Had an excellent experience at UCan in Hyde yesterday. The staff are sooo nice and go above and beyond to help you. I arrived with my son not knowing what to expect and was greeted like I was part of... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is the second time I have purchased a vehicle from The Hyde branch, Amber has been a wonderful through the whole process she is a credit to the company she has made the whole process super easy a... Se mer
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We only went to look to consider our options. Explained our situation honestly and Amber was absolutely amazing. Took us out for a test drive and happy for all of us to go which I wasn't expecting. Pu... Se mer
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Chanice took control within ten minutes of the application, got finance agreed, had the perfect car all ready for me to pretty much just collect. Fast, affordable, professional from the first enquiry... Se mer
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Företagsinformation
Skrivet av företaget
ucancarcredit, Car Credit, Car Finance, Used Car Finance, apply now for a car loan
Kontaktuppgifter
Circular Garage, Poolstock, WN3 5DU, Wigan, Storbritannien
- 01942 590360
- customerservices@ucanfinancialservices.co.uk
- ucancarcredit.co.uk
4,6
Utmärkt
478 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 46 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant service from start to finish
Brilliant service from start to finish. Nathan was such a great help.
5 april 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review Layton. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
I was struggling finding a vehicle…
I was struggling finding a vehicle because of my credit score didn't expect to get one the lads were awesome really friendly made me feel welcome I strongly recommend using Ucan brill!!!!!! Nice 1 Alex, Jordan , Lewis
22 mars 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review Scott. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Absolute superstars
Jordan has been absolute superstar and explained everything as well as help me complete the paperwork. I cannot write a review as outstanding as this company is. 100% recommend anyone to use them for your car credit. Well done to all the team
18 mars 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review Anita. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Amazing
This is our 5th car from u-can , amazing service from Lewis and Nathan,super happy with our new car you went above and beyond thanks so much, we will definitely be back!!!
15 mars 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review Kurt. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Amazing experience
Chanice helped me all the way with getting a car on finance and was absolute amazing even after I got turned away.. and was able to drive away in a new car the same day couldn’t fault her at all
7 mars 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review Jord. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
This is my second car from Ucan
This is my second car from Ucan, couldn't be more grateful for the help I've received from Nathan and the team and I'm ecstatic with my new car. I'd highly recommend UCAN
20 februari 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review Alan. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Amazing service Nathan was an amazing…
Amazing service Nathan was an amazing help and give us a lift home after shutting hours would definitely recommend
13 februari 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review Mia. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Very pleased with James and Alex at The…
Very pleased with James and Alex at The Hyde site. Sorted my car out despite being refused elsewhere. True meaning of finance specialists. Great service! Would highly recommend. Will be back.
12 februari 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review . Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Great, efficient customer service
I rang ucan on the Monday they asked me which car I wanted. They said we should have 2 cars for you to see, so we went on Saturday instead of 2 there was 3 cars to choose from we were spoilt for choice! But the one we got was a SEAT LEON BLUE really beautiful went for a test drive and credit went through straight away,car was delivered to us on the following Monday! Quick service efficient and good sales people. Omar and Reiss did the paperwork. So do highly recommend them! Were going again for a second car!
THANK YOU BOTH.
20 januari 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review Sukbinder. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
The sale guy Ben is brilliant help me…
The sale guy Ben is brilliant help me with all my requests. Get a nice car end of the day.
1 februari 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Very satisfied very polite highly…
Very satisfied very polite highly recommend this place be back soons I want another.
31 januari 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review James. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Highly recommend Umar for great service…
Highly recommend Umar for great service has sorted 4 cars for me and my family.
30 januari 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar has helped our family finance 5…
Umar has helped our family finance 5 cars over the last 4 years. Very professional, reliable and informative service. Would highly recommend. Thankyou.
30 januari 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review Jennie. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar was amazing and great help got us…
Umar was amazing and great help got us a car within a day and drove away in two never thought I could be driving a car like what I have now all thanks to umar from ucan
28 januari 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review Waseem. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Excellent support
Struggled with many dealerships to get finance due to already owing an existing one. Ben and umar went above and beyond to get me accepted and find me the car I wanted and answered any questions I had. Highly recommend
28 januari 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review Demi. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar Great Service nothing was too much…
Umar Great Service nothing was too much trouble as normal I wouldn’t go anywhere else
Outstanding can’t recommend these guys enough above and beyond each and every time
Keep it up guys
27 januari 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review Tiziana. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
**Please Read**
**Please Read I can save you a lot of stress & outgoing finance**
I purchased a car on finance from UCAN in 2022. First couple of months the car kept cutting out when driving. Had to challenge this matter via both the finance co & UCAN to get this issue resolved.
