First: great stuff! Second: I got quickly and w/o further ado re-embursed as first-time customer, since my reduction code ended up in my Spam folder and hence was not used by me. Overall: five star ex... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good website with some nice military/ heritage reproductions, usually Chinese. The dead-stock original stuff is limited. Great & clear size guides makes shopping nice! might revist if some of the stuf... Se mer
Shipping was fast to Germany, really pleased with the quality and because of sizechart with the waist in cm the pants fit perfectly! I ordert the Blue Royal Airforce Tailor Pants and was surprised by... Se mer
9 days since order was placed, items still haven’t been shipped. Their support doesn’t respond to inquiries about getting a status on when items will be shipped. I’m beginning to think they just sca... Se mer
Företagsinformation
- Klädbutik
- också i
- Herrkläder
Skrivet av företaget
UNIVERSAL SURPLUS is a Paris based retailer founded in 2012, specializing in vintage military clothing, uniforms, and workwear. With a physical store in Paris and a strong online presence, the brand offers a curated selection of authentic surplus pieces that combine quality, durability, and timeless style. Alongside its vintage inventory, Universal Surplus develops accurate military and workwear reproductions built to meet modern standards.
Kontaktuppgifter
17 Rue Réaumur, 75003, Paris, Frankrike
- 01 86 10 00 57
- info@universal-surplus.com
- universal-surplus.com
3,9
Bra
116 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 69 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
false advertising
ordered an item and recieved something completely different to what i ordered. no option for customer service or help, i've nessaged on instagram and through the website but no reply. do not shop here
13 augusti 2026
Omdöme utan inbjudan
Excellent value
Very happy with the two UNIVERSAL AMERICAN WORK JACKETS that I purchased in the sale. The price was excellent, and the jackets arrived promptly in the post.
21 juli 2026
Omdöme utan inbjudan
Great product, correct shipping
Beautiful pants (new, Universal Surplus remake) with nice details.
Sizing is a bit off, a 36 is smaller than a 36, but I needed a 35, so it worked out.
Delivery takes long but that is ok, we have to learn to deal with that again.
24 juli 2026
Omdöme utan inbjudan
Svar från UNIVERSAL SURPLUS
Thank you so much for taking the time to leave this review!
We are thrilled to hear that you love the details and quality of our Universal Surplus remake pants, and that the sizing ended up working out perfectly for you.
We also really appreciate your understanding regarding the delivery time, we always do our best to get orders out as smoothly as possible!
Greät quality for a good pricd
24 juli 2026
Omdöme utan inbjudan
Fast shipping, accurate sizing
Shipping was surprisingly fast considering it was international. The size chart was also very accurate and the jacket fits me perfectly.
20 juli 2026
Omdöme utan inbjudan
Svar från UNIVERSAL SURPLUS
We're thrilled to hear that the jacket fits perfectly and that you were happy with our international shipping speed. Accurate sizing is a top priority for us, so it's great to know the size chart helped you find the right fit.
We hope you enjoy your jacket, and we look forward to serving you again!
La qualité est au rendez-vous
J'ai commandé plusieurs vêtements chez Universal Surplus et je suis vraiment satisfait de mon expérience. La qualité est au rendez-vous
Le site est clair, la commande a été simple et la livraison a été rapide. On sent qu'il y a une vraie sélection derrière chaque collection !!
Si vous aimez les vêtements d'inspiration militaire, le workwear ou le style heritage, je recommande vraiment Universal Surplus.
14 juli 2026
Omdöme utan inbjudan
Svar från UNIVERSAL SURPLUS
Bonjour,
Un grand merci pour votre retour et pour votre confiance ! Nous sommes ravis de savoir que la sélection, la qualité de nos pièces et la rapidité de livraison ont été à la hauteur de vos attentes.
C'est un vrai plaisir de passionné à passionné !
À très bientôt sur Universal Surplus !
Misleading listing — “French Army Work Jacket” turned out to be a cheap generic workwear piece
I bought a “French Army Work Jacket” from Universal Surplus for 70€ (1703 kč). After receiving it, I checked the tag and discovered it’s actually a generic industrial work jacket worth around 16€, not military surplus as advertised.
The product was misrepresented, and the listing didn’t match the actual item. Even though the jacket itself is fine for a cheap workwear piece, the price and description were misleading.
If you’re expecting authentic surplus gear, be careful — my experience was disappointing.
23 juni 2026
Omdöme utan inbjudan
Svar från UNIVERSAL SURPLUS
Hi,
Thank you for your feedback, and we are truly sorry to hear about your disappointment.
We aim to be completely transparent about our items, whether they are genuine military surplus or vintage workwear pieces. Please reach out to us directly with your order details, we would be more than happy to help you with a return or find a solution that makes things right for you.
Best regards,
Les produits reçus étaient conforme aux…
Les produits reçus étaient conforme aux photos et la taille choisi me convient.je suis satisfait de cet achat.
30 juni 2026
Omdöme utan inbjudan
Svar från UNIVERSAL SURPLUS
Nous sommes ravis d'apprendre que l'article est conforme à vos attentes et que la taille vous convient parfaitement. C'est toujours un plaisir de savoir nos clients satisfaits de leur expérience chez nous.
Au plaisir de vous revoir bientôt sur Universal Surplus !
