Because of Ruchitha, I was able to fully understand the best package options available to me. She was kind, patient and really took her time with making sure I understood everything she explained. I... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have a Web hosting plan (monthly payment), in less than a year you have increase the price without prior notice (16% increase this last time). If a New customer, right now, acquires this same plan,... Se mer
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customer service person was extremely helpful and competed the task of correcting the web hosting change we needed. It also shows that Turbify.com was very cooperative in reducing our service requirem... Se mer
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The representative was outstanding with customer service. She found a solution to my problem that left me with great satisfaction and a warm place in my heart. Thank you!
Företagsinformation
Skrivet av företaget
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Kontaktuppgifter
3,7
Medel
532 omdömen
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ruchitha is Excellent!
Because of Ruchitha, I was able to fully understand the best package options available to me. She was kind, patient and really took her time with making sure I understood everything she explained. I felt valued as a customer and wish that I could have a bright and dedicated person like her on my team :-)
I am truly satisfied now as a customer because of the agent Ruchitha walking me through everything! Thx
20 april 2026
Svar från turbify.com
Thank you so much for taking the time to share such thoughtful feedback. We’re thrilled to hear that Ruchitha helped you clearly understand the best package options, and that her kindness, patience, and willingness to take the time to explain everything made you feel truly valued as a customer. Knowing that you’re now fully satisfied because she walked you through everything means a great deal to us, and we’ll be sure to share your wonderful words with her and our wider team.
Raised my fees 3 times in a year…
Raised my fees 3 times in a year without contacting me!
went from $12.99 to $43.20 in 2 years. This is ridiculous!
Moved to go Daddy and paying now $9.99 a month for the same service!
17 april 2026
Omdöme utan inbjudan
Svar från turbify.com
We’re sorry that you experienced multiple fee increases and felt you were not contacted or clearly informed, and we understand why that would be frustrating—especially when you see lower pricing advertised elsewhere. Our intention is never to surprise customers with higher charges, and your feedback shows we need to be clearer and more proactive in how we communicate pricing changes over time.
Although we’re sorry to hear you’ve already moved to another provider, if you’d like to discuss your past invoices or have any remaining questions, please contact us at +1 833-689-8585 so we can go through everything in detail.
Svar från turbify.com
Thank you for your kind words — we’re delighted to hear you experienced great service and that our response time was perfect for you. We really appreciate you taking the time to share your feedback.
Customer service person experience
Customer service person helped make adjustments to my website and helped me switch to a better plan for my needs.
20 april 2026
Svar från turbify.com
Thank you for your feedback — we’re glad to hear our customer service team was able to help adjust your website and switch you to a better plan that fits your needs. We really appreciate you taking the time to share your experience with us.
Svar från turbify.com
Thank you for your feedback — we’re so glad to hear you appreciated her patience, and we truly value you taking the time to share that with us.
Svar från turbify.com
Thank you for your feedback — we’re glad to hear that Divya was very professional and polite, and we truly appreciate you taking the time to share your experience.
Svar från turbify.com
Thank you for your feedback — we’re glad to hear you found our support clear, concise, and easy to understand, and we appreciate you taking the time to share that.
Svar från turbify.com
Thank you for your feedback — we’re glad to hear our customer service agent was helpful, and we appreciate you taking the time to share that with us.
The representative was helpful.
31 mars 2026
Svar från turbify.com
Thank you for your feedback — we’re glad to hear our representative was helpful, and we appreciate you taking the time to share your experience.
Closed my ticket without solving the…
Closed my ticket without solving the issue. DKIM is still not enabled for my domain, the Turbify web site still does not allow me to add the necessary CNAME records, and my users are still vulnerable to email spoofing attacks. THIS IS UNACCEPTABLE.
18 april 2026
Svar från turbify.com
Thank you for raising this and for your patience — you’re absolutely right that having DKIM disabled and being unable to add the required CNAME records is unacceptable when it leaves your users vulnerable to spoofing.
