Responded quickly and followed through with overnight shipping me a replacement wheel lock key. My experience with them was perfect - they saved my bikepacking trip from being canceled.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jason was fantastic! I just bought my first bike and was struggling to find locking skewers that would fit it (the frame lacks the usual dropout notches). Jason called me back, calmed me down, and wal... Se mer
Excellent customer service at Urban Bike Tech! There are times when questions regarding fit aren’t black and white as was my situation with seatpost and steering tube security locks. Not only was I p... Se mer
The Urban Bike Tech team were awesome about recommending exactly the right pitlock for our two bikes. And when one of the locks had trouble due to the strange shape of my seat post, the team made the... Se mer
Företagsinformation
Skrivet av företaget
Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.
Kontaktuppgifter
470 Schooleys Mnt Rd , Suite 194, 07840, Hackettstown, USA
- (800) 704 - 8310
- info@urbanbiketech.com
- urbanbiketech.com
4,7
Utmärkt
278 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Urban Bike Tech is an awesome company…
Urban Bike Tech is an awesome company that sells amazingly effective products. I had a beloved custom touring Rodriguez that had Pitlocks on the dropouts, the seatpost, and the headset. Someone broke into my garage and stole the bike, and when it was miraculously recovered two and a half years later, other components were missing, but the original wheels, seat stem, and handlebars were still there! Someone definitely beat up the frame and the Pitlocks trying to get the wheels off, but the Pitlocks held. I contacted Urban Bike Tech in order to replace the Pitlocks. Customer service was stellar--professional and responsive, quick with fulfilling and shipping the order, and they even gave me a discount on replacements! I'm a customer of both Pitlock and Urban Bike Tech for life.
9 maj 2020
Omdöme utan inbjudan
Jason at Urban Bike Tech goes above and…
Jason at Urban Bike Tech goes above and beyond customer SERVICE! It is pretty amazing how quickly he responds to questions with knowledgeable and thorough answers. More importantly, the products are what you want to give you piece of mind knowing your bike is safe
5 maj 2020
Omdöme utan inbjudan
4th Purchase...same great customer service
4th purchase. Jason still answers my questions timely, and has provided great customer service through all four purchases. Awesome company!!
23 april 2020
Omdöme utan inbjudan
Solid lock, fast shipping
Solid lock, super fast shipping even with having to make a match to my other set.
21 april 2020
Omdöme utan inbjudan
Quick service. No one dragging their feet.
Quick service. I’ll consider ordering from them again.
4 april 2020
Omdöme utan inbjudan
Great product and customer service.
24 mars 2020
Omdöme utan inbjudan
Genuinely had a wonderful experience
Genuinely had a wonderful experience shopping through Urban Bike Tech. Jason emailed before shipping my order to verify everything was correct. My items arrived undamaged and are exactly what I needed. Thanks Urban Bike Tech!
19 mars 2020
Omdöme utan inbjudan
Shipping was a little slow
Shipping was a little slow, “shipped” Saturday, but didn’t really ship until Tuesday. Arrived Wednesday. It only had to go from San Francisco to Berkeley, under twenty miles. A pickup option might have been nice.
Great product. Came with two keys and only the parts I needed. At least two keys are a must because removing it without a key will be destructive. And the key is very small and easy to lose.
12 mars 2020
Omdöme utan inbjudan
Excelent costumer Service
Excelent costumer Service, Fast Delivery
18 februari 2020
Omdöme utan inbjudan
Amazing personal customer service
Amazing personal customer service. My bike is safe and operational once again!
17 februari 2020
Omdöme utan inbjudan
Your go-to source for Pitlock.
14 februari 2020
Omdöme utan inbjudan
Thank you!
Despite difficult customs delays, Jason provided thoughtful and kind customer service. Thank you!
8 februari 2020
Omdöme utan inbjudan
The key was sent promptly and it’s the…
The key was sent promptly and it’s the specific one that I needed.
28 januari 2020
Omdöme utan inbjudan
Jason at UBT was very resourceful in…
Jason at UBT was very resourceful in helping me with a customized order to fit my new ebike. Everything arrived in one package, and the fit is perfect. Thanks again!
27 januari 2020
Omdöme utan inbjudan
Excellent customer service.
22 januari 2020
Omdöme utan inbjudan
Great company to do business with
Fast shipping. Great products and great attention to detail.
20 januari 2020
Omdöme utan inbjudan
Great product(s) and company.
Glad there is something like Urban Bike Tech for those who want security for not just their bike, but for the other critical components of the bike.
14 januari 2020
Omdöme utan inbjudan
Great experience with Jason
Great experience with Jason. All my questions where answered
swiftly. This was the only site where I was able to everything that I needed from Pitlock. After I received and installed the items, I had a follow up question and Jason had the answer as to proper tightening.
That may sound simple but the answer to that question is very important and could not be satisfactorily found anywhere on the web.
9 januari 2020
Omdöme utan inbjudan
Great company and a great product.
Highly recommend the pitlocks. Feel much better leaving my bike out with them on. And the shipping was quick. Thumbs up.
27 december 2019
Omdöme utan inbjudan
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