Excellents articles, avec un peu de patience
Le magazin en ligne propose effectivement une très large variété de vêtements de surplus. Dans mon cas, j'ai commandé une veste et un pantalon, et ils sont exactement ce que j'ai commandé, exactement comme décris, du vrai surplus. Super! Le seul petit bémol a été le temps d'envoi du paquet, qui a pris une semaine. Après avoir contacté le service client, il a fallu juste 1 jour pour que Universal Suplus réponde et tout s'est pas la suite très bien passé: l'envoi a été fait dans les 24 heures et arrivé très rapidement! Du coup, merci pour ces exellents vêtements et merci pour votre patience et votre politesse! Je ferai probablement une nouvelle commande bientôt!
3 juli 2026
Omdöme utan inbjudan
Svar från UNIVERSAL SURPLUS
Un grand merci pour ce super retour ! Nous sommes ravis que vos articles vous plaisent et correspondent exactement à vos attentes.
Toutes nos excuses pour le petit délai d'expédition, et un grand merci pour votre patience et votre gentillesse. Ce sera un réel plaisir de préparer votre prochaine commande !
À très bientôt,
L'équipe Universal Surplus
Quick delivery time
Quick delivery time. Product was exactly as stated via size chart.
8 juni 2026
Omdöme utan inbjudan
Svar från UNIVERSAL SURPLUS
Thank you so much for the great review! We're thrilled to hear that your order arrived quickly and that the size chart worked perfectly for you.
We appreciate your support and hope you enjoy your product!
Fraca qualidade
Comprei uns calções.
São muito caros para a qualidade que apresentam.
Terei de ajustar acessórios, pois os de origem não funcionam.
Não recomendo.
25 juni 2026
Omdöme utan inbjudan
Svar från UNIVERSAL SURPLUS
Hi there,
We're sorry to hear you're disappointed with the quality and the accessories.
Please contact us directly at info@universal-surplus.com with your order details and a photo of the issue so we can quickly offer you a solution !
Ordered a jacket
The dispute I had with this company has been sorted. I contacted them via instagram and was able to send jacket back and I received full refund. Only annoying thing was I had to pay almost £30 ton Royal Mail to send jacket back to Paris.
Ordered a jacket, quality was poor for the money and was HUGE!
Have been trying for days to make contact - email, Instagram and on their website to secure exchange or refund. No reply and no contact from them.
A waste of £70!!! I am so angry with myself for buying from this company. DO NOT USE!
12 juni 2026
Omdöme utan inbjudan
Svar från UNIVERSAL SURPLUS
Thank you for updating your review and letting us know your refund has been processed.
We are glad we got this sorted via Instagram, but we are truly sorry for the initial delay and the high international shipping cost you faced. We are actively working on more affordable return options for our UK customers.
Thank you for your patience and honest feedback!
Bons produits et expédition assez rapide
Bons produits et expédition assez rapide
2 juni 2026
Omdöme utan inbjudan
Svar från UNIVERSAL SURPLUS
Un grand merci pour votre avis 5 étoiles !
Nous sommes ravis que la qualité de nos produits et la rapidité de notre expédition vous aient donné entière satisfaction.
À bientôt chez Universal Surplus !
Svar från UNIVERSAL SURPLUS
Grazie mille per la tua fiducia e per il tuo feedback!
Siamo davvero felici di sapere che sei sempre soddisfatto dei nostri prodotti e del nostro servizio.
A presto!
Great value for money.
10 juni 2026
Omdöme utan inbjudan
Svar från UNIVERSAL SURPLUS
Thank you so much for your feedback! We are thrilled to hear that you are happy with your purchase.
Nothing to say about the order or the…
Nothing to say about the order or the product, both great. But delivery with FedEx is always awkward in My area.
Thanks Universal surplus!
3 juni 2026
Omdöme utan inbjudan
Svar från UNIVERSAL SURPLUS
Hi there,
Thanks for the great feedback on the product!
So sorry about the hassle with FedEx in your area, carrier issues are always frustrating. We really appreciate your support!
I ordered. It arrived. I like it.
3 juni 2026
Omdöme utan inbjudan
Svar från UNIVERSAL SURPLUS
Short, sweet, and to the point!
Thank you so much for your feedback, we are thrilled to hear you like it. Enjoy your purchase!
Perfect Shopping Experience
Easy to order, my chore coat was true to sizing info, order was processed and shipped super fast - email updates on the order status came for each step of the process - so smooth and I love my chore coat!
13 maj 2026
Omdöme utan inbjudan
Svar från UNIVERSAL SURPLUS
Thank you so much for the glowing review!
We are thrilled to hear that you’re loving your Chore Coat and that the sizing was spot on for you. Providing a smooth experience and keeping our customers updated every step of the way is always our top priority.
We truly appreciate your support and hope to see you back at the store soon!
Poor quality, poor returns process, poor comms.
Ordered two items, one of which I didn't like (quality not what I was expecting for a £61.00 item) so decided to return that single item. I don't mind paying a reasonable amount to return an item (and I can get tracked international shipping insured for less than £10) but their Ts+Cs state you have to use their courier, and they want EUR25 for FedEx. Tried to use their chat facility to offer using my own courier and there is no reply.
The quality of the products is not worth the price. I will be returning both items rather than just one now, to cover the unreasonable cost of returns.
1 maj 2026
Omdöme utan inbjudan
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