Our investigation showed that the Microsoft Exchange DKIM records for your domain were initially added as TXT instead of CNAME, which is why validation failed; we advised removing those incorrect records, and offered to help add the correct CNAMEs, but were unable to complete this step as you did not grant account access and the chat later ended due to inactivity.
We understand how this still felt like an unresolved ticket from your side, and we have since helped complete the configuration on a later contact; if anything still doesn’t look right on your end, please reach out to us at +1 833-689-8585 so we can double‑check your DNS and DKIM status with you in real time.
Excellent customer support!
20 april 2026
Svar från turbify.com
Thank you for your review — we’re thrilled to hear you experienced excellent customer support, and we truly appreciate you taking the time to share that with us.
Svar från turbify.com
Thank you for your feedback — we’re glad to hear you were able to access your account smoothly with our verification steps, and we appreciate you taking the time to let us know.
resolved issue quickly
16 april 2026
Svar från turbify.com
Thank you for your feedback — we’re glad to hear we resolved your issue quickly, and we appreciate you taking the time to let us know.
Attention, time and dedication for technical issues.
17 april 2026
Svar från turbify.com
Thank you for your feedback — we’re glad to hear our team gave your technical issues the attention, time, and dedication they needed, and we truly appreciate you taking the time to share this with us.
Svar från turbify.com
Thank you for your feedback — we’re glad to hear we did a good job, and we really appreciate you taking the time to say thanks.
Svar från turbify.com
Thank you for your feedback — we’re glad to hear the process was quick and easy and that your telephone wait time was very short. We appreciate you taking the time to share this with us.
Very Satisfied
When I called, there was no long wait time. The first customer service rep was responsive, attentive, and immediately knew which customer service rep in another department I needed to speak with. The second customer service rep was professional, knowledgeable, and very nice. Listened patiently while I rambled on about my issue, then patiently took me step by step, and the problem was resolved.
19 april 2026
Svar från turbify.com
Thank you for sharing such detailed feedback. We’re delighted to hear that there was no long wait time, that our first representative quickly connected you with the right department, and that the second representative was professional, knowledgeable, and patient in walking you step by step until your problem was fully resolved. We truly appreciate you taking the time to describe your experience and are glad you’re very satisfied with our support.
I still have not able to access my webp[ages to edit…
I still have not been able to access my pages to edit. I had place a phone call and opened a ticket on march 27 they closed ticket on april 7th without fixing anything this customer service is horrible. i ahv epaid for my site untilsept /oct of 2026 and i cannot access my web p[ages to edit anything i cannot even see the pages in edit section
7 april 2026
Svar från turbify.com
I’m very sorry for the ongoing frustration you’ve experienced — you’re absolutely right that if you’ve paid for your site through Sept/Oct 2026, you should be able to see and edit your pages without issue.
Our records show that your case about not being able to access the editor was escalated, a bug was raised, and an email was incorrectly sent stating the issue was resolved even though you still couldn’t edit your site, which is not acceptable.
We also see that you called multiple times for status updates and were repeatedly asked to wait, which understandably feels like terrible service. We’ve since followed up by phone and email and would really appreciate another chance to review your account, correct the error, and ensure your editing access is fully restored; please contact us at +1 833-689-8585 and mention this review so we can prioritize and properly fix this for you.
knew what he was doing
19 april 2026
Svar från turbify.com
Thank you for your feedback — we’re glad to hear our team member clearly knew what he was doing, and we appreciate you taking the time to let us know.
You don’t respond to my questions
You don’t respond to my questions. Ignoring me gets zero stars
15 april 2026
Svar från turbify.com
Thank you for sharing your feedback, and we’re genuinely sorry that you’ve felt ignored and that your questions weren’t being answered.
This case relates to a past‑due invoice, and our records show that our team attempted to reach you multiple times by phone (with calls going to voicemail) and then followed up by email, but it’s clear from your experience that our communication still didn’t feel clear or responsive from your side.
We’d really appreciate another opportunity to address your questions directly and make things right; please contact us at +1 833-689-8585 or reply to our last email and we’ll prioritize your case so you get a full, timely answer.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.