Après demande de remboursement des sommes supplémentaires prélevées, je viens de voir qu'elles vont m'être remboursées. Bonne réactivité, en 3 jours j'obtiens le remboursement. Je poursuis les cours e... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Eddit: J’ai été contacté par le service client de l’application et j’ai été remboursé. Je suis satisfaite de cette restitution mais je suis quand meme déçu du fonctionnement de cette application.... Se mer
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Hier das gleiche Problem, 1 Abo abgeschlossen, ein weiteres in Höhe von 57,00 Euro ohne meine Zustimmung mit abgebucht. Hab mehrfach E-Mails bzgl. Widerruf versendet und bis dato keine Rückmeldung erh... Se mer
Företaget har svarat
The team is absolutely marvelous, im not great with apps and sunscriptions They helped me get set up and an opertunity to learn how it all works. They truly are dedicated to helping people get over... Se mer
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Företagsinformation
Om Ultiself
Skrivet av företaget
Ultiself is a user friendly, actionable app that uses a science backed approach to create your optimal routine & build the best you.
If you have any problems at all regarding the app, billing, your subscription or anything else PLEASE EMAIL VIPSUPPORT@ULTISELF.COM and we will resolve your problems FAST.
If you have any problems at all regarding the app, billing, your subscription or anything else PLEASE EMAIL VIPSUPPORT@ULTISELF.COM and we will resolve your problems FAST.
Kontaktuppgifter
2,8
Medel
978 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I love this app
I love this app. Been using it pretty consistently. One of the best I've tried.
Ran into some problems lately but we're solved in a matter of days thank to their fast customer service (Nick).
23 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you for your kind review! We're thrilled to hear that Ultiself has become one of the best apps you've tried and that you've been using it consistently. It's also wonderful to know that the issue you encountered was resolved quickly. We'll be sure to pass your thanks along to Nick. We truly appreciate your support and are glad to have you as part of the Ultiself community.
Ця компанія схожа на мошенників.Без…
Ця компанія схожа на мошенників.Без мого відома зробила мені авто підписку,знімає кожен місяць гроші і не хоче її скасовувати.На листи не відповідає.Самому скасувати підписку неможливо.
22 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Привіт, я Ребекка, керівниця служби підтримки клієнтів Ultiself. Я розумію, чому ця ситуація викликає у вас занепокоєння, особливо якщо ви вважаєте, що підписка була оформлена без вашого відома, а спроби зв’язатися з підтримкою не дали результату. Ми дуже серйозно ставимося до таких звернень і хотіли б детально розібратися у вашому випадку. Будь ласка, напишіть мені напряму на rebecca@ultiself.com, вказавши електронну адресу, пов’язану з вашим акаунтом. Ми уважно перевіримо ситуацію та надамо вам відповідь якнайшвидше.
I was tempted by a plan to help me curb…
I was tempted by a plan to help me curb my alcohol problems but one I got my plan it was all about buying add ons and when I wake up etc. Not impressed
20 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this left you disappointed, especially when you were looking for support specifically related to reducing alcohol consumption. We appreciate you sharing your experience and expectations. Feedback like this helps us better understand where we can improve. If you'd be willing to share more details about what you were hoping to find, please reach out to us at rebecca@ultiself.com. We'd be happy to listen and learn more from your experience.
JE CONSTATE QUE JE VIENS ENCORE DE ME…
JE CONSTATE QUE JE VIENS ENCORE DE ME FAIRE PRELEVER SUR MON COMPTE DE -24.18 EUROS.
JE N ARRIVE PAS A UTILISER L APPLICATION ; MERCI DE REMBOURSER INTEGRALEMNT LES FONDS AU PLUS VITE XAVIER ROCHE
18 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Bonjour, je suis Rebecca, Head of Customer Support chez Ultiself. Je comprends votre inquiétude, surtout si vous constatez un nouveau prélèvement alors que vous n'arrivez pas à utiliser l'application. Nous prenons ce type de situation très au sérieux et souhaitons examiner votre dossier en détail. Merci de me contacter directement à l’adresse rebecca@ultiself.com avec les informations associées à votre compte afin que nous puissions vérifier votre situation rapidement. Mon équipe et moi examinerons votre dossier avec attention et vous répondrons dans les meilleurs délais.
Scam
Abofalle. Hatte nur ein PDF gekauft und damit scheinbar ein 50 Euro Monatsabo abgeschlossen.
Buchten auch ohne Erlaubnis nach Kündigung weiter ab.
Nach Bewertung hier auf Trustpilot Geld zurück bekommen.
Trotzdem mit Vorsicht zu genießen wenn man dort was kauft.
