Because of Ruchitha, I was able to fully understand the best package options available to me. She was kind, patient and really took her time with making sure I understood everything she explained. I... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have a Web hosting plan (monthly payment), in less than a year you have increase the price without prior notice (16% increase this last time). If a New customer, right now, acquires this same plan,... Se mer
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customer service person was extremely helpful and competed the task of correcting the web hosting change we needed. It also shows that Turbify.com was very cooperative in reducing our service requirem... Se mer
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The representative was outstanding with customer service. She found a solution to my problem that left me with great satisfaction and a warm place in my heart. Thank you!
Företagsinformation
Skrivet av företaget
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Kontaktuppgifter
3,7
Medel
532 omdömen
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
very help quick respounse
18 april 2026
Svar från turbify.com
Thank you for your feedback — we’re glad to hear you found our support very helpful with a quick response. We appreciate you taking the time to share this.
Setting up my account was smooth and…
Setting up my account was smooth and easy..i recommend this to everyone
15 april 2026
Svar från turbify.com
Thank you for your great review. We’re really happy to hear that setting up your account was smooth and easy, and we truly appreciate that you’d recommend us to everyone.
The ability to reach Turbify customer…
The ability to reach Turbify customer support is extremely important. Please keep it up
18 april 2026
Svar från turbify.com
Thank you for sharing this. We completely agree that being able to reach Turbify customer support is extremely important, and we’re committed to keeping that level of access and assistance in place. Your encouragement means a lot to our team.
Always of great help
18 april 2026
Svar från turbify.com
Thank you for your review — we’re glad to hear our team is always of great help to you, and we really appreciate your continued trust.
I was very pleased with the knowledge…
I was very pleased with the knowledge and guidance I was provided.
18 april 2026
Svar från turbify.com
Thank you for your review. We’re very glad to hear you were pleased with the knowledge and guidance our team provided, and we truly appreciate you taking the time to share your experience.
Svar från turbify.com
Thank you for your feedback — we’re glad to hear you found our representative’s language and accent easy to understand. We appreciate you taking the time to let us know.
Beware
When you try for over 3 months to get them to change to a new form of payment and customer service or any of the other numerous individuals we have spoken with can not HELP only blaming our card for problems paying them. WE have spoken with them several times throughout this ordeal and they can find nothing wrong on our side.
After 21 years of using them, and various other problems since Turbify took over from Yahoo, sorry I'm Done
17 april 2026
Svar från turbify.com
Thank you for being with us for over 21 years and for sharing such candid feedback about your recent experience trying to update your payment method. We’re truly sorry that, after several months of attempts and multiple conversations, you still weren’t able to get your new card working and felt that the issue was being blamed on your bank rather than being resolved — especially after the changes since Turbify took over from Yahoo.
Our records show that our agent tried to help you add the new card and was in the process of checking escalation options when the connection dropped, and we’ve since attempted to follow up by phone and email, but it’s clear from your message that we did not meet the standard of service you rightly expect as a long‑time customer. If you’re open to it, we’d really value one more chance to review your account, explore any known payment‑system issues, and work on a smoother resolution; please reach out to us at +1 833-689-8585 and mention this review so we can prioritize your case.
Fast Service
15 april 2026
Svar från turbify.com
Thank you for your review — we’re glad to hear you experienced fast service, and we really appreciate you taking the time to share that with us.
I’m trying to stop a monthly billing…
I’m trying to stop a monthly billing from a cancelled service and your customer service people can’t find the account
14 april 2026
Svar från turbify.com
Thank you for letting us know about this, and we’re sorry for the frustration of seeing a monthly charge after you believe the service was cancelled. In our review, we confirmed that the domain associated with the account we can see is indeed cancelled, which is why our team couldn’t locate an active service to stop; we recommended checking with your bank in case the charge is tied to a different Turbify account or product.
We’ve also attempted to follow up by phone and email, and we’d really appreciate another chance to review any statements or additional details you can share so we can track down the source of the charge and help you get this fully resolved.
Excellent service
The professional that helped me was clear in her instructions and patient. She showed genuine interest in solving my problem
17 april 2026
Svar från turbify.com
Thank you for your thoughtful feedback. We’re delighted to hear that the professional you spoke with was clear in her instructions, patient, and genuinely interested in solving your problem—we’ll be sure to share your kind words with her and the team.
Ads showing in emails; have been a customer for years and…
I have been a customer for years and ads are showing up in my business email.
