They phoned me to tell me that would come and check the batteries they installed two years ago. Aaron, their engineer, came and did the check and the quality of service given was excellent. Aaron was... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were looking for battery storage for our 11 year system. Shane came to talk us through our options. He was very knowledgeable and not pushy, answered all our questions. We were booked in a week... Se mer
I would have given 5stars had the installation team arrived on time although they did contact me directly to arrange a later time twice. They finally fitted my battery late in the evening which is a c... Se mer
Tina was really kind and explained the project fully. We had to ring her a few days later to clarify some points and she came back to us promptly and answered our queries. Neil the engineer fitted t... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very customer friendly company
Everything within the agreement was completed on time and very efficiently by a very pro customer service and I would not hesitate in recommending this company to anyone
Trustworthy Company
Jack was very professional when installing the battery. He was explaining what was going on, making sure I was understanding what was going on to ensure I was happy with the process. He did an amazing job.
…Recommended
Although wary of a cold call we decided to give the salesman a chance to explain the process and decided to go ahead with the installation. This was completed in a little over a week by two friendly and efficient workmen who also installed the app on my phone so I can monitor the system. Everything is working as it should and I am very happy. Would definitely recommend to friends and family
Solar Battery storage system
Today September the 3rd 2024 we had a energy storage battery installed to are solar system,the engineer that did the installation from homesolutions was very polite and professional in every way, i would definitely recommend this company 👌
New inverter and solar battery system
New inverter and solar battery system. The opportunity to upgrade our system was explained and the installation was carried out effectively and with no issues. The further communications have been very helpful.
Jack from company arrived on time
Jack from the company turned up right on time,was very professional,introduced himself ,was polite and very helpful and explained everything he was doing,hit a minor snag but sorted it out without any complaint.Everything was left neat and tidy.would not hesitate to recommend to family and friends.
Faultless from start to finish
Gary came to my home to talk about battery installation benefits and we agreed to purchase. Communication with company has been excellent and I was kept updated through to installation today by Jack. Great worker and he remained focused throughout the job leaving everything tidy and was helpful throughout. Staff at HQ followed up with a call to insure all was ok before I paid the balance due. Faultless throughout thank you team.
received several calls from private…
received several calls from private number so I answered the 5th one and received a lot of BS from the sales girl about energy grants. so I asked for there website and hung up only to find out they are scammers. a professional company would not withhold there number. don't trust them you will get ripped off.
Conservatory insulation was fitted…
Conservatory insulation was fitted experletly quickly and efficiently. It works fine the room is now pleasantly warm in hot weather and not too hot to enter
Quality company and service
We received valuable advice from trusted home solutions
Installation was completed without any hassle or complications
I cannot recommend this company enough, I am sure you will not be disappointed
e lad arrived a little late but I was…
the lad arrived a little late but I was contacted to say he was stuck in traffic. When he arrived he got on with the job he kept everything tidy and when he finished he set my phone up so I could monitor the batteries very happy
Thanks!
We purchased a 6.5kw growatt battery system after having an energy survor with calvin stacy.
at first we was a little bit reluctant to have anyone attend the property, however after being assured that everything presented to us would be factual and solely based off of our propertys usage.
i decieded to go ahead.
installation was done within seven days and the workmen was clean and stidy.
Thank you guys!
Trusted Solutions Problem Solved, Company Absolved
If you read our negative review of the 12 August 2024 we would like to change your opinions on this company.
Their director Mr Shay Fowsley contacted us personally apologised for the comms breakdown and guaranteed a solution to the technical problem. This morning, 14th, Dexter the electrician came out a found a faulty isolator. Problem fixed and a happy customer. Big Thanks to THS.
Your representative Isaac Phillips
Your representative Isaac Phillips visited us recently and was very helpful advising us what was best for us He was very polite, very smart and very friendly. He is a credit to your business.
Free loft report
We were offered a free loft inspection. We use our loft for storage. The person that came out was courteous, and on time. He did show us some things we were unaware of about our loft, and made recommendations that we store things in plastic boxes and found that we had rodents. We received a report with photos and a description. He didn’t ask us to buy anything and we appreciated the service. He made a recommendation for a local person to help us with the rodents as well.
No respone to cancellation.
Had salesman visit on 16/7/24, and ageed contract. The next day I had changed my mind, so sent an email to cancel, but got no requested acknowledgement of receipt. So then sent a letter with signed for delivery on Thursday 18/7/24 to address on the contract. Now see from tracking that the letter has been diverted.
Had a phone call this morning (22/7/24), and appologised for not acknowledging my email, and said they were in the process of moving to new premises. Said refund cheque would be in the post this week.
Great Experience
On time, courteous, efficient and before I knew it he was all finished installing my battery and showed me what app to download and ran through it with me, if all there installers are like this man, they can't go wrong.
All done in under 2 hours, great.
Good service from quote to installation…
Good service from quote to installation of the battery.
Engineer explained everything as he went along.
Trusted Home Solutions did a fantastic…
Trusted Home Solutions did a fantastic job installing batteries for my solar panels. The installer was very polite and worked tidy. I would highly recommend this company.
Happy customer!
Definitely recommend this company!
Everything was brilliant, the team were happy and easy to talk to. Installation was smooth - the price reduction already is noticeably effective. Happy customer!
Detta är Trustpilot
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