Try Edenlabs Omdömen 86

Every photo shown on their site shows a large, 18oz bottle. Today - after 3 weeks of waiting and paying $66! - I received a 2oz bottle of castor oil and NO detox wrap or "pack" whatsoever!

Edit: after an email, they did send the wrap, which I appreciate very much. But of course I still paid CAD$66 for the wrap and the 2 oz bottle of diluted caster oil (this caster oil runs like almond oil), and the photos on their site still clearly show a massive, 18 oz bottle of caster oil. So the company is still lying to and stealing from people.

Very disappointing experience.

I purchased what was described as a “Castor Oil Detox Pack” and reasonably believed this included both the castor oil and the wrap shown throughout the product imagery and confirmations. My receipt and shipping confirmation also displayed an image of the oil together with the wrap, reinforcing that understanding.

However, I only received a single bottle of castor oil.

The website FAQ and marketing strongly suggest that the wrap is an essential part of the detox process and that castor oil alone is not enough, which made the listing feel misleading. It was not made sufficiently clear that the wrap was excluded unless purchasing a different bundle.

When I contacted customer service, they acknowledged my dissatisfaction but only offered a 20% refund rather than properly resolving the issue.

I would advise others to read the product details extremely carefully before purchasing.

Don't be fooled by the posh-looking website and supposed happy customer quotes. As a new customer based in the UK, it took almost 2 weeks for my order to arrive. I paid £31 for, I quote, an 'Castor Oil Detox Pack × 1'. Notice the word 'pack' in the description, except the pack was just a bottle of oil. It you wanted to wrap that was in the picture, that costs extra, so it wasn't a pack at all, just a tiny bottle of castor oil! For £31. I've been had. Don't let that happen to you too. Avoid at all costs.

Do not buy from this company. The item was a cheap synthetic imitation of what their website showed with a tiny bottle of castor oil and no clear instructions. Absolutely not worth the money. I have emailed them repeatedly asking for a refund and return address and they continue to reply with platitudes and telling me it’s difficult to return it and offering me a part refund instead. They clearly state a money back guarantee but seem to be refusing to issue this. I will be reporting them. Don’t buy!!

The company does not tell you that your order comes directly from China. I tracked my order from there to the US and after 2 weeks and still not having received it or any communication at all from them, I emailed them and told them I hadn't received it and requested a refund. Magically my order was then in transit to me and my refund request was ignored and I was encouraged to try the product. My mail carrier left the package in my mail box a few days later. I didn't open it and returned it at my local post office and sent the company an email letting them know I returned it. They told me they would be unable to send me a refund because they couldn't insure they would receive the package back? Don't bother ordering from this company. They supposedly offer a money back guarantee but I can tell you that is not true