My order was incorrect but was rectified easily and quickly. Great customer service that was very responsive. We were more than adequately compensated for the inconvenience. The clothing we ordered i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
scam company. pays for bot engagement. doesn't offer returns. is sneaky about their cancellation policy. even if your order is still processing, they won't cancel either. they don't care about sustain... Se mer
The brand is unique and niche !!! Fabrics are top quality.. designs are classy ! I have loved all the work of the brand . Sizes have to be checked with the the chart or the website representat... Se mer
Black is my favorite color, and this brand truly embodies the color in all its forms. Unique brand and avante-garde concept. I came across the brand on instagram and was curious to know its story and... Se mer
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love their design
I bought the POETIC BLACK LONG SLEEVE TOP and I love so much the quality of the cotton popeline. As an architect I love to wear black so Turn Black is my reference now :)
Loved the fit and the quality of the…
Loved the fit and the quality of the dress. Super flattering.
The staff were very helpful and attentive to details of the order.
Classy, yet economical
I've purchased three tote bags, the Quasar dress and the Zenith Coord. The material is incredible. Durable, sturdy, surprisingly comfortable despite the thickness of the cloth. I never miss the opportunity to buy stuff during their 40%/50% sale. They are also great with their customizations albeit it takes a while for the items to be shipped.
First order, won't be the last
This is my first order with Turnblack and they have been amazingly helpful since I ordered, and helped me get the right measurements for them. The Nuit d'Amour dress fits perfectly and is exactly the length I need, and the Black Dahlia dress is also incredible. Both dresses are so comfy, the fabric is soft and breathable and they're both so well made it's really raised the standards I expect from clothing stores. Shipping was also very quick - from ordering to receiving it took less about nine days.
One of my favourite brands!
I have over 15 pieces from TurnBlack. The first that I bought was the Dahlia dress which kept popping up on my Instagram. I fell in love with the brand from that moment and I have never looked back. I have bought multiple pants, tops and dresses and have had them all customised. They even called me to ask for additional measurements to make sure the pieces were perfect. There have only been two instances when the pieces didn't work for me, but I think I did my measurement wrong that time and I can't fault them for that. The customer service is very good. Many times the items arrive so quickly I wondered if they had the pieces already ready in my very unusual size (haha). they've also been super nice by giving me a tote bag with a large order. I like the products, I love their fabrics and style. I have recommended them to multiple people and most of the time people ask me where I got my clothes and I am thrilled to tell people about them. My items have always arrived well-packaged and crisp. All in all, I am happy to continue supporting this wonderful size-inclusive brand. I only wish you have more color options so I can have my favourite pieces in all colours!
The Ida dress is fantastic
The Ida dress is fantastic. A great fit...
We were able to speak directly with a team customer rep who was very considerate and thorough in our conversation. They made sure we got what we wanted.
Alterations were free. If you get something altered, make sure it's what you want. No returns on alterations.
The dress is light and pretty. Something that we've been seeking for a long time.
Everything Turn Black makes is elegant and minimal. We're buying many
more dresses. bless
Great products and services
I received my coat in time, I'm very happy with it and about to order news items and clothes, the quality and styles are all I was looking for, I'm struggling to choose between all the product as I would like to dress only with it !
Think twice & wisely before you order!
ATTENTION: the order will be shipped from India!
This is the address:
Flocker Arts Private Limited
GSTIN 07AACCF4422G1ZZ
116A - 4th floor Shahpur Jar Village
New Delhi 110049
India
This is not mentioned anywhere on their website but that means you have to pay additional customs fees as well!
The invoice also has additional terms and conditions that were not explicitly mentioned during the ordering process including non-refund of goods on international orders.
I absolutely LOVE Turnblack
I absolutely LOVE Turnblack. Their fabric is lovely, and all that I've bought from them has been very well made. I've never had clothing fit so well, and that I ordered this online without trying anything on is remarkable. Highly recommend this brand!
If you like black sustainable clothing, this brand is for you
I recently made my third purchase from Turn Black, and I have to say that I've had a great experience so far. I'm 5'2, so I've ask them for an alteration each time, and every item has come back perfectly tailored/altered. In India, at least, they are among the very few sustainable brands that alter/tailor clothes according to your specs without charge, use a mix of interesting textiles, and are more or less affordable. I will purchase again and I hope the good experience will continue.
I've ordered three pieces from…
I've ordered three pieces from TurnBlack and I'm in love with their clothes. The quality is excellent; the feel and the fall of the fabric is flattering and customer service was a pleasure to deal with.
The best black fabric
The best black fabric I have ever seen even after washing. I wish there was a shop in Italy so I could try and buy all their items.
Great brand and value for money (if you love black especially)
I came across Turnblack back in 2021 and have since purchased two dresses, one pant and one skirt and you cant even believe curtains.
Not only the products have stood the test of times and remained black as they first came to me, they have also been my staples for any day to day to special occasions I do.
If you ever were a black is my staple colour person, you would know black fades, it becomes grey, but not these.
Also on a side note, I lost a belt for one of my wrap dresses and turnblack was happy to replace it for me free of charge. So they have good customer service also.
such a scam
If I could rate with zero star I would…
Unfortunately I didn’t read the reviews before my purchase
No informations about customs expenses
Zero respect about their customers
Hopefully no one else will be victim of their terrible service and experience
Such a scam
Just run away
They don’t have return policy which is terrible for a clothing brand
So I had to pay more than 100€ for the custom office

Svar från Turnblack
Jolies robes noires !
Commande expédiée rapidement (une semaine) pour venir d’Inde avec les douanes etc.. c’est rapide, articles très bien emballés et paquet soigné, les robes sont de toute beauté d’un beau tissu et d’un beau noir , la qualité est au rendez-vous, je suis très satisfaite de mon achat.
Frais de douanes élevés cependant… réclamés par la société de transport très rapide elle aussi …
The best dress I have ever worn.
The quality of this dress in out of this world, Indian craftsmanship is really unparalleled.
They shipped in a week to Belgium. Of course customs was expensive - But it is to be expected when you order from abroad.
I would definitely order from them again!
I love the dress and top I ordered but…
I love the dress and top I ordered but 2 weeks after delivery I have now received a bill from Fedex of £50.64 so it has turned out to be a costly mistake. Note to self find out first where goods are being shipped from

Svar från Turnblack
I bought several items from TurnBlack
I bought several items from TurnBlack. They are perfect. I wanted to wait a bit to write my review because I wanted to see if they would last in time and they are absolutely marvellous. I am delighted.
I will definitely order again, thank you team Team black.
Don’t fall for these scammers!
This is the most terrible, horrible, disgusting scammer ever.
Bought a dress for € 225,- (in their sale section!), had to pay € 105,- for customs.
I refused and ordered DHL te return the package, even before it reached me. Informed Turn Black ‘customer service’ about it by mail. They forced me to pay the customs fee or else they would let customs destroy the dress and no refund for me.
So I payed the customs fee and told them I would return the dress so they could refund my payment.
The answered that they do not accept the returned dress because it was on sale…
I now payed € 330,- for this dress.
I’m going to take action against them. This is just nothing more than theft.

Svar från Turnblack
Calm and super efficient
The clothes are very well-tailored, well well-finished, and the shopping assistant made every effort to alter the fitting according to my exact measurements. All this was done in a relaxed, calm and efficient environment at the shop. The clothes were delivered to my address before time! Overall, this company can be trusted to deliver excellent quality every time. Will definitely shop with them again.
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