Update: Eufy have been working to sort this out and have been in touch. We were happy with the door bell then added cameras and a Homebase. No recordings over night. We’ve followed every s... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Update: Eufy have been working to sort this out and have been in touch. We were happy with the door bell then added cameras and a Homebase. No recordings over night. We’ve followed every s... Se mer
Företaget har svarat
Good build quality, started with the doorbell works well battery life could be better. Then got the E30 camera it says 128g sd card but will not format used 32g instant, works great. Then got the S340... Se mer
Great 2k video door bell with built in memory card so theirs no subscription required unlike some other door bells!
I didn't know how much time robovac can save. We got L60 Hybrid and will be sure to upgrade our Eufy in the future when current one gives up. Given the L60 price tag, the suction is superior while mop... Se mer
At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
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Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Simple easy and straightforward to use.
Able to move around if necessary.
Easy access to converse with person if necessary.
Wireless cameras are so easy to install and the solar recharge is extremely efficient. I particularly like the way that you can link the cameras to pass from one to the next one. Great quality replay.
Much better than I thought goes under the beds under the sofa, fantastic can’t recommend it enough
I’ve been using Eufy Security Cameras for a number of years. I’ve contacted Customer Support for advice and have had quick responses back. Would highly Recommend Eufy.
Very easy installation guidance. I have fitted outdoor wireless cams, indoor wired cams, an E340 doorbell with Homebase 3. The system has been in for a couple of weeks and works well, so far. I am feeling more secure than previously.
Late and slow response times on doorbell and cameras...rarely catching the action. Homebase desperately slow too. Sadly I recommend to my son using the referral link, Eufy not paying referral bonus! Very poor customer support! Avoid!

Svar från Eufy
I recently purchased the Eufy E25 robot vacuum and unfortunately my experience has been extremely disappointing.
The main issue was that the machine would not dispense the floor cleaning solution while mopping. It was simply running over the floor without releasing any chemicals or cleaner, making the mopping function completely useless.
I contacted Eufy customer support and was asked to record and send a video showing the problem. I did exactly as requested. After that, they emailed again asking for additional photos. I provided those too. Then they asked for more information. This back-and-forth continued repeatedly.
I have now sent around 10 emails trying to resolve this issue. Instead of offering a solution, replacement, or repair, they have simply stopped responding altogether. I am now being completely ignored.
The aftercare service has been absolutely disgusting. For a product at this price point, I expected far better customer support. A faulty product can sometimes happen — but being ignored by customer service is unacceptable.
I will not be purchasing from Eufy again, and I would strongly advise others to consider this before buying.

Svar från Eufy
Absolutely love my Robot Vacuum. If you're hesitating go for it wonderful machine and so easy to use.
This was a back-up door bell battery purchase. Very pleased with the door bell purchased earlier, so thought back-up at a reduced price was a bargain not to be missed.
Absolutely delighted with my purchase of the Eufy S2 home camera system. Really well designed and easy on set up. Quality of night vision and day images are excellent.
Please don’t buy any items directly from Eufy. If anything goes wrong with the item their replacement is very poor. Zero star for the faulty items replacement.
Have to have super duper WiFi for external cameras to connect. Constantly losing signal. Solar charging is useless. Camera has died after 2 weeks.
What the don’t tell you is that they are just like a doorbell and only record when triggered so waste of money for a security camera if you want constant coverage.

Svar från Eufy
Really like the video doorbell. The video quality is excellent, the motion detection and zone tailoring is very good.
Playback of events is easy on the app and, of course, subscription free!
The twin camera is also very useful (to show package delivery).
The only reason I am not giving 5 stars is that connecting to the internet (router) was a problem for some reason and very frustrating!!!! ( can’t understand why any product would have difficulty in connecting to the internet in this day and age?). I had to try 10 times powering the router on and off before it inexplicably connected.
The plug in chime is also great but, a little tip , don’t rely on the QR code on the chime box as this didn’t work for me. I had to use the QR code on the base of the chime.
Good but door bell wired installed but not working we need to check customer care, recharging the battery for now rest of things working good
Very pleased with Eufy mop cleans floors perfectly and is the best cleaning product I've ever owned
I have superb service from Jerry. The doorbell now I am getting used to it, having initially had a lot of issues, first with installing it, and then the chime not connecting. My review is in relation to the customer service, it was brilliant.
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