20 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Hallo, ich bin Rebecca, Head of Customer Support bei Ultiself. Ich verstehe, warum Sie darüber verärgert sind, insbesondere wenn Sie der Meinung sind, nur einen einmaligen Kauf getätigt zu haben und anschließend weitere Abbuchungen festgestellt haben. Wir nehmen solche Anliegen sehr ernst und möchten Ihren Fall sorgfältig prüfen. Bitte kontaktieren Sie mich direkt unter rebecca@ultiself.com mit den Details zu Ihrem Konto und den Abbuchungen. Mein Team und ich werden uns das genau ansehen und Ihnen schnellstmöglich eine klare Rückmeldung geben.
I just downloaded it today
I just downloaded it today, but so far I love it!
18 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you for your review! We're so happy to hear you're loving Ultiself so far. First impressions matter, and it's wonderful to know your experience has been positive from day one. We hope the app continues to support and inspire you as you build routines and work toward your goals. Welcome to the Ultiself community! 😊
Terrible app which freezes my phone…
Terrible app which freezes my phone when I try to access the material. The initial sign-up offer is misleading and they make it very difficult to cancel. I was just charged again after sending two emails to cancel!
Update: nearly a month later, and despite several emails I still have not received the promised refund.
18 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this experience could leave a negative impression, especially if the app was not functioning properly on your device and you believed your subscription should have already been cancelled. We take both technical and billing concerns seriously and would like to review your case in detail. Please contact me directly at rebecca@ultiself.com with the email associated with your account, and I’ll make sure our team investigates the issue promptly and provides you with personal assistance.
Consistent and easy to personalize
Only complaint is the continuous updates but they are simple to manage.
17 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you for your feedback! We're glad to hear that you're finding Ultiself consistent and easy to personalize to your needs. We also appreciate your note about the updates. While we continuously improve the app to add features and enhance the experience, we understand that frequent updates can sometimes be inconvenient. Thanks for your patience and support - it helps us keep making Ultiself better.
Life changing app
Life changing app. It is the best ever app i found for get yourself fit, healthy and motivated.
17 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you for the amazing feedback! We're thrilled to hear that Ultiself has had such a positive impact on your life. Helping people build healthier habits, stay motivated, and reach their goals is exactly why we created the app. It means a lot to know you're finding real value in it. Thank you for your support and for being part of the Ultiself community!
Downloaded the app and i authorised a…
Downloaded the app and i authorised a one time payment of £7 to see what the app was about and see if i wanted to use it. Cancelled the subscription straight away to make sure i was not getting charges! Low and behold they have been charging me every month for 6 months, sometimes twice a month! I have checked my subscriptions in my phone and in the app and there is nothing there to cancel so obviously these transactions are fraudulent! I have passed this onto the fraud team at my bank, £300 has been stolen by them!! AVOID THIS APP AT ALL COSTS!! ITS A SCAM!! SCAN, SCAM, SCAM, SCAM, SCAM, SCAM!!!
15 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this situation would be extremely concerning, especially if you believed your subscription had been cancelled and later noticed additional charges. We take billing concerns very seriously and would like the opportunity to review your account and transaction history in detail. Please contact me directly at rebecca@ultiself.com with the email associated with your account and any relevant billing information. My team and I will investigate your case carefully and provide a clear response as quickly as possible.
Pratiques commerciales trompeuses et abusives, à fuir!
Après avoir simplement rempli un questionnaire en ligne, cette société utilise des abonnements cachés ou en très petits caractères pour prélever de l'argent sur votre carte bancaire sans consentement clair (49,93 EUR). Et évidemment je n’ai jamais eu de réponse suite à mes mails au service clientèle ni de cette fameuse Rebecca
16 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Bonjour, je suis Rebecca, Head of Customer Support chez Ultiself. Je comprends pourquoi cette situation soulève des inquiétudes, en particulier si vous avez eu l’impression que les conditions de paiement n’étaient pas suffisamment claires. Nous prenons ce type de retour très au sérieux et souhaitons examiner votre dossier en détail. Merci de me contacter directement à l’adresse rebecca@ultiself.com avec les informations liées à votre compte. Mon équipe et moi étudierons attentivement votre situation et vous apporterons une réponse claire dans les meilleurs délais.
A full menu of choices
There lots of things I can do to recharge my batteries. Ultiself helps me to see what my options are. I have 100 options listed from mouth-yoga to meditation.
14 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you for your wonderful feedback! We're delighted to hear that Ultiself helps you discover so many different ways to recharge and take care of yourself. Having a wide variety of options, from meditation to more unique practices like mouth yoga, is something we’ve designed intentionally so everyone can build a routine that fits their needs. We truly appreciate your support and are glad Ultiself is helping you explore what works best for you.
Awesome customer service!!!
The customer service by Nick was outstanding. Super responsive, very detailed and thorough help with my numerous questions. The app has tremendous applications, but I had lots of questions in the early days. Thanks so much, Nick.
13 april 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you for the fantastic feedback! We're thrilled to hear that Nick provided such responsive, detailed, and thorough support. Starting with a new app can bring plenty of questions, and we're glad he was able to help you navigate everything. It's also wonderful to hear you're seeing the potential in the app. We truly appreciate your kind words and your support. We'll be sure to share your feedback with Nick!
