Very disappointing experience with Trikko. I followed their return instructions, but UPS has been unable to deliver the parcel because the drop-off point is closed. Trikko hasn’t replied to my emails... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Love the clothes, from the basics, to the collaborations, to the community only drops. The clothing is great quality, it's very comfortable. Been a customer for over a year and a half now. Pro... Se mer
La qualité ne déçoit jamais, toujours des coupes agréables, des matières confortables et qui tiennent dans le temps, et c'est vraiment une marque différente des autres, plus axée sur la communauté. S... Se mer
big upppp my favourite clothing brand!! love everything about it, the quality is unmatched, the fittings also! it's so hard as a short queen to find small joggers that fit right and don't look silly s... Se mer
Företagsinformation
Skrivet av företaget
Founded in 2018 and started from a small bedroom with no handouts - a streetwear brand for those who are willing to go the extra mile, to do the impossible, to follow their passion, to change the game.
Kontaktuppgifter
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 30 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
High quality and fast delivery
The skimask is very good quality and it came quickly. It has a very good fit not too tight and not too loose. Keeps your head warm in cold conditions

Svar från Trikko.
I’ve been a customer of Trikko for a…
I’ve been a customer of Trikko for a long time, and the support and delivery have always been amazing.
I don’t even know where to start, but one of the best things about this brand is how they prioritize their customers, even with so many orders.
I bought the Trikko Basic, and I can honestly say it’s the best basic out there. Be careful when you buy your first one—you might get addicted to collecting all the new colors. I can’t get enough of them

Svar från Trikko.
J'ai eu un petit problème de livraison…
J'ai eu un petit problème de livraison à cause de UPS, et franchement je suis venu leur demander de l'aide par mail, leurs reponses sont fluides et claires, et ils on une relation client très pro, je recommande.

Svar från Trikko.
Great Products, But Terrible customer service and Delivery Experience
I placed two orders in November and one in December, and unfortunately, I still haven’t received any of them. The customer service response has been less than helpful, simply telling me to “wait,” but it’s been three months already. And it seems I’m not the only one waiting this long. I originally ordered these clothes for the cold weather, and now it seems like I’ll only get them when it’s starting to warm up if I get them at this point.
While the brand has a really cool concept, and the clothes seem great, the long wait has made the experience frustrating. At this point, I’m not sure it’s worth the wait, l have been asking for a refund but I just get ignored making me feel I’m in the wrong and bothering them by asking for the clothes that have been waiting for three months. By my experience I definitely do not recommend to buy from them.
Loyal customer review
I have been a loyal customer for almost 2 years now, and they improved massively on every aspect. Last order I received my package in 3 days, unfortunately they shipped the wrong hoodie. But when I mailed them about it, almost immediately they send me a return label and said that they will ship the correct one asap. The brand to customer relation is insane, for example they know a lot of people that order very often by name and that says a lot. In addition to that, the quality is immaculate and very durable (if you don’t do anything crazy with it) so I would 1000% recommend Trikko to anyone

Svar från Trikko.
Amazing quality
Amazing quality, ordered 3 hoodies from them, received them 4 days after. Crazy quality, crazy delivery. Amazing experience.

Svar från Trikko.
Bought a tracksuit
Bought a tracksuit. Hoodie was fine but pants had tearing in them and were at least 2 sizes smaller than XL. They barely reached my ankles. Answered few emails pretending to care and then ghosted. They try to pretend to be as friendly as possible with their ”brother” and ”bro” messages but are greedy dogs.

Svar från Trikko.
The people who voted 1 star i dont…
The people who voted 1 star i dont think they are okay, Trikko is one of the leading streetwear brands in europe. Ive accessed a couple of their drops and i have brought some clothes. everythings perfect. dont listen to the bad reeviews.

Svar från Trikko.
Awfull
Awfull, Ordered a tracksuit from them at 14 of November spend 195€ with shipping cost and they still did NOT ship the package. Never answer, Im trying to contact them via discord and they deleting my messages this is a joke. Also they are assuming in discord that they shipped allo 14-15th November orders. Mine is still Confirmed not even shipped. Never ordering again from them and at this point i don’t even know if they are legit or scammers.
Disappointed.

