Eufy S210 . Good picture quality but let down by very weak chime volume. Even at 15/20 feet it is very difficult to hear even when set at maximum level. Very disappointing that no additional chime un... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I didn't know how much time robovac can save. We got L60 Hybrid and will be sure to upgrade our Eufy in the future when current one gives up. Given the L60 price tag, the suction is superior while mop... Se mer
Im pretty happy with the robot cleaner, it does a fairly good job, however on occasions there are bits that have not been picked up which should have been. Overall I would recommend as it saves a lot... Se mer
Researched well before buying and straight got into 2 door bells and base station . Well happy as delay is marginal and comes as notyfication and not as a call . Battery seems to holding pretty well a... Se mer
Företagsinformation
Skrivet av företaget
At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
Kontaktuppgifter
Storbritannien
- +44 (0) 1604 936 200
- uk.support@eufy.com
- uk.eufy.com
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bit complicated to set up and use
Bit complicated to use. Good once working. Difficult to get it to call Alex's. Also im on a tp link down the garden. It's also hard wired. I cant get my alexa show to work with eufy
I also have a new phone .
Had to buy a storage card too...
My old one was a dream

Svar från Eufy
Cleaning is good but disappointed with…
Cleaning is good but disappointed with E25 self cleaning station. It does need manual cleaning after every use. Also mop drying is 5 hours which I did not expect. I would not have bought it knowing these 2 things

Svar från Eufy
Great camera highly recommend it to…
Great camera highly recommend it to anybody looking buy
The Eufy was easy to set up and…
The Eufy was easy to set up and install. It is running more efficiently than the last ring doorbell we had.
Ex-Ring customer never going back
Being an ex-Ring customer I found the Eufy doorbell and app very easy to set up for both mine and my parents' devices. However to be able to sync with other (non Eufy) door bell chimes would be great. Can't fault customer service and product. Keep it up Eufy!
Order arrived on time
Order arrived on time, easy set up camera does what its supposed to do
Saves a lot of time
I didn't know how much time robovac can save. We got L60 Hybrid and will be sure to upgrade our Eufy in the future when current one gives up. Given the L60 price tag, the suction is superior while mopping function is struggling to recognise carpeted areas. Overall, very pleased with the purchase and highly recommend this to any one who's busy all the time!
Poor battery life
Poor battery life. I’ve attempted to contact the Customer Services; no response received. Don’t buy this product

Svar från Eufy
Simple easy and straightforward to use.
Simple easy and straightforward to use.
Able to move around if necessary.
Easy access to converse with person if necessary.
Wireless cameras are so easy to install…
Wireless cameras are so easy to install and the solar recharge is extremely efficient. I particularly like the way that you can link the cameras to pass from one to the next one. Great quality replay.
Much better than I thought goes under…
Much better than I thought goes under the beds under the sofa, fantastic can’t recommend it enough
Great Security Cameras
I’ve been using Eufy Security Cameras for a number of years. I’ve contacted Customer Support for advice and have had quick responses back. Would highly Recommend Eufy.
Recommended and straight forward
Very easy installation guidance. I have fitted outdoor wireless cams, indoor wired cams, an E340 doorbell with Homebase 3. The system has been in for a couple of weeks and works well, so far. I am feeling more secure than previously.
Late and slow response times on…
Late and slow response times on doorbell and cameras...rarely catching the action. Homebase desperately slow too. Sadly I recommend to my son using the referral link, Eufy not paying referral bonus! Very poor customer support! Avoid!

Svar från Eufy
Shocking Customer Service !!! Be aware
I recently purchased the Eufy E25 robot vacuum and unfortunately my experience has been extremely disappointing.
The main issue was that the machine would not dispense the floor cleaning solution while mopping. It was simply running over the floor without releasing any chemicals or cleaner, making the mopping function completely useless.
I contacted Eufy customer support and was asked to record and send a video showing the problem. I did exactly as requested. After that, they emailed again asking for additional photos. I provided those too. Then they asked for more information. This back-and-forth continued repeatedly.
I have now sent around 10 emails trying to resolve this issue. Instead of offering a solution, replacement, or repair, they have simply stopped responding altogether. I am now being completely ignored.
The aftercare service has been absolutely disgusting. For a product at this price point, I expected far better customer support. A faulty product can sometimes happen — but being ignored by customer service is unacceptable.
I will not be purchasing from Eufy again, and I would strongly advise others to consider this before buying.

Svar från Eufy
Absolutely love my Robot Vacuum
Absolutely love my Robot Vacuum. If you're hesitating go for it wonderful machine and so easy to use.
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