The person I spoke to was incredibly kind, helpful, cheerful and patient, even after explaining the same thing about 3 or 4 times and was prepared to explain again, as many times as it took for me!... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Harris was definitely the nicest professional person I’ve talked to in years… He was so polite and kind and very patient explaining everything and apologise furiously as it took 43 minutes to answer... Se mer
I spoke with harris today and he went above and beyond listening 2 all my problems and gave me the information he had 2 hand and helping me with all my questions i had and offering more ways for me 2... Se mer
I called today because I needed some advice regarding a historical restriction which was put against my property that is preventing the sale. Harris was extremely knowledgable and helpful, ( and patie... Se mer
Företagsinformation
Skrivet av företaget
Buying a home, dealing with a boundary question, checking a property before you commit, or just want to know what you're really getting? UK Land Register helps you find out — clearly and affordably. We help you see who owns a property, understand the covenants and rights that affect what can be built or done on it, check where the boundaries lie, and spot anything worth questioning before you buy, sell or build. Whatever the official record holds, we help you make sense of it in plain English — so you can make decisions with confidence instead of guesswork. You get the official HM Land Registry documents for the property, alongside a clear, plain-English breakdown of what they actually mean and what's worth checking. We're an independent research and information service — not affiliated with HM Land Registry, and do offer legal advice. What we offer is clarity and confidence about property, when you need it most.
Kontaktuppgifter
4,4
Utmärkt
273 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 10 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very easy website to navigate through
Very easy website to navigate through. Instructions clear over how to validate account and set up a property alert. Received an email advising me of no activity against property I had set alert on, which was reassuring and feel confident if this situation changes I will receive an alert. Thank you
3 april 2026
Omdöme utan inbjudan
Once I had signed in and created a new…
Once I had signed in and created a new password it was easy to setup and amend my properties. Good service.
3 april 2026
Omdöme utan inbjudan
58mins, before being able to speak with someone.
After holding on for 58mins, I finally got to speak with someone. Your representative was helpful and courteous to deal with, however he was to provide a telephone number in the subsequent email sent but unfortunately the number was not provided.
27 mars 2026
Omdöme utan inbjudan
Svar från Uklandregister
Thank you for your feedback — we’re pleased to hear that you found our representative helpful and courteous.
We do apologise for the delay in getting through to us and for the missing telephone number in the follow-up email. This is not the standard we aim to provide, and we appreciate you bringing it to our attention.
If you still require assistance, please feel free to contact our team directly on 0333 335 7098 or reply to the original email and we will ensure this is resolved promptly.
We’re continuously working to improve our response times and communication, and your feedback helps us do that.
Friendly
Friendly, polite and helpful member of staff made it an easy experience. Did everything for us.
25 mars 2026
Omdöme utan inbjudan
Svar från Uklandregister
We’re delighted to hear that our team made the process easy and provided the support you needed. That’s exactly the level of service we aim to deliver to every customer.
If you ever need assistance again in the future, whether it’s updating the property register or obtaining documents, we’d be more than happy to help.
Thanks again for choosing UK Land Register — we look forward to assisting you again.
House deeds concerns
Andy the gentleman helping me was really helpful and patient and gave me all the information I needed to resolve my problem
25 mars 2026
Omdöme utan inbjudan
Svar från Uklandregister
Thank you for your kind review — we really appreciate you taking the time to share your experience.
We’re pleased to hear that we were able to provide you with the information you needed to resolve your concerns.
If you need any further assistance in the future, whether it’s with property documents or updating the register, our team will be more than happy to help.
Thank you again for choosing UK Land Register.
Great customer service
The lovely man I spoke to was so helpful. His customer service was 10/10 and I used to work in customer service for several years.
All other services should be as good as this. Fabulous a delight to talk to.
Thankyou
13 mars 2026
Omdöme utan inbjudan
Svar från Uklandregister
Thank you so much for your kind words — this really means a lot to us, especially coming from someone with a background in customer service.
We’re delighted to hear that you had such a positive experience and that our team member was able to assist you in a helpful and professional manner. Providing clear, supportive service is something we take great pride in.
Your feedback will be shared with the team — it truly makes a difference.
If you ever need any assistance again in the future, we’ll be more than happy to help.
Thank you again for choosing UK Land Register.
Andy was really helpful and explained…
Andy was really helpful and explained everything putting my mind at rest
5 mars 2026
Omdöme utan inbjudan
Many properties unavailable.
I wanted to monitor a property but it’s listed as unavailable as the database postal address doesn’t match.
I also wanted to monitor a property in Scotland but now realise that the service only covers England and Wales.
When registering for the service was sent an email containing both username and password. This is very bad practice for IT security. The password can be changed at first login, however passwords should not be sent by email along with usernames.
9 mars 2026
Omdöme utan inbjudan
Good information was given.
Good information was given.
Listened to my queries and resolved both during my call.
6 mars 2026
Omdöme utan inbjudan
User friendly website
The website is clear in terms of knowing how to proceed and, contacts are acknowledged before a definitive answer is given
2 mars 2026
Omdöme utan inbjudan
The address unrecognised
The address unrecognised. Title No. had to be found to register. Took longer than necessary. My daughter's address was not even found.
4 mars 2026
Omdöme utan inbjudan
A straightforward process.......
This was a straightforward process and one feels it is an important security measure.
27 februari 2026
Omdöme utan inbjudan
Straightforward registration process
Straightforward registration process. Quick response, very informative. Great service.
28 februari 2026
Omdöme utan inbjudan
Why,
Why, why does it have to be so difficult to access protection for my own property?
28 februari 2026
Omdöme utan inbjudan
Cancelling UKLandRegister subscription
UKLandRegister is set up to look like the official Land Registry website - but it is not. You are paying for a service which is free from the official UKLR website.
When I realised my error in registering, I couldn't cancel my credit card payment immediately. So I sent an email to the company using the information clearly provided on the website. The company has a 14-day cooling-off period. I was hopeful of a response from the company concerning cancellation and a refund.
When I heard nothing after 14 days, I disputed the charge with my credit card provider and obtained an immediate refund.
7 februari 2026
Omdöme utan inbjudan
Fabulous service
Fabulous service. Very efficient. Everything explained clearly and expertly. Really pleased :)
26 februari 2026
Omdöme utan inbjudan
The gentleman was extremely helpful
The gentleman was extremely helpful, it was so nice to get clear information to complete our change of title.
If there were 10 stars he would have got 10.
Tina Dorn
26 februari 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.