Après demande de remboursement des sommes supplémentaires prélevées, je viens de voir qu'elles vont m'être remboursées. Bonne réactivité, en 3 jours j'obtiens le remboursement. Je poursuis les cours e... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Eddit: J’ai été contacté par le service client de l’application et j’ai été remboursé. Je suis satisfaite de cette restitution mais je suis quand meme déçu du fonctionnement de cette application.... Se mer
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Hier das gleiche Problem, 1 Abo abgeschlossen, ein weiteres in Höhe von 57,00 Euro ohne meine Zustimmung mit abgebucht. Hab mehrfach E-Mails bzgl. Widerruf versendet und bis dato keine Rückmeldung erh... Se mer
Företaget har svarat
The team is absolutely marvelous, im not great with apps and sunscriptions They helped me get set up and an opertunity to learn how it all works. They truly are dedicated to helping people get over... Se mer
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Företagsinformation
Om Ultiself
Skrivet av företaget
Ultiself is a user friendly, actionable app that uses a science backed approach to create your optimal routine & build the best you.
If you have any problems at all regarding the app, billing, your subscription or anything else PLEASE EMAIL VIPSUPPORT@ULTISELF.COM and we will resolve your problems FAST.
If you have any problems at all regarding the app, billing, your subscription or anything else PLEASE EMAIL VIPSUPPORT@ULTISELF.COM and we will resolve your problems FAST.
Kontaktuppgifter
2,8
Medel
978 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
ATTENZIONE TRUFFA
ATTENZIONE TRUFFA
non ho mai sottoscritto un abbonamento e ho solo fatto la prova gratuita ma dopo la cancellazione del mio account continuano a prelevarmi più di 50€ al mese🤬🤬🤬 ho anche scritto al supporto clienti per il rimborso ma mai una risposta… il fatto è che stupidamente i prelievi sono già stati fatti per 3/4 mesi consecutivi senza che io me ne sia accorto in quanto sulla carta di credito ho parecchi movimenti… accorto oggi guardando i vari estratti conto loro tranquillamente ogni mese prelevavano senza che io abbia mai usufruito dell’app né tantomeno sottoscritto abbonamenti… pessimi
8 juli 2026
Omdöme utan inbjudan
Svar från Ultiself
Ciao, sono Rebecca, responsabile del servizio clienti di Ultiself. Capisco perché questa situazione sia motivo di preoccupazione, soprattutto se hai notato addebiti che non ti aspettavi e non hai ricevuto il riscontro che cercavi. Prendiamo molto seriamente questo tipo di segnalazioni e vorrei esaminare personalmente il tuo caso. Ti invito a scrivermi direttamente a rebecca@ultiself.com indicando l'indirizzo email associato al tuo account e i dettagli degli addebiti. Il mio team e io verificheremo attentamente la situazione e ti forniremo una risposta chiara il prima possibile.
excelentes opciones e instrumentos
excelentes opciones e instrumentos, ideas para mejora superación y llevar registro de avances, lo que no me gusta que varias opciones se encuentran solo en idioma ingles.
6 juli 2026
Omdöme utan inbjudan
Svar från Ultiself
¡Muchas gracias por compartir tu experiencia! Nos alegra saber que estás disfrutando de las herramientas, las opciones disponibles y el seguimiento del progreso. También agradecemos tu comentario sobre el contenido que aún está disponible solo en inglés. Entendemos que contar con más funciones en español mejoraría la experiencia, y valoramos mucho esa sugerencia. Si deseas compartir más detalles o tienes alguna otra recomendación, no dudes en escribirnos a rebecca@ultiself.com.
⚠️ Achtung Betrugsmasche! Heimliche Abbuchungen und Fake-Kontaktdaten!
Ich bin leider auf eine Werbeanzeige dieser Firma auf Instagram hereingefallen und kann nur jeden eindringlich warnen!
Ich habe ganz normal eine Bestellung getätigt und eine einmalige Zahlung autorisiert. Kurz darauf musste ich jedoch feststellen, dass mir völlig ungefragt und ohne meine Zustimmung zwei weitere Beträge vom Konto abgebucht wurden. Der gesamte Bestellprozess ist absolut irreführend und intransparent gestaltet.
Als ich das bemerkt habe, wollte ich sofort von meinem Widerrufsrecht Gebrauch machen und die unautorisierten Zahlungen stornieren. Dabei kam der nächste Schock: Es gibt keinen Kundenservice! Sämtliche E-Mail-Adressen, die von der Firma angegeben werden (z. B. vipsupport@... und andere), sind Fakes. Jede meiner E-Mails kam sofort als unzustellbar mit einer "Postmaster"-Fehlermeldung zurück, da die angebliche Internetadresse der Firma (Domain) gar nicht existiert. Man hat also absichtlich gefälschte Kontaktdaten hinterlegt, damit man sich als Kunde nicht wehren kann.
