We arranged our flights to Australia through Travlock as they were the most competitive price and we wanted the reassurance of speaking to a person; Chris was great. The original flights were via Du... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I spoke with a gentleman named Kevin smith, he made the process extremely easy, was patient and ensured I had the best deal available. Due to ongoing issues around flying over the middle east, Kev... Se mer
I had a great experience booking my trip through this agency. Nick was especially helpful professional, responsive, and genuinely cared about finding the best options for me. Everything went smoothly... Se mer
Chris was extremely helpful and went out of his way to make sure or booking went smoothly. Highly recommended thank you again
Företagsinformation
Skrivet av företaget
Your journey starts long before takeoff. It starts with who you book with. At Travlock.com, we build relationships, not just reservations. From once-in-a-lifetime honeymoons to your nan’s yearly visit to Oz, we’re the voice you can trust when it matters most. That’s why our customers don’t just book once—they book for life. Anyone can sell you a flight. We sell certainty. With Travlock.com, you’re not gambling on a cheap deal—you’re backed by a team who knows how to handle the unexpected. While others leave you on hold, we’re already sorting your Plan B. That’s not just service—it’s strategy.
Flights Worldwide | Business Class | Cruises | Multi-City Specialists
Book Now, Pay Later | Proudly British | TTA & ATOL Protected
Established in 2017, we are a trusted UK travel company specialising in flights to any destination worldwide. Our top-selling routes include Australia and New Zealand, USA, Africa and beyond, with exceptional value on long-haul travel.
We are multi-city experts, from Dubai and Maldives combinations to Dubai and Phuket, Orlando and NYC, and complex round-the-world itineraries.
Secure your trip with our interest-free Book Now, Pay Later payment plans, starting with a low deposit.
We are also specialists in Business Class travel to the USA, Australia and New Zealand, the Caribbean, Africa, Japan, Singapore, Thailand and wider Asia.
Looking to cruise? We work with leading cruise lines including Cunard, Norwegian, Celebrity, Ambassador and Fred Olsen Cruise Line.
For escorted and guided journeys, we arrange expertly planned tours across Sri Lanka, India, Japan, Vietnam and more.
Rated Excellent on Trustpilot with 5 star reviews, we offer 100 percent financial protection. All qualifying bookings are protected under TTA Trust Account protection and ATOL.
Travel with confidence. Travel with a trusted UK specialist.
Kontaktuppgifter
128 City Road, EC1V 2NX, London, Storbritannien
- 0203 884 1444
- sales@travlock.co.uk
- travlock.com
4,8
Utmärkt
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolutely disgusting AVIOD LIKE THE…
Absolutely disgusting AVIOD LIKE THE PLAGUE.
First they are very pushy
Second they con you out of money
Third VERY rude
They think that everyone is just going to give in and give 5 star reviews or give more money
They are scam artists so like I said AVOID
I’m replying to the message for customer service I’m not going to put my personal details on her but if you would like to message me I can show you everything that has happened
14 april 2026
Omdöme utan inbjudan
Svar från Travlock.com & Universal Flights™
Hi,
We’re really sorry to read your feedback and are concerned by the experience you’ve described. This is not the standard of service we aim to provide.
However, we’re currently unable to identify your case from the information shared in this review. Without any booking details, we’re unfortunately unable to recognize or verify you as a genuine customer in our system.
To help us investigate this thoroughly and resolve any issues, we kindly request you to share more information such as your booking reference, date of purchase, and details of your interaction with our team.
Please be assured that we take all feedback seriously and are fully committed to providing you with the best possible solution once we’re able to locate your booking.
We look forward to hearing from you so we can assist further.
To message you we will need your name, phone number, email address or booking reference.
You can email us at bookings@universalflights.co.uk
Kind regards,
Customer care team
Chris was extremely helpful and went…
Chris was extremely helpful and went out of his way to make sure or booking went smoothly. Highly recommended thank you again
17 april 2026
Omdöme utan inbjudan
Smooth Booking Thanks to Nick
I had a great experience booking my trip through this agency. Nick was especially helpful professional, responsive, and genuinely cared about finding the best options for me. Everything went smoothly from start to finish. Highly recommend!
22 mars 2026
Omdöme utan inbjudan
We arranged our flights to Australia…
We arranged our flights to Australia through Travlock as they were the most competitive price and we wanted the reassurance of speaking to a person; Chris was great.
