I ordered a phone for my elderly mother & it arrived promptly, after going through the functions, found it not suitable for her to manage. I contacted the customer services & they were very helpful.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I ordered a phone for my elderly mother & it arrived promptly, after going through the functions, found it not suitable for her to manage. I contacted the customer services & they were very helpful.... Se mer
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TTfone provide simple phones ideal for the older generations. I have now used them twice and the delivery has been very quick, the website easy to use and when I had cause to contact them months after... Se mer
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Excellent website with videos and clear explanations. Very rapid delivery with clear paper instructions. I am delighted with this little phone where everything is clear.
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I like the idea of the phone but I find it complicated sending texts it's not straight forward having to press other buttons.i got 2 but had enough going to use the easy phones I have whoever programm... Se mer
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Buy Big Button Phones and Easy to Use Phones for Seniors, the Elderly, Visually impaired and Hard of Hearing.
TTfone Unit A3 Lea Road Trading Estate, Lea Road , EN9 1AE, Waltham Abbey , Storbritannien
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Unfortunately, the phone I received had two major flaws:
1) when the call comes through and you answer you cannot hear the person on the other end.
I discovered it only works on loudspeaker ?
Not much of a private conversation.
2) once you charge the battery it dips below 75% after 15 minutes even though you have not taken any calls or even used the phone.
I had to send it straight back and purchase from Argos as my son needs a basic handset that works.
I know they have received the phone several days ago given it was tracked, I am hoping the refund comes through.

Svar från TTfone
I had the old TTfone that i liked
So when i saw this new one i thought
i would upgade
I'ts much better and still easy to use
Superb phone for doing the needy stuff , dont need a smart phone that needs to be charged every day, bought one for myself and my wife , she's as happy as larry
I had a problem with my new microSD memory card i.e the phone did not register it and I kept getting the message 'phone not enough space'. I did a quick online chat and then sent my message through as well. I had a reply within 20 minutes (even after closing hours) as well as a useful installation video.
Great customer service and a very happy customer!
The product I needed was easy to order and was delivered promptly to my satisfaction.
Phone sale was processed very quickly and product delivered promptly.
Website gave clear details of products, used discount code, product arrived quickly and was as described.
Fantastic customer service,
Received my phone with very prompt delivery.
Phone had a fault which I called the customer service and they sent me a free postage label via email. Posted it back and sent them proof of postage. New phone was sent out the same day.
My 89 year old dad loves his new phone and finds it so easy to use.
Brilliant phone and great customer service. Very happy
great company to deal with good communication and fast reliable delivery, I can highly recommend
I had a problem with the shipment and there wasn´t any place to contact easily with you or the shipment company.
This phone was bought for my partner who is 83 and has dementia. We only need it for the basics of calling friends and family and people close by in case of emergencies.
Finally, after trying three or four other companies, the TTfone is one he can manage and feel confident with; which is really important for him.
I contacted TTfone as I bought a battery from them and then I was informed by a local company that the phone was faulty as it didn't switch on when the fully charged new battery was fitted.
TTfone answered almost immediately that they would look into a refund if I could supply my order number.
I will update this after I have followed their email.
Update 15 Feb. I have now received my refund as TTfone promised and I can highly recommend this company. I would certainly buy from them in future.

Svar från TTfone
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.