Umbro UK Omdömen 

4 591
•
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Bought a YMC sweatshirt that’s already on heavy rotation. As someone who runs a Smithers of Stamford London design studio in shoreditch specialising in neon signs and retro and vintage furniture, I ca... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I ordered a women’s England rugby short sleeve t-shirt and a zip up hooded wind breaker in my usually normal size 12 and both fitted perfectly and exceptional quality. I placed the order with the regu... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Returns and exchanges at your own expense and incredibly difficult. Their website for returns is so buggy had to email them. Sizing guide is way off, mens football shirts run extremely small so or... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Waited 30 years and finally treated myself to the infamous Maine Road drill top. Arrived when stated. Quality product. So comfortable. I've had several remarks about it whilst wearing it out. Love Umb... Se mer

Företaget har svarat

Företagsinformation


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(4 591)

60 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Used a lot

Have used Umbro on numerous occasions and always had fast and efficient service and delivery. Products son very happy with

5 september 2025
Logotyp för Umbro UK

Svar från Umbro UK

We're thrilled with your comments Diane. Thanks so much for shopping with Umbro and we look forward to seeing you again soon!
Kind regards,
Umbro Team

Betygsatt 5 av 5 stjärnor

Champion

Champion.
Easy to use site. Top quality football top. Quick delivery ,good tracking.
5*

6 september 2025
Logotyp för Umbro UK

Svar från Umbro UK

Thanks so much for taking the time to give us such great feedback and leave us a 5 star review Chris! Much appreciated.
Kind regards,
Umbro Team

Betygsatt 3 av 5 stjärnor

Exchange order issue

Have ordered many times and no problem but this time I sent an item back for an exchange and they sent me a completely wrong item as a replacement, I then had to send that back only to receive the right item but in the same size again instead of the one I wanted, so again had to send the item back and then finally got the right size sent to me, but the customer service was prompt and the communication was good and friendly...

12 juni 2025
Logotyp för Umbro UK

Svar från Umbro UK

We appreciate your feedback and are sorry you experienced issues with your exchange. We're happy to hear that our customer service was helpful during the process. We'll review this internally to prevent similar issues in the future. Thank you for your patience.

Betygsatt 5 av 5 stjärnor

Quick response and replacement.

Although my item was lost by Evri (Not Umbros fault), when I contacted Umbro Directly they sent a replacement with next day delivery. This is excellent customer service and I will order again.

31 augusti 2025
Logotyp för Umbro UK

Svar från Umbro UK

Hi Wayne, we're happy to hear that our team could resolve the issue caused by the carrier and provide a swift replacement. We appreciate your positive feedback and look forward to your next order.
Umbro Customer Service

Betygsatt 5 av 5 stjärnor

English Women’s Rugby Clothing

I ordered a women’s England rugby short sleeve t-shirt and a zip up hooded wind breaker in my usually normal size 12 and both fitted perfectly and exceptional quality. I placed the order with the regular delivery option and received it 2 days later on a Sunday morning. Super fast delivery and very well packaged. Thank you Umbro - I will be ordering more. Just for reference I am a slim 5’10” and sleeves on the windbreaker were actually long enough which is hard to find for a tall person.

22 augusti 2025
Logotyp för Umbro UK

Svar från Umbro UK

We're delighted to hear your comments on the fit and quality of your England Rugby items Gail! Thanks so much for the positive feedback regarding our fast delivery and packaging too. We appreciate your review, thank you!
Kind regards,
Umbro Team

Betygsatt 4 av 5 stjärnor

It was easy to order and pay and the…

It was easy to order and pay and the delivery was promp, many thanks

22 augusti 2025
Logotyp för Umbro UK

Svar från Umbro UK

We appreciate you taking the time to share your feedback. We are happy to hear the ordering process and delivery met your expectations.
Kind regards,
Umbro Team

Betygsatt 5 av 5 stjärnor

Top Boots

Quick delivery and item as described at a good sale price

17 augusti 2025
Logotyp för Umbro UK

Svar från Umbro UK

We're happy you received your item quickly and as described, especially at a great price. Thanks for your positive feedback!

Betygsatt 3 av 5 stjärnor

The item was too small so I had to…

The item was too small so I had to return it. Although a return address label was sent it was not clear how to return the irem ie by Evri who delivered it or general post. I have paid to send it by post and am tracking it.

17 augusti 2025
Logotyp för Umbro UK

Svar från Umbro UK

We appreciate your feedback and are sorry the item was too small. We regret the return instructions were unclear and apologize for the inconvenience of paying for postage. We'll review our return process to prevent this issue in the future.