The original flights were via Dubai but with all the conflict in the Middle East we had to change our flights. Chris was understanding, patient and positive. New flights have been arranged at 3 weeks notice, amazing.
Thank you so much. First class customer service.
10 april 2026
Omdöme utan inbjudan
Kevin smith was amazing my experience…
Kevin smith was amazing my experience with him was fantastic he made this process very easy me thank you
2 april 2026
Omdöme utan inbjudan
Stress free booking
Stress free booking, with easy communication from Kevin Smithand the team, extremely helpful. Would recommend to anyone
1 april 2026
Omdöme utan inbjudan
Australia flights
Australia flights - Kevin smith was super helpful, he looked at all options for me for my flights, really helpful in making the best selection given the challenging travel restrictions. Excellent customer service so far, no complaints at all.
1 april 2026
Omdöme utan inbjudan
Professional service with great customer care..
I spoke with a gentleman named Kevin smith, he made the process extremely easy, was patient and ensured I had the best deal available.
Due to ongoing issues around flying over the middle east, Kevin Smith was able to find safe and cheap alternatives and has helped tremendously in helping me emigrant to Australia. Thanks Kevin!
1 april 2026
Omdöme utan inbjudan
Helpful service from Kevin smith
23 mars 2026
Omdöme utan inbjudan
Travel to Australia
Myself and Wife are travelling to see daughter who is shortly undergoing surgery.We had a flight booked but this was cancelled at short duty due to trouble in the Middle East.I was struggling to get a replacement flight.I contacted Travlock and spoke to Nigel.He did a wonderful job getting us fixed up with a replacement flight in very difficult circumstances. There is no doubt that Nigel went the 'extra mile' for us in getting us on a new flight taking into account that we did not want to take a flight which would take us anywhere near the ongoing Middle east troubled.
Well done Travlock and in particular Nigel who done a great job for us.Thanks again, Nigel
12 mars 2026
Omdöme utan inbjudan
I just wanted to take the time to say…
I just wanted to take the time to say thank you, without the help from Eric my planned trip to Australia may not have happened, when travel chaos hit and the airlines were cancelling flights my original bookings were cancelled, luckily I found Unniversal Travel and Eric, he managed to sort new flights for both the outgoing and return flights, a lot of work I'm sure. Great company and I am keeping the number for future use.
10 mars 2026
Omdöme utan inbjudan
Great service
Great service. Eric was helpful. he responded to all my questions.The booking process was quick, simple and very clear.
I would definitely recommend them and use their services again in the future.
Thanks Trustpilot.
2 februari 2026
Omdöme utan inbjudan
Excellent service quick response to…
Excellent service quick response to queries.
Will definitely use again.
Peter
2 mars 2026
Omdöme utan inbjudan
Very helpful
Very helpful, my contact was Eric, he as very patient and happy to Taylor travel plans to suit me. We have yet to travel but l am sure there will be no problems or issues 🤞
I would recommend Travlock to assist you with your travel plans 😀
10 februari 2026
Omdöme utan inbjudan
I booked my flight with Travlock.com &…
I booked my flight with Travlock.com & Universal Flights and I had a great experience. The booking process was quick, simple, and very clear. I received my confirmation promptly and all the details were accurate. The prices were competitive and the customer service was helpful and responsive whenever I had questions. I would definitely recommend them and use their service again in the future.
28 februari 2026
Matt…and Eric
I had received my initial enqires by what's app message with a few hours,as originally I had initiated contact via whats app.
Then I made contact as suggested and my queries were answered reassuring me.
I had the option of a selection of flights, times and dates that were suitable for me.
Clear communication throughout detailed in emails and message. Matt talked back all the details,giving me time to make my own notes. A very pleasant experience as this is the first time I have used travlock. I have also been reassured that I can make contact at anytime I should need to. The written information is easy for for me to understand.
An extremely positive service in booking my flight.
10 februari 2026
Kevin was such help
Kevin was such a great help,never having booked just a long haul flight before he put me at ease and guided myself through the process without making me feel inadequate
5 februari 2026
Highly recommend this company
Highly recommend this company. Have used them several times. Especially Chris B who once again has been extremely helpful. Thanks Chris 😊
23 februari 2026
Omdöme utan inbjudan
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