Mein Tipp an alle Betroffenen: Verschwendet keine Zeit mit E-Mails. Kontaktiert sofort eure Bank, eure Kreditkartenfirma oder PayPal und lasst die Beträge wegen "unautorisierter Abbuchung/Betrug" zurückholen (Chargeback). Lasst außerdem sofort alle weiteren Mandate für diese Firma sperren!
Definitiv null Sterne, wenn das möglich wäre. Finger weg!
5 juli 2026
Omdöme utan inbjudan
Svar från Ultiself
Hallo, ich bin Rebecca, Leiterin des Kundensupports bei Ultiself. Ich kann nachvollziehen, warum diese Erfahrung einen so negativen Eindruck hinterlassen hat, insbesondere wenn Sie unerwartete Abbuchungen festgestellt haben und Schwierigkeiten hatten, uns zu erreichen. Wir nehmen solche Anliegen sehr ernst und möchten Ihren Fall sorgfältig prüfen. Bitte kontaktieren Sie mich direkt unter rebecca@ultiself.com mit den Details zu Ihrem Konto und den Abbuchungen. Mein Team und ich werden Ihren Fall eingehend untersuchen und Ihnen so schnell wie möglich eine klare Rückmeldung geben.
Svar från Ultiself
Thank you for your review! We're so glad to hear you're enjoying Ultiself. It means a lot to know the app is making a positive difference for you. We appreciate your support and hope to continue helping you achieve your goals.
Achtung Abofalle
Ich kann mich meinen Vorrednern nur anschließen, es sollte ein PDF sein, nun wurde bereits schon 2x eine monatliche Gebühr von über 79€ abgebucht.
Kündigung per App nicht möglich, bisher keine Reaktion von der info@ Email.
Update 15.07: Antworten auf meine Emails habe ich bekommen, allerdings wurde mir noch 2x mehr ein Rabatt auf das Abo angeboten bis meine Kündigung akzeptiert wurde. Zuletzt sollte es eine Einmalzahlung sein damit ich danach Livetime Zugriff habe.
Emails an Rebecca, wonach sie in der untenstehenden Antwort gebeten hat, wurden bisher nicht beantwortet.
30 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Hallo, ich bin Rebecca, Head of Customer Support bei Ultiself. Ich kann gut nachvollziehen, warum Sie besorgt sind, insbesondere wenn Sie wiederholt belastet wurden und bisher keine Antwort auf Ihre Anfrage erhalten haben. Wir möchten Ihren Fall sorgfältig prüfen und Ihnen persönlich weiterhelfen. Bitte schreiben Sie mir direkt an rebecca@ultiself.com und teilen Sie uns die mit Ihrem Kauf verknüpfte E-Mail-Adresse sowie die Details der Abbuchungen mit. Ich werde dafür sorgen, dass Ihr Anliegen priorisiert bearbeitet wird und Sie schnellstmöglich eine Rückmeldung erhalten.
One week subscription, charged automatically 87usd afterwards - SOLVED
I took only one week subscription.
After the week had passed, ultiself charged me automatically 87 USD!
I contacted them via email, let's see if they react and reimburse me.
Be very careful with the app!
---
Update: I got very fast feedback and the problem will be solved.
Changed from one star to four
3 juli 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why this would raise concern, especially if you were not expecting an additional charge after your one-week subscription. We take billing questions seriously and appreciate you reaching out to us. If you have already contacted our support team, thank you for your patience while we review your case. If you need any further assistance, please feel free to contact me directly at rebecca@ultiself.com. My team and I will make sure your case is carefully reviewed and that you receive a clear response as soon as possible.
Micheal was very helpful
Micheal was very helpful, professional and efficient .
Thank you
29 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you for your kind review! We're delighted to hear that Michael was able to help you with professionalism, efficiency, and care. We'll be sure to share your feedback with him, as recognition like this means a lot to our team. We truly appreciate your support!
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why this situation would be deeply concerning, especially if you noticed charges you did not expect and have not yet received a response to your emails. We take reports like this seriously and would like the opportunity to investigate your case thoroughly. Please contact me directly at rebecca@ultiself.com with the email address associated with your account and any details about the charges. I’ll personally make sure your case is reviewed as a priority and that you receive a response as soon as possible.
Svar från Ultiself
Thank you for your great review! We're so glad to hear that Ultiself helps you stay focused and build routines that keep you moving toward your goals. Supporting consistency and making it easier to create positive daily habits is exactly what we aim for. We truly appreciate your support and are happy to be part of your journey.
When I downloaded the app
When I downloaded the app. I made a mistake so I paid 3 times the big price. I wrote on supportultiself and told them I want to canceled my subscription. Few minutes later I had a replied from Michael some one from ultimate team. Michael made a research and found the probleme. Since that time I got a no more charge VIP life time access to ultiself. Thank you Michael.
28 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you so much for sharing your experience! We're delighted to hear that Michael was able to quickly investigate the issue and help resolve it for you. Providing prompt, thoughtful support is something we care deeply about, and it's wonderful to know you were happy with the outcome. We'll be sure to pass your kind words along to Michael. Thank you for your trust and for being part of the Ultiself community!