Issue needs to be fixed.
1 april 2026
Omdöme utan inbjudan
Polite and professional and explained…
Polite and professional and explained how to solve my issue
14 april 2026
Svar från turbify.com
Thank you for your feedback. We’re glad to hear our representative was polite, professional, and clear in explaining how to solve your issue, and we appreciate you taking the time to share your experience.
Cancellation of automatic subscription is difficult
Turbify was unable to help me with my request. The person I spoke with was very nice but was unable to help me. I apparently have to call back at the end of June to have my request fulfilled because it is "too early". I am trying to cancel my Turbify service effective at the end of my current paid subscription term in August (we are retiring). According to Turbify, I must cancel at least 32 days prior to the automatic subscription renewal. However, I cannot inform Turbify now that I want to cancel effective on my August renewal date. UGH.
14 april 2026
Svar från turbify.com
Thank you for sharing such detailed feedback, and we’re sorry for the frustration you’ve experienced trying to schedule your service cancellation ahead of your August renewal. While our current policy requires that cancellations be initiated at least 32 days before the end of the term to prevent automatic renewal, we understand how inconvenient it feels not to be able to set this up earlier in one step — especially when you’re planning ahead for retirement. We appreciate your kind words about the representative you spoke with, and we’d like to review your account and explore whether we can note your intent to cancel and help make the process as simple as possible when you’re within that cancellation window; please contact us at +1 833-689-8585 so we can assist you personally.
Very difficult to understand agent
Very difficult to understand agent, and issue was not resolved. I still do not know why I can’t purchase a domain.
14 april 2026
Svar från turbify.com
Thank you for sharing your experience, and we’re very sorry for the frustration you faced — both with understanding the agent and with your inability to purchase the domain snowcoldjuice.com. We understand how upsetting it is to encounter repeated cart and payment errors while also seeing an unexpected 12.98 charge that doesn’t clearly tie to an invoice or subscription, and it’s clear that our troubleshooting on the call did not resolve things for you.
Our team has attempted to follow up twice by phone and then via email to continue working on both the domain purchase issue and the disputed charge, and we’d still really like the chance to get this fully resolved; if you’re willing, please reply to our email or contact us again at +1 833-689-8585, and we’ll prioritize your case and aim for a clearer, faster resolution this time.
Svar från turbify.com
Thank you for your review — we’re glad to hear you experienced excellent customer service, and we truly appreciate you taking the time to share that with us.
The courtesy shown.
17 april 2026
Svar från turbify.com
Thank you for your review — we’re glad to hear you appreciated the courtesy shown by our team, and we truly value you taking the time to tell us.
They helped me save money
They helped me save money! I was needing help to change to a more affordable plan and they suggested an even more affordable option than I had initially considered. They also stayed on the phone with me to make sure the changes took effect.
17 april 2026
Svar från turbify.com
Thank you for sharing your experience. We’re so glad our team could help you save money by suggesting an even more affordable plan than you had in mind, and that they stayed on the line to make sure the changes took effect smoothly. Your feedback means a lot to us, and we’re delighted the new plan is a better fit for you.
Customer service went smoothly
Customer service went smoothly. Easy to reach and handled efficiently. The representative I spoke with was helpful but did not initially know the answer to what I thought would be an easy question.
13 april 2026
Svar från turbify.com
Thank you for sharing your experience with us — we’re glad to hear that your customer service interaction went smoothly, was easy to reach, and handled efficiently. At the same time, we’re sorry that your representative did not initially have the answer to what should have been a straightforward question, and we appreciate your patience while they looked into it. Your feedback helps us improve our training so our team can be both helpful and confident with answers from the start.
Svar från turbify.com
Thank you for your review — we’re glad to hear you experienced excellent and quick service, and we really appreciate you taking the time to share that with us.
Svar från turbify.com
Thank you for reaching out about your renewal, cancellation, and refund request, and for sharing that you felt the issue remained unresolved.
Our records show that we responded to your email with the requested renewal information and cancellation details, and that our team also attempted to follow up twice by phone (with calls going to voicemail) before sending another email, but it’s clear from your feedback that we still didn’t fully address your concerns.
We’re sorry for the frustration this has caused and would really appreciate another opportunity to review your case and work toward a resolution that feels fair and clear to you; please contact us at +1 833-689-8585 and mention this review so we can prioritize and re‑open your case.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.