Responded quickly and followed through with overnight shipping me a replacement wheel lock key. My experience with them was perfect - they saved my bikepacking trip from being canceled.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jason was fantastic! I just bought my first bike and was struggling to find locking skewers that would fit it (the frame lacks the usual dropout notches). Jason called me back, calmed me down, and wal... Se mer
Excellent customer service at Urban Bike Tech! There are times when questions regarding fit aren’t black and white as was my situation with seatpost and steering tube security locks. Not only was I p... Se mer
The Urban Bike Tech team were awesome about recommending exactly the right pitlock for our two bikes. And when one of the locks had trouble due to the strange shape of my seat post, the team made the... Se mer
Företagsinformation
Skrivet av företaget
Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.
Kontaktuppgifter
470 Schooleys Mnt Rd , Suite 194, 07840, Hackettstown, USA
- (800) 704 - 8310
- info@urbanbiketech.com
- urbanbiketech.com
4,7
Utmärkt
278 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Got exactly what i ordered
Got exactly what i ordered in a short amount of time.
My 2nd time ordering from them as i wanted more parts of my bike to be anti-theft proof.
The Pitlocks are made of excellent materials that will last for many years
30 januari 2024
Nice feeling of security
Really nice screws, wish I had option to purchase bolt sets without the tool since I now have 6x tools. Also need to order larger sizes, but it's nice to have extras to secure family and friends' bikes for them.
Overall, very nice product worth the $$ spent.
30 januari 2024
Good overall experience
Fast shipping, items packed well - I appreciate how the components arrive in the order you're supposed to install it.
21 december 2023
Super fast shipping always and just…
Super fast shipping always and just what I ordered. Will always order my Pitlock supplies from Urban Bike Tech!
26 oktober 2023
Flawless order entry and prompt delivery
My order entry and product fulfillment process was smooth and straightforward. My order shipped promptly and I was notified the day it was delivered.
26 september 2023
Detailed descriptions and fast…
Detailed descriptions and fast shipping.
For slow kids like me, it would help to have as picture of what the PIT lock code looks like (ie, not the UPC).
24 augusti 2023
Insanely great support
I am flabbergasted at how responsive these guys are! They respond faster to emails than my fiancé responds to texts haha. Absolute killer support, could not be happier to have ‘em as our Pitlock dealer in the US!
28 juli 2023
Fast delivery
13 juni 2023
Unpaid For Review
Kudos forf . . . Communication, quality of product and overall efficiency of service. And ... ensuing peace of mind.
15 maj 2023
Don't skimp out on security!
Arrived in a timely manner! Only complaint would be that the QR code in the pamphlet leads to the German video guide. But I easily found the English one a quick search later.
15 maj 2023
good products
nice product and the company is good to reliant , with good customer services
4 juni 2022
Omdöme utan inbjudan
Needed a pitlock key
Carried a hard to find product -- so helpful. Also received quickly -- again great service
18 april 2023
Pitlock/pitblocker are the best!
Pitlock/pitblocker are the best ways to secure everything on your bike not secured by your U lock.
Distributor had great in-depth documentation on determining sizing.
The process to select which parts you need is a bit difficult to figure out (and nowhere is it mentioned that all the parts you buy will be keyed alike).
The add-ons would be much easier to shop for if they were added as separate entries in the cart (though kudos to the fulfillment people for noticing I accidentally requested 3 accessories), but I guess these products are hard to categorize regardless so I'm not sure if that's a better solution either.
26 mars 2023
Great and easy shopping experience!
I already knew the product (Pitlock) that Jason at Urban Bike Tech was selling was top notch but he was extremely fast with shipping and his website makes it very easy to decide which parts and the sizes you need to buy. From ordering to shipping the process was fast all around and they package the shipments beautifully.
24 mars 2023
Lousy at shipping
I've ordered from this company twice both times I've had to wait far too long to get my parts. I know they are located here in California but, this time my parts shipped from New Jersey. Which shouldn't matter but yesterday my stuff was in Reno 100 miles from me. Today when I didn't get my package I discovered that it is apparently on its way to effng Atlanta
7 februari 2023
I needed this part for a fat bike
I needed this part for a fat bike, and your store was the only one I could get one. Thanks..
21 januari 2023
Great Customer Service
User friendly website, part availability and fast order turnaround.
26 december 2022
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