First - The tire service and rotation side of the business was as advertised. However, the billing after your subscription (auto month-to-month) was deceptive and when I tried to cancel I got cricket... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service is super convenient, but lately I have had some bad service My tire techs came out and plugged my tires twice in the shoulder of the tire instead of replacing and I ended up having to r... Se mer
Företaget har svarat
I just had a payment come out my account but I’m not able to log in at all. Called 1877 number no one answered and says to text the 1877 number. No response no resolution to how I can get into my... Se mer
Företaget har svarat
Awesome experience from start to finish! Totally seamless process, worry and stress free. I wasn’t even at home the tech took care of everything, respected my property and my neighbors. Completed the... Se mer
Företagsinformation
Skrivet av företaget
Treads is an AI-powered car management subscription designed to make car ownership more enjoyable by eliminating the hassle of car maintenance while making the roads safer for everyone. Treads has you covered for tires, alignments, oil changes, wiper blades, and even auto insurance.
Kontaktuppgifter
2,3
Dålig
319 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
When trying to schedule the app kept…
When trying to schedule the app kept giving me a error message wouldnt let me schedule a rotation appointment. Then when i finally scheduled the truck that came out over torqued the lug nuts so i had to go to discount tire and replace them. 67.00 out of pocket. I would not recommend treads to any one. Had a flat arround christmas could not get any one to come and fix again had to go to discount tire. They take my money every month but hard to help me when i need them
18 juli 2023
Svar från Treads
Hi Dennis, sorry to hear that you experienced a scheduling issue with the app, but it looks like we were able to help get your service scheduled and completed.
We deeply regret to hear of the over-torqued lug nuts on your vehicle during the rotation appointment. If you ever experience something like this in the future please contact us to let us know so we have the opportunity to fix any issues.
We appreciate your feedback as it helps us identify areas for improvement. We will take your comments seriously and use them as valuable insights to enhance our service and customer support. Our team will be reviewing the entire process to identify and rectify any shortcomings.
Quick responses
11 juli 2023
I would have given 5stars but the…
I would have given 5stars but the beginning of the process was not good and had to reach out a few times before I could get started
10 juli 2023
Don’t do it
They give you all of these options for tires then once you subscribe turn around and tell you that they have about 4 of the 10 brands available as an option. It’s very deceptive marketing to advertise these options so that one subscribes to then turn around and limit the options available and offer me a more expensive plan in order to have the options that were advertised under the subscription terms I chose.
11 juli 2023
Svar från Treads
Hi Douglas, we are sorry to hear that you were not able to get the first tire brand of your choice. Tire inventory and availability can fluctuate and unfortunately, we can't always guarantee a specific brand and model of a tire will be available. We do utilize real-time inventory availability when using the Treads app to offer you the widest selection of choices possible. Although you did not subscribe to Treads, hopefully, we will be able to serve you as a customer in the future.
My wires were showing and my other…
My wires were showing and my other tires were horrible. The soonest was 5 days later. I sent a message and was able to come within 36 hours. They were very quick and my car drives amazing now.
30 juni 2023
Came to my home and it was done fast!
Came to my home and it was done fast!! I’m recommending this place to everyone. Thank you so much. You guys are awesome!
23 juni 2023
Omdöme utan inbjudan
Easy and Fast!
Super easy, quick responses and quick turn around. I would highly recommend this service/app to everyone!!
15 juni 2023
You take the service to us
31 maj 2023
This App is Beyond Amazing
This app is beyond amazing. The customer service is prompt and always ready to put the customers needs first. I'd strongly recommend this to everyone. I've had a great experience with this company.
10 juni 2023
New service
Treads made my life so much easier they got my new tires installed fast and easy they came to my house when they where scheduled got it done while i was at work. My wife said that they guy got it done as soon as he got their with the new set of tires he was helpful explaining to her what was going to get done. Overall we where happy with the service thanks treads for this wonderful company.
17 maj 2023
Omdöme utan inbjudan
Great service
6 juni 2023
Definitely worth the money
The customer service experience is amazing, I have nothing bad to say. The signup process is easy. I definitely recommend treads to all my friends and family any chance. I love how I do not have to wait hours at a tire shop with my daughter just to get 4 tires. The company that comes to my house are very professional and friendly and handle my vehicle with care. Thank you treads
7 juni 2023
Omdöme utan inbjudan
The work was fast and simple.
7 juni 2023
Omdöme utan inbjudan
Great customer service
Great customer service! I love the fact that we recieved quality tires & that we were able to make an appointment for them to come to us for install rather than sitting at a tire shop for hours. When it was time for tire rotation, it was just as easy. Fast, convenient and they come to you! Friendly reminders to check air pressure and if we ever have questions , customer service responds quickly! We’ve had our tires since August 10, 2022. Haven’t had any issues with them whatsoever!
10 augusti 2022
Omdöme utan inbjudan
We had an amazing service!! Thank you Treads!!
We had an amazing service. Thank you for adding oil changes to your service offerings. It was the best oil change we’ve ever receive.
24 maj 2023
Everything was great!
Installer was great! Very nice guy, called before coming, arrive on time and did a great job!! Tires are working great, no issues. Glad I signed up!
24 maj 2023
My technician
15 maj 2023
Before it was easier to get my tires…
Before it was easier to get my tires fixed and changed out. Now you guys ask all these questions.
If the tire is damage you will see
9 maj 2023
Svar från Treads
Hi Aureliano,
Thank you for sharing your feedback.
Our primary goal is to ensure your safety and satisfaction. The recent improvement in our process, which includes asking specific questions and requiring pictures of your tires, is designed to serve this purpose. By getting a clearer picture of the condition of your tires beforehand, we can more accurately determine if a repair is possible or if a replacement is necessary.
This not only saves you time by avoiding unnecessary service appointments but also ensures we can provide the best service possible by having the right solution ready - be it a repair or a new tire.
We sincerely apologize if this new process has caused any inconvenience, and we value your feedback as we continue to refine our services. Your safety and satisfaction remain our top priority.
Thank you for your understanding and continued support.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.