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Eden labs went the extra mile to ensure the customer experience was right - this really does mean a lot in this day and age. Excellent products, service and quality.

I had a wonderful experience with this company. The customer service was excellent, and Hazel was especially helpful throughout the process. She was friendly, responsive, and went above and beyond to make sure all my questions were answered and that I was completely satisfied.

It's refreshing to deal with a company that genuinely cares about its customers. Based on my experience, I would happily recommend them to others and would not hesitate to purchase from them again.

Thank you, Hazel, for your outstanding support and professionalism!

Had questions about my order, Elaine has been so helpful and quick to respond with the utmost care. Thankful to have found this company.

My husband has had knee joint pain, and after using the Castor oil consistently, his pain has diminished. Great product

Elliane, from customer support was of great help for me. Quick and kindly. Thank you!

I have had a great experience with Edenlabs, especially, Hazel made a huge difference. I placed an order via social media link, and did not receive sufficient information about my order. Immediately Hazel attended my query with care and attention to detail. She monitored it until it landed in my hands, and provided further support to my question about the use. In this fast paced world, it's a rare thing to get such an attentive customer service experience, where you feel that someone actually cares about you and your full experience of the product. Thank you - Hazel. Your attentive care and follow ups made a big difference. Thanks to you and Edenlabs - I am very excited about trying this new product, and following up with my results.

Great service especially Hazel and top rated products would highly recommend EdenLabs

Scam! Buyer Beware.

I ordered the castor oil wrap bundle, thinking I was able to return. I changed my mind once I received it and the package didn't seem very official. I reached out, and apparently anything on sale is final sale, despite the large writing on the website clearly stating 90 Day Money Back Guarantee.

This company just wants your money. Don't make the same mistake I did.

I'm very happy with my purchase from Edenlabs the castor oil with the wrap is excellent quality, and the customer serviceI received from Hazel was outstanding, 5 STAR. Your prompt, friendly, and helpful support made the whole experience smooth and enjoyable.

Angela

I have to say I questioned my order after a delivery issue but Hazel was so helpful and resolved all issues! She responded in a very timely manner and reassured me she would take care of everything. Happy with my order and experience and would recommend you to try it.

The delivery was prompt. I sent an inquiry because I thought I had ordered a package and only received part of it. It was my mistake but Ella responded to my message by sending me the other part of the package! Awesome response and customer service!

I was incredibly surprised and pleased with the personalized attention to my order. Hazel was so nice in following my shipment. Always answered my inquiries personally. I hope they can keep their service the same throughout their endeavor. Just started using the castor oil but I am certain I will see some results in a month or so.

Excellent communication! They even helped me add an extra product that I forgot to order. Highly recommended!“

I was hesitant to purchase this product. I am glad I did, from the arrival time to the communication was just outstanding. I needed some clarification on my purchase. I reached out to customer service and they were so understanding and so professional about it. Thank you Edenlabs for your amazing product, your patience and your generosity. I have ordered lots on line but the prompt customer service I received was beyond 5 stars.

I purchased the castor oil wrap. It doesn't tie up securely and consequently oil gets on your clothes. It's poorly designed. The straps should be sewn onto all 4 corners, not the centre.
Don't waste your money

I just received my detox pack and compression wrap. I was shocked to see how small the bottle of castor oil was. Almost laughed. Nothing like in their product photos. Also there was no cloth with it except the compression wrap that was £7 extra. The photos of detox pack is deceptive. Its not a pack, just a small castor oil bottle. I paid nearly £40 for something I could have gotten for £10 elsewhere. Their marketing is a lie. Wish I had read the reviews here instead of falling for “amazing results” and for false advertising. Expensive lesson learnt.

my questions were answered promptly .the website is full of info about why and how to use caster oil. all made sense to me and wanted to give it a shot. product arrived perfectly and I'm in my 3rd week.

I honestly didn’t feel a thing. No difference at. However I’d like to send a kudos to Ella at this company. She was very helpful in resolving a shipping issue. Wish I could say I like the product. I just don’t.

I hadn’t realized I'd only purchased the castor oil bottle without the wrap, so when it arrived on its own, I contacted customer service. They generously sent me a wrap anyway, even though the mistake was mine—truly exceptional customer service.

Order received correctly and is of good quality . None of the problems described on low star reviews. I am please with the quality if the wrap, easy to sleep in , the bottles are a good size and I am looking forward to feeling the benefits .