All the people I worked with during the application process have been amazing, they made the whole process so simple by explaining everything as we went along and also what was happening nex... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I can't praise Auris from EA Mobility enough. He is an absolute credit to the company. He was with us every day for over a week and gave us a beautiful new bathroom which is going to make my life so... Se mer
KindWater Ltd. - Phil the engineer arrived at the prescribed time to repair my Water Softener. Very knowledgeable and polite. Soon found the fault and began the repair (which as it happens, was a smal... Se mer
Företaget har svarat
I am writing a review for Acme Arb Ltd., tree specialists in Sheffield. This is the second time I have used this company and both times have received excellent service and most thorough and professio... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Which? is a brand name used by the Consumers' Association, a registered charity and company limited by guarantee, which is based in the United Kingdom. Which? has been rigorously testing products and services for more than 60 years - now we are assessing and endorsing local tradesmen and tradeswomen. Like our well known Best Buy logo, the Which? Trusted Trader logo is a sign of reputation and trust; helping consumers choose the right trader for them and giving good traders the recognition they deserve.
Kontaktuppgifter
Capital Quarter, Tyndall St, , CF10 4BZ, Cardiff, Storbritannien
- 029 2267 0040
- trustedtraders@which.co.uk
- trustedtraders.which.co.uk
4,5
Utmärkt
441 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Above and beyond!
The staff at Which? have been faultless. Can't recommend them enough, extremeley helpful and courteous.
4 mars 2026
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to write such a great review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Simone has been absolutely amazing…
Simone has been absolutely amazing throughout, really helped us. Service has been 5 star throughout. Highly recommend.
23 februari 2026
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to write such a great review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member, thank you for your kind feedback about Simone. We'll be sure to pass this on to her and the team!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Reliable trusted company
Reliable trusted company. Very helpful and friendly to help me boost my business.
12 februari 2026
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to write such a great review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
A process made so much easier
A process made so much easier thanks to the helpful guys at Which?
During our onboarding to become a Which? Trusted trader they was always on hand to help answer any of our questions. They made the process so easy to follow and their team are always on hand to answer emails or calls, communication is very good.
2 februari 2026
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to write such a great review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
We have just fitted a stairlift by…
We have just fitted a stairlift by Reece and Eilidh working for senior stairlift company they have done an excellent job very friendly very tidy and explained it all well as how the stairlift worked I would recommend the two fitters and they are a credit to there company senior stairlift.malcolm Scott from Blyth.
28 januari 2026
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to give your feedback. If you haven’t done so already, you can also leave a review on the Traders profile, we know they’ll appreciate the feedback first hand! Simply search their company name on trustedtraders.which.co.uk, and click “leave a review” on their profile page.
Did you know? If you refer a Trader to us you could get a voucher as a thank you. Find out more at https://trustedtraders.which.co.uk/recommendations/ or call us on 02922 670 040
Lodge Plumbing-- Poor Workmanship and Additional Costs
I hired Lodge Plumbing & Heating Services Ltd to carry out heating and plumbing works at my property. While the work was ultimately completed, the overall experience was challenging and I was not fully satisfied with the workmanship and project management.
What went well:
The team attended site and completed the agreed scope of work.
Gas Safe checks did not identify immediate safety concerns.
Issues I experienced:
Workmanship and design: Pipework was installed exposed along internal walls and around door frames, which required additional carpentry to box in. The bathroom radiator installation also needs to be reworked by another contractor.
Disruption and delays: A leak caused flooding in the pantry and kitchen, which was not treated as urgent. Work pauses and unclear return times affected my renovation schedule and other trades.
Communication: Updates were limited after the deposit was paid, and it was difficult to get clear timelines and explanations during the project.
Outcome: The job is now complete, but I have incurred extra costs for remedial work and project delays. Based on my experience, I recommend prospective customers clarify design decisions, finishes (such as pipe boxing), timelines, and communication expectations in writing before proceeding.
This review reflects my personal experience on this project.
23 juni 2025
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for your feedback. We’re sorry to hear you haven’t had the experience you expected. Which? Trusted Traders takes all feedback seriously, so if you wish to make a complaint, we will fully investigate it. Please call us on 02922 670 040 or email us at trustedtraders@which.co.uk.
