I booked a package holiday with EasyJet however my flights didn’t go through properly although payment on my credit card went through. Nick Davies at Travel solutions sorted everything out for us pr... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
3rd year in a row booking an EasyJet holiday with this company. All I can say is the staff are absolutely outstanding. A customer service department that actually delivers customer service. Called the... Se mer
Booked our holiday with Victoria. We had accessibility needs. Victoria was very knowledgeable went above and beyond to help us. Excellent customer service. Very polite, considerate and friendly. Very... Se mer
Absolutely fantastic service. Daniel couldn't do enough for us. We were doing a last minute booking (3days before) and the easyjet website wasn't accepting my payment. Daniel was extremely helpful an... Se mer
Företagsinformation
Skrivet av företaget
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I recently booked a holiday for my son…
I recently booked a holiday for my son and myself through the EasyJet website, but unfortunately I ran into several issues during the booking process. When it came to seat allocation, the website would only allow me to select one seat for myself, and for some reason it had my 9-year-old son listed as an infant, despite me entering his correct age.
After clearing my cookies and cache and trying multiple times without success, I decided to call as I didn’t want to lose the hotel booking or the great price I had found. I was then directed to one of EasyJet’s partners, Travel Solutions Network, where I was greeted warmly by Adam.
From the very beginning, Adam was incredibly professional, patient, and helpful. He quickly understood the issues I had been facing and assisted me in securing the exact flights, hotel, and seat allocations I had originally selected on the website. What impressed me even more was that he managed to include breakfast in the package at an even lower cost than the original booking without breakfast — a huge win in my eyes!
The entire process was made simple and stress-free thanks to Adam’s outstanding customer service. He went above and beyond to make sure everything was sorted perfectly, and it genuinely felt like he cared about getting the best outcome for us.
I can’t recommend Adam and Travel Solutions Network enough. The service I received was exceptional from start to finish. Adam is a real credit to the company, and because of his help, I’ll definitely feel confident using them again in the future.
100% recommended!
Adam was very helpful when booking our…
Adam was very helpful when booking our holiday to tenerife. We couldnt get the right flight time on easyjet holidays website so we called and Adam sorted it all out and found us a flight time we wanted. Thank you Adam.
HOLIDAY BOOKING
ADAM made the booking process simple and the fact that he can be easily contacted should the need arise is a real benefit.
I would happily recommend to family and friends
Valerie was a great help
Valerie was a great help, stopped me from making a big mistake with the flights.
Adam was very professional and was…
Adam was very professional and was extremely helpful and patient whist completing our booking
We were very pleased to secure our booking
Adam was my agent
Adam was my agent. Extremely helpful as the Easyjet app kept crashing, and was diverted to travel solutions network, who completed the booking and confirmation. Very professional, plus providing a mobile contact for any queries.
Holiday
Valerie was great today helping me find the perfect holiday for my family. Thank you.
Adam was very professional had all the…
Adam was very professional had all the answers and helped us through the booking. He's a very chatty and happy gent. Well-done Adam and thanks for your patience
Booked a group holiday today with a…
Booked a group holiday today with a very helpful lady Valerie Burton . Was efficient and very helpful and quick with the booking.
After leaving a message to ring me back she did within a short period which I like .
Adam was amazing
Adam was amazing. Helped me to book my package holiday and arranged to contact the hotel to check availability of an adapted room or a room near to the lift.
He was polite and explained everything clearly.
superb
really friendly, really quick to help
helped us book a holiday that kept glitching through easyjet's site
found us a better flight for the same price
Valerie Burton was fantastic she is an…
Valerie Burton was fantastic she is an angel, sorted all issues that I had.
Thank You VALERIE
Amazing help from Valerie from start to…
Amazing help from Valerie from start to finish. We couldn’t book the hotel we initially wanted but she helped find us something even better. Thank you Valerie for all of your help.
Understood my situation
Understood my situation, very helpful, friendly and professional. Thank you.
I spoke to Nick who was fabulous
I spoke to Nick who was lovely. He was extremely helpful,patient and so kind. Without his help I never would have managed. What an asset to your company. Because of him I would highly recommend using you to book any travel and holiday.
Many thanks to Nick!
Adam was most helpful and made the…
Adam was most helpful and made the booking process for a party of 8 very easy.
It was a pleasure speaking to him.
Madrid 27
This was the second occaision that Valerie has helped us book an Easyjet holiday and once again her help was excellent. Very friendly and knowledgable. Thank you very much for all your help.
Adam was extremely helpful
Adam was extremely helpful. Booking a Family Holiday and was very patient and knowledgeable. Didn't feel rushed. At one point we got cut off and even though this was at the end of the booking and the deposit payment paid he phone back immediately to make sure everything had been covered. Would deffinately recommend.
Helpful and knowledgable
Adam was a really great sales agent. Had a lot of time for questions from me and made the process very easy.
Many thanks!
I booked my holiday with Adam
I booked my holiday with Adam. I just wanted to take a moment to say how much I appreciate your help. You made the entire booking process smooth, stress-free, and even enjoyable. Your attention to detail, patience, and ability to find the best options really stood out. It’s clear you genuinely care about your clients having a great experience. Thank you for going above and beyond—I’ll definitely be recommending you to others!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








