Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Don't use them .A bad,dishonest company that will falsely block your emails making you think that there is something wrong with security safety or password only for you to have their technical departm... Se mer

Betygsatt 1 av 5 stjärnor

Yahoo email is so buggy it's untrue. Today, using search to find an email I needed the first one from this correspondent. I couldn't see it. Turned out it was hidden under the banner advert at the b... Se mer

Betygsatt 1 av 5 stjärnor

Yahoo UK doesn't seem to be available - we had 5 powercuts a few weeks ago and when I signed back in, I had been switched to Yahoo.Com which is the US Version - it is bloody awful to say the least, I... Se mer

Betygsatt 1 av 5 stjärnor

Support from a Yahoo specialist is not available. Please search our help articles for assistance. If you have a product subscription that includes technical support, check that you've entered or ar... Se mer

Företagsinformation


Kontaktuppgifter

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Mycket dålig

TrustScore 1 av 5

151 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

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(151)

84 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Unable to block phishing or spam sender

Senders are able to include "From a Trusted Sender" in their emails which then means you cannot block them. All you can do is delete the emails. Yahoo support simply didn't help, saying they couldn't view the info I sent them. They didn't need to see the images, I explained by text. They had no response.

28 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Old emails missing

Old emails missing! Since being forced onto the new style account I have lost old emails. I now have emails from 2023 only to present day. The old account I had around 8 pages to go back over, now I just one page. Does this mean emails will be deleted on a rolling basis? If so this is worrying. Can not get a reply from yahoo they too seem a faceless company.

11 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unreliable Rubbish

I operate my Yahoo Mail account from 3 different computers depending upon where I am. I also use my mobile phone.
Every time I go to log in on my computers I have to prove I am not a bot
I am asked to tick small boxes with grainy out of focus photos of certain items.
This is a very limited way of proving who I am and being visually handicapped I'm ticking boxes forever
Then I get locked out
If I use my phone I get in straight away.
So this proves what a stupid user unfriendly way the "I'm not a robot" system is
Yahoo your system stinks. You have no interest in your users "welfare"

25 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

lost password

good evening...I lost my yahoo email password and it won't let me in because the recovery email to which the reply for the forgotten password is sent has been deactivated due to non-use (always yahoo if you want to check). Now I have a new one...is it possible to regain possession of the account in question? thanks

11 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Customer care negligence / No response to reported emails on dark web

Contacted yahoo to delete two of my emails as they were on dark web and was a huge security risk and couldnt log into yahoo account to delete them myself verification process is flawed. Have sent them passport, driving licence, pics of myself as requested and still not been able to get into account or have they deleted them as I have requested, this has gone on for over 2 months. AVOID YAHOO AT ALL COSTS - Customer car X chat, ringing them is total waste of time. Court action for negligence is only way forward to make sure my two email accounts are deleted

2 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

manipulative provider

turned into a scam service - lock all out of their a/c's, fail to send verification codes, offer a paid subscription service to get anyone help for logging in - well done yahoo ... a self-inflicted wound / manipulative business model. A message to all yahoo users ... go to another, non-manipulative, provider as yahoo is not worthy of your time.

1 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Urgent Complaint - DELETED emails!

Urgent Complaint – Failure to Restore Emails

I am writing to formally express my dissatisfaction with the handling of my recent service request regarding the loss of emails from my inbox and sent folder. Despite multiple attempts to resolve this matter through your customer service channels, I have yet to see any action taken to restore my emails as promised.

I noticed that a significant number of emails had been mistakenly moved to my trash folder. After promptly contacting your customer service team, I was assured that all emails would be restored to my inbox. However, despite repeated follow-ups, no action has been taken, and my inquiries have gone unanswered.

This lack of responsiveness is unacceptable and severely impacts my ability to retrieve important communications. As a customer, I expect the service provider to act in good faith and fulfill the commitments made. The continued disregard for my concerns demonstrates a failure in customer care and service reliability.

I request immediate intervention to restore my emails to their original location. Don't know exact date, because that was deleted too!

7 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

THEY DO WHAT THEY WANT TO YOUR ACCOUNT!

They switch people to some disasterous new version and do not allow anyone to go back as well as not listening to any of their customers.

