Because of Ruchitha, I was able to fully understand the best package options available to me. She was kind, patient and really took her time with making sure I understood everything she explained. I... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Because of Ruchitha, I was able to fully understand the best package options available to me. She was kind, patient and really took her time with making sure I understood everything she explained. I... Se mer
Företaget har svarat
We have a Web hosting plan (monthly payment), in less than a year you have increase the price without prior notice (16% increase this last time). If a New customer, right now, acquires this same plan,... Se mer
Företaget har svarat
customer service person was extremely helpful and competed the task of correcting the web hosting change we needed. It also shows that Turbify.com was very cooperative in reducing our service requirem... Se mer
Företaget har svarat
The representative was outstanding with customer service. She found a solution to my problem that left me with great satisfaction and a warm place in my heart. Thank you!
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very professional and you resolved my request to cancel my account. Thanks
The representative was outstanding with customer service. She found a solution to my problem that left me with great satisfaction and a warm place in my heart. Thank you!
From a customer satisfaction management viewpoint their customer service is excellent. All calls are handled promptly and even difficult issues get resolved satisfactorily. I am a small business owner with minimal tech skills. Turbify people are always patient and helpful.
The representative was knowledgeable, helpful, clear, and pleasant.
The customer service department was very helpful in walking me through how to do different things with my domain and outside entities. She took the time to speak to others in her department to make sure she was giving me correct information and even followed up later on with a phone call to give me some more pertinent information.
The person I talked with on the phone was fabulous. Was very helpful and got my issue solved quickly. Thank You.
The representative was very helpful, pleasant, and knowledgeable
Though took time, since it was chat could wait and do other stuff. But, query resolved comfortably.
Customer Support is very knowledgeable and professional
Consistently allows my site to be compromised. Lost 25k last year because of downed site. Not ok. Very expensive for very little. 3 years and ongoing issue.
You billed me after I left the service and before the renewal date

Svar från turbify.com
Your support is very high on a worst tech support list don't worry almost all the "bigger" company's are up there and the people that answer the phone can not actually do anything to help and we as the customer are not allowed to actually talk to someone that 1) understand what our problem actually is. 2) actually can address and fix the problem. I understand that one person should not have the ability to freely just make major changes and adjustments.
With that said the ter 1 and 2 "scrip readers need update to the evolving threats our issues that we are having is rare and over a year ago every one that do know claimed it is not possible now it is a real problem that my new team of people are ahead of.
The representative was personable,communicative, and patient. I appreciate the time she spent with me correcting my situation.
Thank You

Svar från turbify.com
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.