Trustedhomesolutions Omdömen 

What a devious way to get a salesman with his foot in the door,National Energy Department, what a load of rubbish. Don't trust these people.....you recall the days of the replacement window salesman...those dark days are back in the form of energy conservation sales. What did they say on the phone, "he will test an output on your smart meter then tell you exactly what funding is available to you from the government" How long will this take? "allow at least an hour" Ha ha.....no thanks

I was sent a report detailing everything that was occurring in my loft and given a few recommendations as to what to do. In the end I opted for a new type of insulation and Ive noticed a big difference in my bills; plus, theres no longer any damp problems. The installers were very helpful and didnt leave any mess. Would recommend them to family and friends without hesitation.

Thanks to Trustpilot, my deposit has been returned.

I had a call from a lovely chap, very respectful and he informed us of some eco vouchers that were available.
I am quite a skeptical person in general so I was a bit worried about someone coming into my home. Ryan came to my house inspected my loft for me, he showed me the report for the loft and how much money I could save with the vouchers.
He was very respectful and came with full identification also on display. Haven’t got anything bad to say at all, very easy process.

I had a really nice experience with Trusted Home solutions. The battery is doing exactly what was explained. The installation was tidy and we are happy with the install from start to finish!

Initial cold call but not pushy and not a call centre so understood each other. Good salesman who just addressed what we needed. Excellent fitter but could improve his communication skills. Overall I would recommend this company.

Hi.. going to be honest.. the wife has a phone call about our solar panels. And within mins they rang back saying we qualified for funding to upgrade our system.. the fella was very polite and helpful.. arranged someone to visit and I was under no obligation to pay for the survey. However a customer cost was to be applied for any works.. so I did some internet search and found lots of positive feedback.. so I was happy until I found the negative ones.. now fairs fair.. the positive reviews looked fantastic a little to fantastic if you ask me.. so I decided to cancel and spend some time looking into it some more.. within mins they rang back asking why I had cancelled.. and why I shouldn't take the negative reviews and should only look at the positive ones.. he then asked what bank I am with and I asked why is that any of your business.. he said banks have bad reviews too.. he got very pushy and short with me .. I said as a customer I have the right to decline don't I.. he said I guess but that still doesn't make it right.. ask the question to yourself.. why doesn't this lot send confirmation emails.. why do they ring from a private number.. if it's too good to be true it probably is.. don't get scammed people

Trusted home solutions sent out a loft inspector to have a look in my attic. They gave me a full bill of health and a detailed report- good to know what’s going on up there

We have someone out to have a look at our insulation as we thought we probably needed more. They sent someone out who assessed everything and actually and actually told us that what we had is perfect. Appreciated the honesty!

Had nothing but lovely experiences dealing with trusted home solutions, have a great team with fantastic representatives. Was a pleasure to work with.

Trusted Home Solutions recently conducted a loft inspection in my house, due to my property being an old house there was no cavity wall which made it a cold house to say the least! Ryan suggested a new type of insulation and I’ve noticed my bills have been slashed significantly since this and have recommended he visits my neighbour.

Ryan came out to visit my parents and he was very well presented American chap. Was initially sceptical as my parents are recently retired and I want them to invest carefully. He suggested new insulation for their loft as it was very damp and cold in the house and it’s worked wonders.

Had a visit from one of their representatives from Trusted home solutions at the start of November. Had a lot of concerns with my last company, since being transferred over to Trusted home solutions they’ve managed my every need and have constantly checked in with me step by step to make sure i’m happy with the work completed.

We had a grower 6.5kw system installed last week and are extremely pleased with the job.

The installer cleaned up afterwards and even cleaned my panels!

great job

Had a visit from a representative from trusted home solutions at the start of October. I was persuaded to purchase a battery storage system which I had been looking into for a while. The installation team arrived promptly and worked hard to complete the job. The 6.5kw battery system is working effectively and I am now topping up on overnight energy to maximise my savings

Great service from Calvin, he explained everything so well.

I was a little skeptical about the appointment at first but I wanted more information on battery storage options so I decided to have the energy survey done.

After a week everything seems to be running well and the installers were polite and got the job done without mess.

Great job

We had a battery installed last week, was very happy with the installer as he got it finished quicker than expected.

He explained the monitoring and spent time making sure I understood absolutely everything!

Massive thanks and will be happy to recommend friends and family

These ppl are scammers. They ask for loads of personal info and then when they can’t come round when “both home owners are in” they hang up. Nothing legitimate about them.

The domestic battery storage system was installed within days of our first consultation. The installation itself was carried out without any fuss, and the results have so far been encouraging. A whole week without sunshine demonstrates the advantage of storing off-peak electricity for use during the day, already reducing our energy bill. On the few sunny days we've had lately the existing solar PV array has been able to more than top up the batteries. So, a win-win situation. Thank you, THS!

Have been constantly called by this company over the last few weeks. When I answer, they have called themselves various names - National Energy Department, National Energy Centre and National Energy but one operator did confirm they are part of Trusted Home Solutions. I had a conversation with a rather short tempered operator, where I pointed out a couple of the 5 star reviews looked surprisingly similar and I’m more inclined to believe the lower starred reviews. Before I had a chance to ask for my details to be removed from their system the operator called me a c*** (yes, really!) and hung up. I guess these calls aren’t recorded.
Needless to say, I won’t be using their services.