IF YOU WANT EMAIL WITH THE COMPANY THAT CHOOSE TO DO WHAT THEY WANT TO YOUR ACCOUNT WITHOUT YOUR AGREEMENT - IT IS A GOOD CHOICE!

14 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Over 12,000+files vent into the Trash…

Over 12,000+files vent into the Trash buket, in 10 seconds, buket has no "Restore" or"RECOVER "button or any other option to restore those 12,000 + files built up over 25 years. Some very important files, all of the car related informations, MOT, Tax, insurance, House,Gas, electric, water, TV, licence, so many other Purchases related documents, insurance, appointment , healt related files,Children, birth related documents for all the family concern maters, job related documents, files been keeping all under the different files name. Home domestic appliances their purchases, warranty and insurance documents, etc...I have been using Yahoo Mail since from their first early years and I didn't see any problems, but lately they added new service which it could be useful, specially receiving unwanted emails from only that company could be all deleted. I have already used one's, that worked ok, removed all the previous unwanted emails gone into trash buket and just to delete them from the buket all OK. But two days ago I tried to same way to delete all the emails from a company, I pres the button, in 10 seconds, later I see all my other files gone in to trash buket. And I noticed, there's No "RESTORE BUTTON"?!... That was shocking Worst thing is the Files didn't stay together as they moved, probably they settle in date order, so no control over the files?! If there was a restore button like Trash Buckets has wouldn't be a problem like thats. Last two days I am trying to restore each individual files back into their own files. It's painful, so much time consuming.God know, How long is going to take time to recover all those files. (other worries I didn't left them in the trash bucket, move into the "in the Box", because they may be all deleted if I left them in there)!?...
So, Yahoo must find a solutions and add a restore button if anyone accidentally deleted the wrong files they can recover the files.

27 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID.

AVOID.
Utterly useless - one of the worse companies I have ever encountered. No customer service and clearly want no contact from anyone to resolve any issues. I will be moving to another mail provider asap which will be a real waste of a lot of time. Thanks Yahoo.

10 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Utterly useless

Utterly useless. Now into week 2 of receiving this error message 'Uh oh Looks like something went wrong.

Please try again later'. The online support is out of order (has been for a week). Utterly awful in all ways.

Then tried to chat online - of course it just disappeared into a black hole. So then tried to google search any way of contacting. There was a contact link that gave you two options - neither of which was relevant. Simple and unbridled contempt for their customers - this combined with unimaginable sheer incompetence makes for a very potent mixture.

28 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Can not mail Yahoo

I work as a freelance journalist and depend on reliable mail, but in the past months, some business partners have told me they cannot mail me. I receive emails from others so the problem seems to be on/off. I have tried to contact Yahoo but it does not seem they have a contact formula or an email address which I find extremely unsatisfying.

24 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Yahoo is a case to report to the Bureau…

Yahoo is a case to report to the Bureau of Consumer Protection and any layers. Yahoo deliberately locks you from accessing your data. You get your data (all your private and official life) back if you pay money. Or deliver a pile of sensitive personal data about your identity, even a photo? Does it call blackmail? Or data phising? Though they exclude all warranty for their faults in they world wide activity, they are very "ancious', that your account about that yout sccunt wont be accessed on "unusual" way. And they lock your access. Dumb! Exposed by themselves. And warranty can not be excluded and access to the own data can not be refused. Case of law.

1 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Yahoo mail security doesn't work

Yahoo locked me out of both email accounts through no fault of my own causing wasted time, hassle, and stress. The cause? Something as small as using different browsers and devices. Something I and lots of people do. They dont give a viable way to get back into accounts either, despite them having my recovery email. This thoughtless design is why I have left yahoo mail. Yahoo mail functioned to a mediocre level for years which is why I kept my email accounts.

5 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

can't change my password

I can not change my password on yahoo mail. I did everything in the instructions on yahoo mail. I even looked up on the internet on how to change the password and followed those instructions (same as the instructions in yahoo mail.) And the password is the same as it was before. All I seem to be able to do is to upgrade to yahoo plus. I can't afford to pay for yahoo plus (I can use that $5/month to pay for food or bills). for security how do I change my password?

11 september 2024
Omdöme utan inbjudan

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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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