Betygsatt 5 av 5 stjärnor

Very good service easy to order

Very good service easy to order etc quick in delivery and kept up to date on the delivery

14 augusti 2025
Logotyp för Umbro UK

Svar från Umbro UK

Hi Robbie, we're happy to hear that you found our service very good and the ordering process easy. We appreciate your positive feedback regarding the quick delivery.
Umbro Customer Service

Betygsatt 5 av 5 stjärnor

Love the re-relased gear

Love the rerelased gear. I've wanted that jumper ever since 1996 and thought I'd never see it again. I ordered the drill pants separate and they came in a couple of days. Seen a few negative reviews about the jumper that had nothing to do with the jumper itself but the fact they hadn't received it. It clearly stated pre order and customer services informed you that it was likely to be the 18th of August it would be restocked. Not sure why people left negative reviews about not receiving and item that was clearly listed as pre order and not currently in stock. I wouldn't let this dissuade you from ordering from Umbro. I had zero issues with them in terms or item quality, delivery or customer service. Thank you for making this iconic outfit one last time.

13 augusti 2025
Logotyp för Umbro UK

Svar från Umbro UK

Hi Jonny, we appreciate your positive feedback on the re-released gear, especially the jumper. We're happy to hear that you finally got the items you wanted. Thank you for highlighting the pre-order details and your positive experiences with our quality, delivery, and service.
Umbro Customer Service

Betygsatt 4 av 5 stjärnor

Umbro shoe i would say is good apart…

Umbro shoe i would say is good apart from the the sole as it wears out it goes extremely on one side part the shoe is comfortable and strong perfect for running.

13 augusti 2025
Logotyp för Umbro UK

Svar från Umbro UK

Thanks for your positive comments Godfrey. We hope to see you soon for your next Umbro purchase.
Kind regards,
Umbro Team

Betygsatt 1 av 5 stjärnor

No one is helping me get my winnings…

No one is helping me get my winnings back

30 november 2024
Logotyp för Umbro UK

Svar från Umbro UK

Hi Dawn, if you need any help at all from our customer service team, please get in touch with us directly and we will be happy to help.
Umbro Customer Service

Betygsatt 1 av 5 stjärnor

My order was weeks late and I was on…

My order was weeks late and I was on holiday when it came and I never got my order - please can I have a refund

13 juli 2025
Logotyp för Umbro UK

Svar från Umbro UK

We are sorry your order was very late and you did not receive it. We appreciate you taking the time to share this, and we will investigate the issue.

Betygsatt 5 av 5 stjärnor

Speedy delivery

Speedy delivery, great communication

24 juli 2025
Logotyp för Umbro UK

Svar från Umbro UK

Hello Ian
We're happy to hear that you had a great experience with our speedy delivery and communication. Thank you for your positive feedback!
The Umbro Team

Betygsatt 1 av 5 stjärnor

I purchased 3 pairs of jogging bottoms

I purchased 3 pairs of jogging bottoms. First pair I wore dropped black bits everywhere all over my home. So put all 3 to washing machine on gentle was 30 deg. All 3 pairs shrunk so much that I can not use them at all. Total waste of my hard urned money. Thanks for nothing.

11 juni 2025
Logotyp för Umbro UK

Svar från Umbro UK

We appreciate you bringing this to our attention. We're sorry to hear about the issues you experienced with the jogging bottoms shedding and shrinking after washing. We'll investigate this to ensure our products meet expectations. Thank you for your feedback.
Umbro Customer Service

Betygsatt 1 av 5 stjärnor

Thought I had a great deal.

I ordered from the official umbro website when they had a promotion offering two Football shirts for £30, two days later after my money had been taken from my account my order was cancelled. The money will apparently take up to 5 working days to arrive, I am extremely let down by this service as after you pay for something you expect to receive it whether the seller has made a mistake or not. Do not shop from here because they obviously just do what they like in terms of people's time and money.

6 augusti 2025
Omdöme utan inbjudan
Logotyp för Umbro UK

Svar från Umbro UK

Hi Stephen, apologies once again that we were unable to fulfil your order. If for some reason you still have not yet received a full refund, please get in touch with us directly and we will be happy to help. Thank you for your feedback.
Umbro Customer Service

Betygsatt 4 av 5 stjärnor

Good Quality and sizing

Good quality and sizing. Good delivery time and packaging was very good. 👍

23 juli 2025
Logotyp för Umbro UK

Svar från Umbro UK

We're delighted to hear that you found the quality and sizing good. We also appreciate your positive feedback regarding the delivery time and packaging, thank you!
Kind regards,
Umbro Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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