I have had a Spotlight toothbrush for a while and have been very pleased with it. Unfortunately it developed a problem and I contacted them for advice. Quite honestly I was absolutely blown away by... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have purchased two of these tooth brushes in the last few years and can honestly say they are the best dental products I have ever purchased. I have previously used far more expensive electric toot... Se mer
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Toothpaste is fine, if expensive, but the new tube design is AWFUL. The nozzle size has been increased, which means that far too much toothpaste comes out. If I were a cynical person, I would suspect... Se mer
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Have been using Spotlight for many years now and trust the products 100%! They have made such a difference to the whiteness and my dentist commented on the last twice I visited how strong and white t... Se mer
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Företagsinformation
- Leverantör av skönhetsprodukter
- också i
- Butik med tandvårdsprodukter
- Hälsa- och skönhetsbutik
- Kosmetisk tandvårdsmottagning
- Skönhetsartiklar
- Tandblekning
Om Spotlight Oral Care UK
Skrivet av företaget
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Kontaktuppgifter
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Irland
- +353-87-466-2473
- info@spotlightoralcare.com
- uk.spotlightoralcare.com
4,2
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Like the product, found a good deal
Good product (that i already use), excellent delivery process. Found free delivery, with a code, so more affordable to buy several tubes
28 augusti 2026
Svar från Spotlight Oral Care UK
Thanks so much for your lovely feedback! 😊
We’re delighted to hear you’re happy with the product and delivery, and that you managed to grab a good deal too!
I have been using Spotlight products…
I have been using Spotlight products for years and have never had an issue with any irritation of the gums . The products are excellent. The customer service is excellent. I will continue to buy Spotlight products as I highly recommend their toothpastes, toothbrushes and tooth powders .Thank you ,Spotlight xxx
27 augusti 2026
Svar från Spotlight Oral Care UK
Thank you so much for your lovely message! ❤️
It’s so nice to hear you’ve been using Spotlight for years and have had such a great experience with our products and customer service.
We really appreciate your continued support and recommendation. 😊
Ordered one of their water flossers
Ordered one of their water flossers, and it packed in after about 2 months (completely stopped working).
To their credit the customer service team sent me a new one, but then that one also was reduced to about 5 mins of battery life after a month.
I received a full refund, but I'm honestly convinced that their water flosser products are inherently faulty and designed for obsolescence.
1 maj 2026
Svar från Spotlight Oral Care UK
Hi Liam, thanks for sharing your experience. We’re really sorry the Water Flosser let you down, especially after having the same issue with the replacement. We completely understand how frustrating that must have been.
We’re glad we could arrange a full refund for you, and we’ll pass your feedback on to our team.
Svar från Spotlight Oral Care UK
Thank you so much for your lovely review, Inars! 😊 We’re delighted to hear you’re happy with both our products and service. We really appreciate your recommendation!
Great thankyou
25 augusti 2026
Svar från Spotlight Oral Care UK
Thank you so much! 💙 We’re delighted you’re happy with your experience and really appreciate your support!
Expensive replacement heads
I found that the base was too narrow leading to instability.
The Battery must be small capacity because it lasts a lot less time than my wife's Oral B.
Replacement heads are very expensive.
Having said all that it works fine for me.
21 augusti 2026
Svar från Spotlight Oral Care UK
Thank you very much for taking the time to share your feedback with us Sheila. We really appreciate your honest comments regarding the base, battery life and replacement head pricing.
We’re pleased to hear that, despite these points, the toothbrush is working well for you. Your feedback is genuinely valuable and will be shared with our team as we continue to improve our products and customer experience.
Svar från Spotlight Oral Care UK
Thank you so much for your lovely review, Isa! ❤️ We’re delighted to hear that you’ve noticed a difference in your teeth and that you’re happy with the product.
I'm so happy with this whitening powder…
I'm so happy with this whitening powder I can see the difference in after 1 use it's nice to see some white in my teeth again. Delivery was less than 1 week & customer service are fantastic & helpful.
20 april 2026
Svar från Spotlight Oral Care UK
Thank you so much for your lovely review, Tasha! ❤️ We’re so happy to hear you’re already seeing a difference after just one use of our whitening powder! ✨ It’s also wonderful to hear that you were pleased with the delivery and our customer service. We really appreciate your kind words!
The customer service is excellent and…
The customer service is excellent and the team responded to an issue I had very quickly. Excellent service.
17 augusti 2026
Svar från Spotlight Oral Care UK
Thank you so much for your wonderful review! We’re delighted to hear that our customer service team was able to resolve your issue quickly. We really appreciate your kind words and support! 💗
Great service and products
7 augusti 2026
Svar från Spotlight Oral Care UK
Thank you so much for your lovely review! We’re delighted to hear you’re happy with both our service and products. We really appreciate your support! 💗
Delivery error problem resolved quickly
My original order was wrongly delivered by the courier.
