Upway Omdömen 179

Had a few issues, but Upway ensured I was 100% satisfied... I appreciated their dedication to their customer's satisfaction and promising to continue to improving... Mistakes were made that were costly to Upway, some employees need to do better, but I have faith that Upway will improve ... I will still recommend Upway to others and NO I do not discuss issues that Upway and I worked through together... Overall I am pleased with my purchase and interaction with Upway.... Thanks, Upway ! ! !

Likes that the bike came well boxed, didn’t like that the bike came dirty, really dirty, still had dry mud from whoever rode bike last, I’m a mechanic and components were some were dry or really dirty, not a happy costumer for what the Ebike is selling for $$$. And no o don’t need your updates or send me any junck emails, first and last f me..

product was exactally as expected.
battery appears to be "like new" or unused with no apparent loss due to age/storage time.

This is the second bike I've purchased from Upway. Shipping is fast and secure, assembly was a breeze. Both bikes look like new. You can't beat the price savings and the great service.

Everything came together perfectly. Had a few questions responded quickly through email. You guys did a great job.

quick and easy with great customer service!

I was hesitant at first, but after calling them and speaking to someone local, I felt comfortable and bought a bike I've been wanting for a long time. The purchase process was easy. I had originally set up it for delivery then realized they were not that far, because I didn't want to wait lol, I called and they switched to pick up and had it ready when I arrived. I was in and out in 5 minutes. The bike looked better in person and I'm very happy. The only thing, not a big deal, was the shifting could have been adjusted a little better, but that's an easy fix. And if I have any issues, there's a one year warranty and I can take it to my preferred bike shop. Overall, very happy with my experience.

Super easy transaction. Delivery was scheduled and the driver contacted me. It was seamless.

I cannot recommend Upway more! They are absolutely amazing and most importantly I was able to be connected to Christopher who is INSANELY knowledgeable and made LITERALLY the most PERFECT recommendation to me after taking the time to listen to what my needs were. I loved the first bike that Christopher helped me find so much that I just bought a second one for my friend to ride! Thank you!

I always wanted an electric bike and Upway really did a great job of providing me two excellent bikes, I have referred many people to them

Simple purchase, fast shipping, box much bigger than expected, bike packed and protected very well, simple setup, bike is like new and as advertised.

Great shipping and easy to assemble!

Prompt delivery, bike was as advertised

Great bike. Shipping and unpacking was easy and Upway was very helpful in getting the bike set up

Well I was surprised how well it was packed. The shipping process was great. The communication is what we should get from all we do business with. I will be buying from upway again!! 5 stars.

Good product selection. Shipping was prompt and bike well packaged. Assembly was quick, with good instructions.

Everyone I came in contact with was awesome! The GASGAS Light Trail 3.0 was everything I expected and more..

Customer service is excellent.
Those with whom I have had interactions have been spot on in answering my questions.
Great company and have already shared my experience with others.

So far so good. Bike had a battery issue, but Upway agreed to help with the diagnostics.

Easy transaction, bike is amazing and so much fun!