Then I had the car at approx just over 2 years & the car was well & truly knackered ! Cost me £1,750 for a new oil pump, water coolant & cam belt change. Which I couldn’t drive my car for approx 8/10 weeks.
Then the DPF filter needed a full clean & a regen required - another £450. And to date the car is in the garage as there is an issue with the emissions & is costing me by each “elimination” job to resolve this emission issue.
Please, Please, please, I beg you whoever reads this … please take my advice / experience do not deal with UCAN.
And I’m not being disrespectful posting this towards UCAN I’m just being genuine & honest. From the 2.5 years I’ve had the car I’ve used it for like 2 years in total.
Don’t make the mistake I have, I do not want anyone go through the stress I have ! I’ve been paying & still paying to date each month for a car I couldn’t / can’t use … !!
**I add this explanation 27/01/25 in reply to the recent post by UCAN to my updated post**
UCAN explain i was happy to use their service until December 2024. This is totally incorrect. UCAN actually contacted me (evidence with phone calls etc available), I did not contact them.
After 2 years UCAN will contact you with new deals etc as they want you to carry on making further finance payments after the 2.5 year agreement stage. This basically, enables UCAN staff commission.
And you can clearly see UCAN are putting the blame towards me by explaining “it is your fault you have not maintained your car”? Is this the way to highlight details publicly? How do they know I have or haven’t maintained the car ? & UCAN then further outline personal details about me missing payments & I can’t get further finance etc? Is that necessary to make such untrue details towards a customer publicly ?
However, I do have invoices as evidence for payments regarding work that has been carried out on the car, MOT’s, services etc. Also I have emails as evidence which offers me car finance.
So for UCAN to try & publicly outline that I have not been maintaining the car & I can’t get finance arranged is absurd ! As you can clearly see with their reply to my original post UCAN obviously push any issues back on to the customer.
As you can also see in my original post I have not been directly disrespectful towards UCAN I have just explained my situation & given my opinion on dealing with a car from UCAN & if I’m wrong for being honest then so be it.
However, anyone reading this & possibly purchasing a car from UCAN please seek thorough advice & take a mechanic with you to thoroughly check any car over.
I’m only looking out for customers with the post as I don’t want anyone to experience my experience. This is nothing to do with “my responsibilities” according to UCAN. This is about not being able use something that you are paying out for within the agreement period (5 years). And I do not want any further customers to experience my experience.
24 januari 2025
Omdöme utan inbjudan
Svar från Ucan car credit
We are disappointed by this review Martin. You were happy to still try and use our services as recent as December 2024. However your failure to maintain your car cosmetically and mechanically has left you in a position whereby your car isn’t worth what you owe to the finance company. Your failure to keep up repayments on your existing finance has also compounded this and has made it impossible for us to help you get a new car finance agreement and settle your existing one. It appears this review is inaccurate and misleading to other customers and that your intention is to tarnish our reputation. Your actions have led to your inability to secure any suitable finance agreement and this is your responsibility not ours.
Umar
Umar . First class service and friendly helpful staff. This is the second car I have had from Umar now. Never use anybody else again
24 januari 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review Mark. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Avoid at all costs
Terrible place, bought a car from the Wigan branch which broke down after less than an hour! Then cut out on the motorway the next day, took it back and the manager there was very unhelpful and rude, said he didn’t see it so nothing wrong with the car! Agreed to wind back the deal but leave me no car and out of pocket by over £700 don’t believe their warranty inspections as the fault was engine oil sensor damage. Will be taking them to court! Bad customer service. Also they used my bank card to make an online purchase !!
23 januari 2025
Omdöme utan inbjudan
Umar is really friendly i really…
Umar is really friendly i really appreciate his service definitely recommend!
20 januari 2025
Omdöme utan inbjudan
Svar från Ucan car credit
Thank you for your lovely review Moses. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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