Highly Recommended for Routine…
Highly Recommended for Routine Building!
Ultiself is much more than a basic habit tracker. The built-in library of over 250 expert habits makes it incredibly easy to build a personalized morning and evening routine. I love how it gamifies your progress to keep you motivated, and the data insights actually show you which habits are having the biggest positive impact on your focus, energy, and productivity. It's a fantastic tool if you want a structured, science-backed way to upgrade your daily routine.
12 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you for such a thoughtful review! We're delighted to hear that you're getting value from the habit library, personalized routines, and progress insights. Our goal is to make building better habits both effective and engaging, so it's wonderful to know the structure, motivation, and data-driven approach are helping you improve your focus, energy, and productivity. We truly appreciate your recommendation and your support.
so dangerous platform / scam
so dangerous platform , no account and taking money from my card tthis is a scam still trying to stop them from robbing me arghhhhhh
14 april 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why this situation would be alarming, especially if you believe charges were made without an account being accessible to you. We take concerns like this very seriously and would like to investigate your case as quickly as possible. Please contact me directly at rebecca@ultiself.com with any details you have about the charge, including the date and amount. I’ll make sure our team reviews everything carefully and helps resolve the issue.
DO NOT USE EVERRRRR
DO NOT USE EVERRRRR
WORLDS BIGGEST SCAMMERS!!! TAKE YOUR MONEY AND YOU CAN'T STOP THEM
9 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why this experience has left you feeling extremely upset, especially if you believe you were charged unexpectedly and had difficulty stopping those charges. We take concerns like this very seriously and would like the opportunity to review your case in detail. Please contact me directly at rebecca@ultiself.com with the email associated with your account and any relevant information. My team and I will investigate thoroughly and provide a clear response as quickly as possible.
Great app
Great app! I use it regularly. I'm incredibly grateful to Nick for his help and support.
10 juni 2025
Omdöme utan inbjudan
Svar från Ultiself
Thank you for your kind review! We're delighted to hear that you're enjoying the app and using it regularly. It's especially wonderful to know that Nick's help and support made a positive impact on your experience. We'll be sure to share your feedback with him. We truly appreciate your support and are grateful to have you as part of the Ultiself community.
They only scam your money from you
They only scam your money from you! Sign up for the trial next thing you know your being charged $49 dollars a month! Try and cancel and you can’t it just asks you if you’re sure with no YES BUTTON! It’s just a daily to do list that you could do on your own! Total scam!
9 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why you’d be upset if you experienced unexpected charges and had difficulty managing your subscription. We take feedback like this seriously and would like the opportunity to review what happened in your specific case. Please contact me directly at rebecca@ultiself.com with the email associated with your account and any relevant details. I’ll make sure our team investigates your concerns promptly and helps clarify the situation.
Ich kann vor Ultiself nur warnen.
Ich kann vor Ultiself nur warnen.
Zunächst wurde mir ein Probeabo für 8,92 € angeboten. Kurz darauf erfolgte jedoch eine Abbuchung von 49,93 €, ohne dass mir ausreichend klar war, dass ein kostenpflichtiges Abonnement weiterläuft.
Besonders problematisch ist, dass das Abo weder in der App noch auf der Website transparent ersichtlich ist und eine Kündigung nicht einfach vorgenommen werden kann. Als Kontaktmöglichkeit wird lediglich eine E-Mail-Adresse angeboten. Auf Anfragen wird entweder sehr spät oder – wie in meinem Fall – gar nicht mehr reagiert.
Ich empfinde dieses Vorgehen als äußerst unseriös und kundenunfreundlich. Ich fordere die Rückerstattung des abgebuchten Betrags sowie einen erreichbaren Ansprechpartner, der das Problem zeitnah klärt.
So sollte ein seriöser Anbieter nicht mit seinen Kunden umgehen.
9 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Hallo, ich bin Rebecca, Head of Customer Support bei Ultiself. Ich kann nachvollziehen, warum diese Erfahrung bei Ihnen einen negativen Eindruck hinterlassen hat, insbesondere wenn die Kosten und der Abonnementstatus für Sie nicht ausreichend klar ersichtlich waren und Sie keine zeitnahe Antwort erhalten haben. Wir nehmen solche Anliegen sehr ernst und möchten Ihren Fall sorgfältig prüfen. Bitte kontaktieren Sie mich direkt unter rebecca@ultiself.com mit den relevanten Details zu Ihrem Konto und der Abbuchung. Ich werde dafür sorgen, dass Ihr Anliegen priorisiert geprüft wird und Sie eine persönliche Rückmeldung erhalten.
Thank you very much to the app support…
Thank you very much to the app support team. All services were completed quickly. Special thanks to Emma, a great and knowledgeable assistant in difficult situations for app users. Thank you.
6 juni 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our support team was able to assist you quickly and effectively. Emma will be especially happy to hear your feedback. We truly appreciate your support and are grateful to have you as part of the Ultiself community.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.