Trunks & Boxers Omdömen 

461
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Purchased many pairs of Saax mens boxer shorts from Trunks and Boxers as was very pleased with the excellent selection and price range, In all it has been a pleasure to do business with Trunks & Box... Se mer

Betygsatt 5 av 5 stjärnor

Very prompt dispatch, excellent socks and very good value. I was nearly put off by the advised time of delivery which was at least 5 days ahead but they were listed as in stock, so I ordered them -... Se mer

Betygsatt 5 av 5 stjärnor

I managed to find lots of good variety and stock of Calvin Klein underwear that I was having a hard time finding in stock anywhere else. I've made several orders with them now and the customer s... Se mer

Betygsatt 1 av 5 stjärnor

For all non-UK buyers: What Trunks & Boxers do not tell you, is an additional customs charge , besides shipping costs These totaled more ( ca €50) then the costs of the trunks themselves. Shameful... Se mer

Företaget har svarat

Företagsinformation

  1. Underklädesbutik
  2. Klädbutik

Om Trunks & Boxers

Skrivet av företaget

Trunks & Boxers
Trunks & Boxers

Trunks and Boxers specialized in the latest designer label underwear, trunks, briefs and boxers. An ever-growing catalog of clothing and accessories and we’re constantly looking to bring you the latest looks.
We pride ourselves on our dedicated UK based customer service team, on top of that we offer fast delivery on all Mainland UK orders as well as hassle-free returns.

Our Brands



Shop by type


  Shop Boxers     Shop Boxers Briefs  
  Briefs     Shop Normal Rise Trunks  
  Shop Low Rise Trunks     SALE  
  • Delivery all over UK
  • Same Day Dispatch, Tracked 48
  • Wide Range of Trending Collection
  • We care and will be happy to help you

Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

461 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(461)

33 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Comfort where you need it

Purchased many pairs of Saax mens boxer shorts from Trunks and Boxers as was very pleased with the excellent selection and price range,
In all it has been a pleasure to do business with Trunks & Boxers, thank you for the excellent service and communication

1 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great products, quick and reliable deliveries

I managed to find lots of good variety and stock of Calvin Klein underwear that I was having a hard time finding in stock anywhere else.

I've made several orders with them now and the customer service has been excellent with friendly and helpful staff and super quick and reliable delivery via Royal Mail.

I'd definitely recommend them and will use them again in the future.

3 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good experience

Very prompt dispatch, excellent socks and very good value. I was nearly put off by the advised time of delivery which was at least 5 days ahead but they were listed as in stock, so I ordered them - in the afternoon.
Good communication - they were dispatched that evening and unexpectedly arrived next day!

5 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product and speedy service

The socks were what I had been searching for for a while.
They look and feel good. Quality is excellent and they are just as they appeared and were described on the web site.
Have added the website to my bookmarks for next time as I will definitely shop here again

21 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

For all non-UK buyers: unexpected additional charges

For all non-UK buyers:
What Trunks & Boxers do not tell you, is an additional customs charge , besides shipping costs
These totaled more ( ca €50) then the costs of the trunks themselves.
Shameful, never buy anything here anymore !

2 mars 2026
Omdöme utan inbjudan
Logotyp för Trunks & Boxers

Svar från Trunks & Boxers

Hi PW van der Liden,

We’re genuinely sorry that you were disappointed with the additional charges requested by your local customs authority.

For clarity to our international customers, we would like to confirm that there are no hidden costs on our website.

In our International Delivery – Orders Outside the UK section, we clearly state:

We do not charge VAT, import duties, or customs fees at checkout. These charges are set by your country’s customs authority and must be paid by the customer upon arrival.
Any taxes, duties, or handling fees requested by local customs are the responsibility of the recipient.

As a UK-based retailer, all orders are dispatched from the United Kingdom. Since the UK is outside the EU customs union, some countries apply import VAT and/or duties on arrival. These charges are determined solely by the destination country and are not collected or controlled by us.

The shipping fee paid at checkout covers postage and handling only. It does not include foreign government import taxes, which vary by country.

We understand that unexpected customs charges can be frustrating. However, this is standard procedure when ordering internationally from outside your own country.

We remain committed to transparency and are always happy to assist customers with any questions before ordering.

Kind regards,
Customer Services
Trunks & Boxers

Betygsatt 5 av 5 stjärnor

Good service

Good service, managed to respond quickly and correct an order before shipping when I accidentally ordered the wrong size. Thanks.

2 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Company Breaching Consumer Rights Act 2015

Awful company. Refused to accept responsibility for courier ‘delivering’ item to a a bin used for my daughters dirty nappies. I have no contract with the courier only Trunks and Boxers.

Item also differed from images on website and there was a flaw in the waistband on one of the pairs. Item rejected as does not conform to standards set out in Consumer Rights Act 2015. Made item available for collection. Company initially advised they don’t offer a collection service, but after reminding them of their legal obligations under the Consumer Rights Act 2015, they arranged a collection for a time that I specifically said wasn’t suitable as I woundnt be at home.

Company are insisting that I incur costs to return an item that is faulty and not as described, and unwilling to cover these consequential losses in doing so. This is a breech of the Consumer Rights Act 2015. Currently taking advice on how to proceed.

Update: using the pre paid label will require me to drive to a post office/parcel shop and incur costs in doing so. Royal Mail only offer collections at a certain time of the day. I cannot guarantee I will be at home at this time making this option unsuitable and inconvenient. Both of these breech the Consumer Rights Act 2015.

16 februari 2026
Omdöme utan inbjudan
Logotyp för Trunks & Boxers

Svar från Trunks & Boxers

We’re sorry to hear you were unhappy with your experience.

Your order was dispatched promptly, and when you raised concerns, we worked to provide a straightforward and flexible solution, including:

• A prepaid tracked return label at no cost
• A free home collection, which can be arranged at a time that suits you via Royal Mail
• An extended return window of three months to allow maximum flexibility

Once the item is returned, we can review them and provide a refund.

Our aim is always to make the returns process as simple and convenient as possible while ensuring we can assess any reported issues fairly.

Kind regards,
Trunks and Boxers Customer Services

Betygsatt 5 av 5 stjärnor

Incorrect items

Order a couple of packs of 2 different styles, however one of the packs was incorrect. I emailed them about it and and within minutes received an email back apologising with an attached prepaid label to return them. The day the items were delivered back to them i received an email thanking me for their return and the correct items were shipped out to me the same day.
Its not about if companies make a mistake, its how they rectify them that matters.

9 februari 2026
Omdöme utan inbjudan

Detta är Trustpilot

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