Went on to Hotels.com found the Hotel that suited me best looked at the rooms checked the tariff booked the room then received a booking confirmation email whole process took about ten minutes sitting... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Giving Hotels.com ago after some egregiously bad customer service on Ag*da and B**king.c*m. So far, so good. I like the extra info on Hotels.com such as clear room sizes and accurate distance to tran... Se mer
Quick and easy process to book weekend accommodation. Nice to see a big website not taking the micky with the charges/markup. The vast majority of our payment went to the actual hosts. Well done Hot... Se mer
I always use Hotels.com Simple, straightforward and excellent prices! Plus they work in conjunction with Top Cashback so you get money back after your holiday with them! Brilliant!! Highly recom... Se mer
Företagsinformation
Skrivet av företaget
With Hotels.com, it’s all in the name. Choose from hundreds of thousands of hotels and earn rewards on all of them for every trip. We make it easy to find the right stay, wherever you’re headed. We help travellers book hotels with confidence. Through instant discounts, comparison tools, 24/7 customer service and flexible options, it is easy to find the right hotel for every trip. From earning rewards for your future trips on eligible stays to unlocking Member Prices for instant discounts, we’re here to make booking feel simpler, more valuable and help you save time choosing the right stay. We’ve built Hotels.com to help travellers spend less time comparing endless choices and more time feeling good about the stay they book. With upfront pricing, helpful hotel comparison tools and flexible options when you need them, we make it easier to book with confidence and get more out of every trip. *Subject to Hotels.com Rewards terms and conditions, as explained at www.Hotels.com. Taxes and fees apply to the free night.
Kontaktuppgifter
Angel Building, 407 St John Street, EC1V 4EX, England, London, Storbritannien
- 0203 024 8216
- https://www.hotels.com/lp/b/getintouch
- uk.hotels.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
You found the last hotel room in town
You found the last hotel room in town. Booking.com did not
Easy to navigate site
It was simple
When we checked in at 01H00 we were…
When we checked in at 01H00 we were informed that the Sunday breakfast finished at 10H00. I showed him the hotel website says 11H00. We had a a lengthy travel day and purposely booked the hotel so we could get a late sleep and enjoy breakfast before the next part of our journey. During the night there were multiple alarms going off from the multi storey across the road.
Breakfast was not great. The scrambled eggs were swimming in water, pasties & knife & forks kept running out. Having paid £250 for the night I now regret not getting a taxi and going to a hotel a little further for roughly the same price.
Over priced, under delivered and under pressure to deliver a great customer experience.
Nice easy transaction to find sensibly…
Nice easy transaction to find sensibly priced hotel complete booking and with ability to cancel for free
Do not use
Do not use. Ruined the first day of our honeymoon. We booked a hotel in Greece...turned up at 1am after lots of travel to find the owner had not been notified and was thus asleep. We got lucky and sorted our accommodation out but then had the misery of getting a refund. Hotels.com offered us a £25 to use their platform again....umm why would I risk that after the omishambles they had created. Just book direct... this lot dont add any value and you risk sleeping rough
Simple to use and large number of…
Simple to use and large number of hotels to choose from.
Unclear Tesco Clubcard voucher option
Watch out if trying to use Tesco Clubcard vouchers. The voucher option is very small and easy to miss. I thought it must be on the next page but when I clicked to proceed, payment went through without asking for confirmation.
Hotel was poor in replying to my late…
Hotel was poor in replying to my late check in message sent as i was requested ,
Easy to booking and good price on the…
Easy to booking and good price on the hotels deal.
Easy to use and good value
Excellent and easy to book…
Found the booking experience very easy and site told me all I wanted to know about room and facilities and even room view of garden.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
