Unndr Omdömen 370

It’s amazing quality and so comfortable and just overall gorgeous. I’ve never really worn lingerie before but this just made me so excited about the whole concept

Their customer service is so great. I made a mistake with the sizing and they were so helpful and quick with their replies. Genuinely kind staff.

Their customer service is so great. I had an issue with my order and they helped me sort it so quickly and were so nice.

Great product and service. I've adjusted my sizing to ensure the size fits for my next order. But the quality of the product and design is amazing. I love the thought that goes into the products. Left me feeling feminine and confident

I love Unndr! They reply quickly to emails. Very trust worthy! It’s so nice to receive monthly secret sets from the. The waiting makes it more exciting and misterios.

I am on my third month with this company now and I love the underwear so much. The quality of the underwear is great and the extra details that they put into the packaging and extra little something is a nice touch.

I had an issue with the sizing of my bras and contacted them via email. They helped me to solve the issue and the communication was great. I can't wait to see what is in the next few boxes.

Nice design but not much support in the bras

I had an issue with delivery were the delivery company said they attempted to deliver when they hadn’t I was so worried it wouldn’t arrived contacted unndr. They were brilliant replied straight away assured me I would get the set one way or another. They asked me to keep them posted and thankfully it arrived. Love the sets every month and can’t wait for the surprise at the start of each month. Thank you again for being brilliant.

Amazing in so many ways but wnds up with knickers! Stunning lilac and yellow such a great combination
My partner was so so disappointed to see knockers instead of a thong! Second time a subscription arrived that has disappointed! So much so we are cancelling

My June bra was too small and I emailed in asking if there was anything I could do to have it swapped for a bigger size. They replied that they don't do exchanges but would be willing to send me a larger size. It was a great experience and I'm really looking forward to wearing the set!

I had some questions regarding billing and the processes after I received my first box (which was stunning btw) and my questions were answered swiftly and clearly. Absolutely love that, very happy with the customer service.

Cute packaging! Since it is underwear, the size is always tricky, I would say it always runs smaller on the bra. But I do appreciate that you can choose a size for the bra and a size for the panties, separately.
Unfortunately I messed up with the size of my bra and when I emailed back, she send me a new one right away, this time the right size! I only paid the customs tax (from UK to Germany), but I’m very happy with it. She was super nice!
Cute, sexy and with nice little details

Ordered my first subscription box which came very neatly packaged. Unfortunately being my first order and not knowing the sizing the bra size was too small so requested a larger size. Very quick response through instagram and then email exchange and they sent out a larger size - I look forward to the next set!

Their customer service is great! I had a problem with the sizing of a bra and they offered to send another, reducing significantly the stress around the purchasing experience and making it feel like an overall tailor-made product.
The set came in and it was very pretty, along with a couple of self care gifts, it made me feel super empowered and feminine which is I guess the idea of the brand.

The attention to detail in both client handling and the products is incredible! will surely purchase again :)

I had placed an order for two sets, when they arrived parts of the order were missing. The help team were SO lovely and helpful and you can really see the dedication the whole team put into making unndr an enjoyable experience. It was so easy to fix the issue and the communication is some of the best ive had. Will definetly be buying from there again :)

I had to contact Unndr due to making an error when choosing the sizing of my sets .
They were really helpful when responding and although I had made an error they were kind enough to replace the items I had bought to the correct sizing for free !
The sets are beautiful and amazing quality , I would highly recommend

******I have amended this review after the fabulous response from Unndr to the first review. Unndr’s customer service was fabulous, they were in contact with my daughter within an hour of the review and had addressed it and compensated her! Thank you to the team at Unndr*****

Would really like it give a 5 on daughters June set, but sadly the Bra is a size to small which is something that is hasn’t happened before, so she popped to the Q&A to see what she needed to do and it said to email. Cool, she did this straight away (the day the set arrived, nearly 2 weeks ago) but no one has replied! So she then dropped you a DM on instagram, to which you said go to the Q&A and find the answer, she replied she had already emailed a query with no reply.
Am seriously hoping it’s a 28 day return/swap policy not 14!
Ordered by N Jones order #33589
She bought the Feb set and loved it so just set up a monthly subscription, not a great start!

Absolutely incredible. Fast service and always updating their socials to keep their customers up to date with new content. And staff are so lovely. My set was beautiful and fits perfectly. Did NOT disappoint!!! Will 100% be purchasing again.

I ordered my first subscription box after a friend recommended them. As a bigger bust girlie bras a super expensive and the price of these sets i thought were amazing value for money. The box arrived, and its beautifully packaged and the underwear is beautiful. The bottoms and suspender belt fitted perfect. The bra fits however slightly small on the bust. I am a 38E and i ordered a 2XL. The back is quite stretchy so was not as tight, the cups were slightly on the smaller side so doesn't fit perfectly. However, its kind of expected as they're sizing is not in cup sizes. I did email to ask if i was to size down so the back fitted better would the cup size be smaller as the sizing chart suggests a XL would fit a 36E. However after trying the 2XL i am not sure it would. The emailed back really quickly, couldn't fault their customer service. And even though the sizing isnt spot on, the sets are beautiful and for the price you can't complain.
I would love for this brand to be able to increase the accuracy of their bra sizing, but also understand this is probably difficult for a small brand and their costing. Having said all that, i will continue to keep my subscription and i cannot wait for my next box.

Amazing quality of lingerie! But would be amazing to have international orders sent earlier then others