We appreciate the time you took to leave us this review. Thank you.
The whole process of endorsement was…
The whole process of endorsement was both thorough and smooth.
14 januari 2026
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for leaving such a positive review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Svar från Which? Trusted Traders
Thank you for taking the time to write such a great review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Very helpful & Professional
Very helpful, professional team that has held our hand throughout the process. Special mention to Beth she was great
23 december 2025
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to leave such a positive review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll be sure to pass your kind comments on to Beth and the team!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Higher Bebington Gas
Higher Bebington Gas have just replaced our old boiler. They have been extremely efficient.
They came out promptly when our old boiler broke down. They provided quotes to mend or replace and gave us information to allow us to make an informed choice. We chose to install a new boiler.
Alan and Adam arrived promptly on the installation day, worked hard all day and by late afternoon we had a lovely warm house again. They were friendly, efficient, and very tidy.
We have been using them to service our appliances for many years and we cannot recommend them highly enough.
8 januari 2026
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to give your feedback. If you haven’t done so already, you can also leave a review on the Traders' profile, we know they’ll appreciate the feedback first-hand! Simply search their company name on trustedtraders.which.co.uk, and click “leave a review” on their profile page.
Did you know? If you refer a Trader to us you could get a voucher as a thank you. Find out more at https://trustedtraders.which.co.uk/recommendations/ or call us on 02922 670 040
Perfection to deal with
Perfection to deal with. So organised and professional. Forget Checkatrade etc as anyone can join them and kid the consumer. Which? TT is by far a serious set up for honest and fair traders.
1 januari 2026
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to write such a great review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Great customer service
Simone replied to every email promptly and made the process go a lot smoother, she was always there when needed.
16 december 2025
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for leaving such a positive review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. That's some really positive feedback for Simone too, thank you; we'll be sure to pass it on!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Smooth & Supportive
The process to sign up with Which? as a Which? Trusted Trader has been smooth. Their operatives are knowledgeable and very supportive. Actions provided are backed with legislation. They have helped our business become even more professional and provide information to our customers in an easier to understand format. Thank you
16 december 2025
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to write such a great review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
I live in a converted house
I live in a converted house, which has 6 apartments. We needed replacement stair and landing carpet, so contacted Goods Carpets of Kings Heath, Birmingham. Over 2 days William and his helper removed the old and replaced with the chosen new one. They were polite, hardworking and professional - I couldn’t have asked for better!
4 december 2025
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to give your feedback. If you haven’t done so already, you can also leave a review on the Traders profile, we know they’ll appreciate the feedback first hand! Simply search their company name on trustedtraders.which.co.uk, and click “leave a review” on their profile page.
Did you know? If you refer a Trader to us you could get a voucher as a thank you. Find out more at https://trustedtraders.which.co.uk/recommendations/ or call us on 02922 670 040
A very comprehensive review of my…
A very comprehensive review of my business made easy with very nice people to deal with. A pleasure to be associated with the Which brand.
28 november 2025
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for leaving such a positive comment! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Top class proper company.
25 november 2025
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to leave such great feedback about your experience with Which? Trusted Traders!
Trusted for MANY years
Where do i start.....Beth Foston was fantastic, calm cool and collective, the whole process was smooth and very clear on what is expected of our company, we are proud to have the WHICH logo on our website etc.....as for the cost per month HA HA pennies compared to what you get back, thank you Beth & the team @ WHICH.
20 november 2025
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to leave such a positive review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll be sure to pass your kind comments on to Beth and the team!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Everything is well planned to get…
Everything is well planned to get everyone up to the high standards that people associate with the Which? brand!
Everyone I have spoken to has been incredibly helpful and passionate about Which?
20 november 2025
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to write such a great review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Worthwhile assurance level!
The Which team were very thorough in their assessment process. Responses and guidance were spot on. Great to see that their assurance process is valid and worthwhile.
13 november 2025
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for leaving such a positive review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
I find really easy and very helpful…
I find really easy and very helpful team especially Simeone Fitgerard
She has been very supportive and helpful on all details to process all my documents and finally I'm very happy to join Wich trusted trader I hope I find right team to find my future projects
Thank you everyone
29 oktober 2025
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to write such a great review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member, thank you for your kind feedback about Simone; we'll be sure to pass this on!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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