Very disappointing experience with Trikko. I followed their return instructions, but UPS has been unable to deliver the parcel because the drop-off point is closed. Trikko hasn’t replied to my emails... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Love the clothes, from the basics, to the collaborations, to the community only drops. The clothing is great quality, it's very comfortable. Been a customer for over a year and a half now. Pro... Se mer
La qualité ne déçoit jamais, toujours des coupes agréables, des matières confortables et qui tiennent dans le temps, et c'est vraiment une marque différente des autres, plus axée sur la communauté. S... Se mer
big upppp my favourite clothing brand!! love everything about it, the quality is unmatched, the fittings also! it's so hard as a short queen to find small joggers that fit right and don't look silly s... Se mer
Företagsinformation
Skrivet av företaget
Founded in 2018 and started from a small bedroom with no handouts - a streetwear brand for those who are willing to go the extra mile, to do the impossible, to follow their passion, to change the game.
Kontaktuppgifter
3,8
Bra
215 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 30 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Overwhelming
Quality's great, designs are timeless. Brand's identity is remarkable and unmistakable.
Only thing "bad" is a pair of pants I ordered fit me a lil tighter than it should, but I took it as a challenge to get fitter and stronger because that's the mindset.
25 juli 2025
Worth the price
I bought the moroccan jersey, the quality is amazing, very well made.
I wanted the old dark green, but i hope they release a new design next time.
25 juli 2025
5 estrellas
5 estrellas. Me encanta. El precio va unido con la calidad. Aparte, que saquen límites de prendas hace que sean más únicas. Lo comparo con los tatuajes; una vez tienes uno te vuelves adicto. Necesito cada prenda que saca TRIKKO. Espero poder comprar la nueva de Marbella.
25 juli 2025
Commande arrive à temps
Commande arrive à temps, produit originaux et de qualité. Marque avec une histoire et un thème. Première commande et pas la dernière 👍
30 juli 2025
Omdöme utan inbjudan
The best quality is ON fire you get…
The best quality is ON fire you get what you Order!!!!!!!
30 juli 2025
Omdöme utan inbjudan
The shipping took over a month to come…
The shipping took over a month to come sick..
30 juni 2025
Omdöme utan inbjudan
Svar från Trikko.
Why lying? It would be much easier for both parties if you handle your responsabilities as a customer too.
Lets go into this step by step for anyone reading to understand:
1. You ordered a jersey on 14th July. Today is 28th. Two weeks (10 working days), is not "over a month" . Please stop me if im wrong.
2. In the shipping policies and in your confirmation email, its clearly stated, that for this specific drop, all orders would be shipped in the last week of July. Therefore, you order was shipped this morning at 10:35 am, when you received your tracking.
So, you just didnt care about reading any shipping policy, or any email we sent you, and just jumped on trustpilot to say whatever you thought about in that moment.
Far from fair Tony, and if this is gonna be the usual and how you value Trikko, please, never buy again from us.
Have a great day!
Quality clothing, Customer service needs work
**Edit**
I have since heard from Trikko (4 weeks later) and have had to pay a further £10 for a returns lable, (which I'm not happy about but it's better than beimg sown £65 with no joggers). I was on holiday when they finally got in touch so haven't sent the item back as yet.
I was told that I would get a free gift for my son in the exchange parcel if I change the star rating - which is what i have done.
If there is a free gift, I'll come back on here to edit my review further.
I ordered a pair of joggers for my son for his birthday in a medium. They are way too big. He assured me that Trikko have a good returns policy so I emailed the relevant email address to request a return. After a couple of days, no reply, I emailed again. After a couple more days, I had an email asking for a review, so here it is.
Clothes are good quality, but the after care is non existent. I'm now down £65 and my son is down a birthday present.
I'll be happy to change this star rating if someone gets in touch with me asap.
**Edit update ** 3 months after returning the item and having to pay £10 for a returns lable, I still have not recieved my exchange.
After many emails sent, it seems the only way to get this companies attention is by leaving a bad review/star rating.
9 juli 2025
Still waiting for my order that was put in over a month ago!
I have emailed countless amounts of times and have a one response in that time. I ordered on the 20th of June and I even chose express shipping.
I don’t understand why I’m being straight up ignored, I’d like a refund as I’m no longer interested.
Don’t advertise if you can’t fulfil orders, simple.
26 juli 2025
Omdöme utan inbjudan
10/10
10/10 - Service - Changed my shipping to Paris while travelling - Quality Trackies, comfort, fit, shading - Game changing service 🙌🏽
13 juli 2025
Omdöme utan inbjudan
They are the brand! TRIKKO is a lifestyle!
They are the brand. Quality branding everything on point. May allah bless them tho!
1 juli 2025
Good quality clothes
Good quality clothes, and excellent customer service.
23 juni 2025
Omdöme utan inbjudan
Delivery may be slow, but worth it
Delivery may take ages, but apparently, my order was returned to the sender. But, support quickly helped me with the problem and arranged Ups priority delivery. Quality is seriously good, Hoodie is soft asf.
If delivery time is not a problem, def worth it.
28 maj 2025
Would recommend 100%
Ordered all the Trikko basic pieces for almost a year now.
Crazy quality, comfort, and shape.
Would recommend 100%.
22 juni 2025
Omdöme utan inbjudan
10/10 Brand
Clothes 10/10, high quality and fit well. Not too pricey and replies on social media. Allahumma barik an amazing brand 🔥
20 juni 2025
Omdöme utan inbjudan
Shipping times
Curious on how long “UPS shipping” means as my order is a matter of urgency, got a holiday coming up on Tuesday and I ordered Thursday morning?
Best wishes, Keanu
20 juni 2025
Omdöme utan inbjudan
Unreal
Top 3 hoodies Ive ever owned. The feeling of the hoodie is excellent. The ribbons are nice and tight and fit is really good. You get what you pay for (maybe a little more)
28 maj 2025
The best brand in the game
The best brand in the game, best quality, best customer service, best fit. Amazing stuff
18 januari 2025
Omdöme utan inbjudan
Falta de personal en una empresa
Hice un pedido en Trikko el 29 de noviembre y adquirí un pack especial Black Friday Mystery Box de 2 camisetas que me entusiasmaba enormemente. Lamentablemente, han pasado varios meses y no he recibido ninguna actualización sobre el estado del envío ni un número de seguimiento.
He intentado contactar con su servicio de atención al cliente demasiadas veces, pero no he recibido solución alguna. Esta total falta de comunicación es extremadamente frustrante y demuestra una grave falta de profesionalismo.
Para una marca que intenta posicionarse entre los mejores de la industria de la moda, este tipo de servicio es inaceptable. Una marca profesional y en crecimiento debería, como mínimo, ofrecer confirmaciones de pedido, detalles de envío y un servicio de atención al cliente eficiente.
En este punto, me arrepiento sinceramente de mi compra y no recomendaría Trikko a nadie hasta que mejoren significativamente su servicio de atención al cliente y su comunicación.
He tenido una paciencia más que razonable, pero no hay justificación para tanto tiempo de espera ni para el silencio constante por parte de la empresa.
Me siento estafado y no recomiendo a nadie comprar en esta página, hasta que se dignen a ofrecer una atención y servicio al cliente de calidad o por lo menos dar una respuesta con soluciones a un problema técnico o logístico específico.
Deberían permanecer atentos a las demandas y necesidades de los clientes y ofrecer respuestas útiles de forma ágil.
28 november 2024
Omdöme utan inbjudan
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