Helpful but some issues
Overall the app is going to be helpful but the self hypnosis and meditation tracks keep stopping part way through which is very annoying!
1 juli 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. Thank you for your balanced feedback. I'm glad to hear you're finding the app helpful overall, but I can see why the meditation and self-hypnosis tracks stopping midway would be disappointing. We'd like to look into this and help resolve it. Please contact us at rebecca@ultiself.com with your device model and app version, and our team will investigate the issue and do our best to help as quickly as possible.
Excellent layout of app
Excellent layout of app. Provides right balance of functionality and flexibility.
29 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you for your kind feedback! We're delighted to hear that you enjoy the app's layout and that it strikes the right balance between functionality and flexibility. Creating an experience that's both powerful and easy to use is something our team works hard to achieve. We truly appreciate your support and are glad Ultiself is working well for you.
Due to financial difficulties I…
Due to financial difficulties I requested a refund!
Emma contacted me immediately, reviewed my situation, and arranged for a full refund!
Emma was professional, empathetic and supportive during my ongoing process!
19 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you for sharing your experience. We're so pleased to hear that Emma was able to assist you quickly and with care during a difficult time. We'll be sure to pass along your kind words to her. Providing professional, empathetic, and supportive service is something we strive for every day. We truly appreciate your feedback and wish you all the best moving forward.
These guys are a bunch of scammers
These guys are a bunch of scammed. They will badger you with a deal eventually reducing offer to $5 then hey presto they've taken $50, do not be taken in . SCAMMERS
20 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. Thank you for taking the time to share your feedback. We’ve already been in touch with you directly and have worked through your request together. If you have any further questions or need any additional assistance in the future, please don’t hesitate to contact us at rebecca@ultiself.com. We're always happy to help.
Unauthorized Charges
Edit: The issue below was solved by the Ultisef support team in a timely manner. All incorrect charges were funded, and their support staff were sincere and very helpful.
I purchased their subscription for $9.92 USD which seemed like a fair price for the product they offered.
When I checked my bank account that charge was there but one minute after this I was also charged $8.92 and $57 at the same time. As someone who purchased the app in an effort to better themselves and use their self help tools this unauthorized deduction was not only incredibly distressing but has a massive financial impact due to my situation.
28 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this would be deeply concerning, especially when you were expecting a single purchase and noticed additional charges immediately afterward. We take billing concerns like this very seriously and understand the impact they can have. Please contact me directly at rebecca@ultiself.com with the email associated with your account and the details of the transactions. My team and I will review your case carefully and provide you with a clear response as quickly as possible.
Mon fils avait joué avec mon téléphone…
Mon fils avait joué avec mon téléphone et m’a abonné à ce site. Bien sûr que le paiement n’était pas voulu de ma part. Après seulement quelques discussions faciles avec Emma, la situation a été corrigée. Je peux donc affirmer qu’ils sont honnêtes. Merci Emma.
28 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Merci beaucoup d'avoir partagé votre expérience. Nous sommes ravis d'apprendre que la situation a pu être résolue rapidement et que notre équipe a su vous accompagner. Nous transmettrons avec plaisir vos remerciements à Emma. Votre confiance et votre retour positif comptent énormément pour nous. Merci de faire partie de la communauté Ultiself !
Very efficient work from the customer…
Very efficient work from the customer services department
26 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you for your kind feedback! We're delighted to hear that you had such a positive experience with our customer support team. Providing efficient and helpful assistance is something we care deeply about, so it's wonderful to know it made a difference. We truly appreciate your support!
I did not want to subscribe you charged…
I did not want to subscribe you charged me third i want to cancell et be refunded.
5 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why you'd be concerned if you were charged for a subscription you did not intend to purchase. We take situations like this seriously and would like to review your account and billing history. Please email me directly at rebecca@ultiself.com with the email associated with your account and any details about the charges. My team and I will investigate your case carefully and provide you with a clear response as quickly as possible.
Top Customer Service
They were quick to help me and i couldn’t have asked for more. I erroneously made multiple payments and they refunded the amount straight away. Thank! Top customer service!
24 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you so much for your kind words! We're delighted to hear that our team was able to help quickly and resolve the issue with your duplicate payments. Providing prompt, caring support is something we truly value, so it's wonderful to know you had such a positive experience. We really appreciate your feedback and your support!
Ultiself
Ultiself
Now, when it's such a hard time to live through, people are missing an optimal routine, and this app could really help. People can feel that they are in good hands, that’s what the app said. At the beginning, there is a test, so the app will truly know how to help. I keep testing my 30-day program and I am very excited.
22 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you for sharing your experience! We're so glad to hear that Ultiself is helping you build a routine during a challenging time. It's wonderful to know that the personalized plan has made a positive first impression and that you're excited to continue your 30-day journey. We hope the program continues to support you every step of the way. Thank you for being part of the Ultiself community!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.