Svar från Trikko.
Worst Experience Ever – Do NOT Recommend!
I’m beyond frustrated with this company. I placed my order back in October, and to this day, I have NOT received anything. What’s worse is their complete lack of professionalism in handling customer inquiries. No replies to my emails. No replies on Instagram. No replies even on their private Discord.
I will be traveling soon, and the delay in shipping has made things extremely inconvenient for me. If the package arrives while I’m away, it will be entirely their fault for not honoring the shipping timeframe they promised.
This is by far the longest, most disappointing delivery experience I’ve ever had. I regret trusting this brand and ordering from them (I’m based in Turkey, for reference).
If you value your time, money, and sanity, I strongly suggest avoiding this company at all costs.
P.S.: I will only consider removing this review if I finally receive my order, but at this point, I have no confidence in this brand whatsoever.
Horrible Service
Horrible Service and Communication.
Ordered half of October, quite a big order too. Never gotten anything, UPS says it got "lost" and Trikko does not reply to anything, not on email nor via their socials. I would NOT! recommend ordering from Trikko as you will just not know for sure you will ever receive your package, and them not even caring about their customers.
Worst contacting service I've ever had to rely on.
I ordered a mystery box
I ordered a mystery box. It says delivered but havent received anything.
Schickes Marketing aber nicht viel dahinter
Shirt was nicht verfügbar war trotzdem verkauft. Sehe trotz kurzen Mail Wechsels seit ca 3 Monaten weder Geld noch Produkt.
Mala experiencia
Creo que ya publiqué otra reseña sobre Trikko, pero aún así aquí estoy recalcando lo malo que es el soporte al cliente y los tiempos de envío. Hice un pedido de 135€ en agosto de 2023 y en diciembre aún no me habían mandado ni siquiera un código de seguimiento. Intenté contactarles mediante Instagram y correo electrónico, simplemente esquivaban la pregunta. Intenté contactarles mediante su servidor de Discord, me expulsaron permanentemente diciendo que "me contactarían al día siguiente para arreglar los problemas", pero nunca lo hicieron. Tuve que reembolsar mi pedido mediante PayPal, que antes de permitirte hacerlo contacta con el vendedor para que de explicaciones. La gente de Trikko ni siquiera se molestó en contestar y pude conseguir mi dinero de vuelta. Pero un punto que les doy es que la ropa que había comprado en ocasiones anteriores era de muy buena calidad, por eso doy dos estrellas en vez de directamente una.
Alla fine tutto bene
Ho avuto qualche problema con la consegna del mio pacco da Trikko, ma devo dire che alla fine mi hanno sorpresa. Anche se c’è voluto un po’ di tempo, il brand mi ha rispedito la felpa gratuitamente e finalmente ho ricevuto quello che avevo ordinato.
Grazie per la pazienza e per aver risolto tutto! 🙏🏻
10/10 clothes and service
Great quality clothes, and amazing customer service.
Accidently gave incorrect delivery address, and was redirected with no issues and no extra costs
Would definitely recommend
I ordered a T-shirt and It came three…
I ordered a T-shirt and It came three months after. Lettering on the bag of of the shirt was starting to come off so they told me to send it back and then they would cover the cost and send me a new one. Do you haven’t reply to my emails Ever since I sent the T-shirt back and now I have paid for Porto and T-shirt without The final product. I’m really disappointed because I thought the fit of the T-shirt was really nice. But the customer support was a joke
Sorted me out, thanks!
Trikko helped me get my order back when I missed the delivery and pick up slot, and it got sent back to them!
Easy to deal with and smooth delivery I could track :)
Really grateful cause I love the fits, they're high quality and fit perfectly, highly recommend!
Love Trikko
Trikko is a dope brand, i have ordered here 2 times and both times it went great. Good customer service & the products are from excellent quality. Really like the designs & will def order again in the future.
#GAMECHANGERS
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