The Spotlight team reviewed my feedback and promptly implemented a replacement order which was delivered quickly.
Excellent service.
16 augusti 2026
Svar från Spotlight Oral Care UK
Thank you so much for taking the time to leave us such a lovely review! 😊
We’re really pleased to hear that we were able to resolve the delivery issue quickly and get your replacement order to you without further delay.
We really appreciate your kind words and your support of Spotlight Oral Care. 💙
Svar från Spotlight Oral Care UK
Thank you so much for your lovely review! We’re delighted to hear you enjoyed the taste and are happy with the results. 😊
We really appreciate your support!
Very happy with my purchases ,good…
Very happy with my purchases ,good quality as always,quick delivery
14 augusti 2026
Svar från Spotlight Oral Care UK
Thank you so much for your lovely feedback J! We’re delighted to hear that you’re happy with your purchases and that you continue to enjoy the quality of our products. It’s also great to know your order arrived quickly!
Items as described
As described. Delivery was a bit slow (they said shipped really quickly and then it didn't get to the delivery company for a few days).
2 augusti 2026
Svar från Spotlight Oral Care UK
Hi Em,
Thank you for your 5-star review! We’re delighted to hear that your items arrived as described.
We’re sorry that the delivery took a little longer than expected and appreciate your patience. We’ll certainly take your feedback on board as we continue to improve our delivery experience.
Thanks again for choosing Spotlight Oral Care! 💚
Diaa dayppointed at customer service assumed the replacement heads would…
I assumed the replacement heads would all be the same fit and I couldn’t remember what my spotlight toothbrush was so I just ordered replacements. The ones that arrived didn’t fit but I had to open one to see of course. I was disappointed with the customer service. I felt like I was made to feel stupid for ordering the wrong ones and that if they were opened they couldn’t be exchanged. I had to open them to find out they didn’t fit. I’ve returned them for an exchange and am still waiting to hear what they say. I’m disappointed at the response as I have worked in customer service for many years and this fell short. Still waiting to hear so let’s see!
28 juli 2026
Svar från Spotlight Oral Care UK
We’re very sorry to hear about your experience and apologise for the frustration caused. A member of our Customer Service team will reach out to you directly to help resolve this.
Further update after visiting my…
Further update after visiting my dentist: I’ve had the worst built they’ve seen in years and stains on my teeth, which had never happened before. Unfortunately I will stop using the product and go back to more established brands and products.
19 augusti 2026
Omdöme utan inbjudan
Svar från Spotlight Oral Care UK
Hi Carmen,
Thank you for providing your email address. We’re very sorry to hear about your experience and understand your concerns, especially following your visit to the dentist.
We’d be very happy to look into this further with you. There can be a number of factors that contribute to plaque build-up and staining, including diet, brushing technique and frequency, existing plaque, saliva and individual oral health, so we’d like to understand your experience in more detail.
Please contact us at info@spotlightoralcare.com with your order details and any further information you can share, and our team will be happy to investigate this with you.
Svar från Spotlight Oral Care UK
Thank you so much for your wonderful feedback Helen! We’re delighted to hear that you’re loving your Spotlight toothbrush. We really appreciate your support!
Had an issue with my toothbrush…
Had an issue with my toothbrush charging and they sent me a new one!
9 augusti 2026
Svar från Spotlight Oral Care UK
Thank you so much for your review Sam! We’re delighted we could resolve the issue with your toothbrush and get a replacement sent out to you. We really appreciate your support and hope you continue to enjoy your brushing experience!
I’ve had three emails from Royal Mail…
I’ve had three emails from Royal Mail saying my toothbrush was about to be delivered that day. It still hasn’t been. There is also a discrepancy between the price on the order and the amount taken from my bank account. Not a great experience so far.
7 augusti 2026
Svar från Spotlight Oral Care UK
We are really sorry for the continued delay with your toothbrush and for the frustration this has caused.
We see that we are in communication with you and we will try to have this sorted as soon as possible.
Regarding the discrepancy between the order price and the amount taken from your bank account we will be reaching out to take a look at this.
We sincerely apologise that this has not been the experience we aim to provide, and we appreciate your patience while we look into both matters.
Great product great company
Great product great company. I contacted the company about a sonic toothbrush I had purchased from them some time ago. I received an almost immediate reply even though out of hours and after sending some photos they offered to replace it. It arrived today only a few days after my initial contact with them. So pleased as it is a great product. Thankyou so much it is so refreshing to deal with a company that is so helpful.
15 augusti 2026
Omdöme utan inbjudan
Svar från Spotlight Oral Care UK
Thank you so much for your wonderful feedback Jane! We are happy to hear that you had such a positive experience with our team and that we were able to resolve the issue quickly for you.
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