Hayley at the Northlands branch gave me exceptional customer service when I needed currency for a recent trip. I had tried 4 other companies/stores prior to ringing Travel Money NZ, and none of them c... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
An opportunity to express my thanks to the young man (who resides in Te Puke)...unfortunately I did not ask his name. He was so helpful and went beyond the call of duty to produce three "NEW" Yen no... Se mer
The best part is having a range of currency which banks certainly do not carry. However for the main currencies, the exchange rate is not so wonderful. And legally you cannot advertise that you price... Se mer
A very pleasant experience as a new customer although I cannot remember being told what the rate was even though it was held for 2 days and turned out to be higher than the bank rate. I will request... Se mer
Företagsinformation
Informationen kommer från olika externa källor
At Travel Money NZ, we’re all about helping you make the most of your travel money. Whether you’re travelling for business or leisure, sending funds to a loved one on the other side of the world, looking for affordable travel insurance or shopping around for a reliable travel money card, we aim to take the hassle out of organising all your travel money needs.
Kontaktuppgifter
124 Vincent Street, 1010, Auckland, Nya Zeeland
- feedback@travelmoney.co.nz
- travelmoney.co.nz
4,5
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful and informative
2 mars 2020
Omdöme utan inbjudan
Rita was very knowledgeable about…
Rita was very knowledgeable about currency all over the world. Very friendly I would recommend this company for great rates and fast customer service and Rita is an asset to this company with her excellent customer service and friendly vibe. Thank you Rita so nice meeting you!
Jay
1 mars 2020
Omdöme utan inbjudan
Can’t reset password
Hi there, Great that I can access my money easily but I have forgotten my password to check balance and despite filling in personal details and trying two email addresses to reset password, cash passport have not replied via email regarding temporary password and process to continue reset. Please advise. Thanks Sue
29 februari 2020
Omdöme utan inbjudan
Svar från Travel Money NZ
Hey Sue,
We're disappointed you've had difficulty in resetting your password! Just make sure you're using this link https://www.cashpassport.co.nz/forgot-password/
If you're still having trouble, please call Mastercard on 0800 444 691 and they'll be able to assist you over the phone.
Thanks,
Ziah
Fabulous service.
28 februari 2020
Omdöme utan inbjudan
It was lovely to visit New Zealand.
It was lovely to visit New Zealand.
You offered a great service.With a very competent staff member who was very helpful .
27 februari 2020
Omdöme utan inbjudan
AAAAA+++++
Young guy first thought he couldnt help me but he called his manager on the phone and then sorted it! I had been to 5 other exchange places none of them could help me! AAAAA+++++
26 februari 2020
Omdöme utan inbjudan
Very happy with the person and service
26 februari 2020
Omdöme utan inbjudan
What a great experience!
What a great experience! Having just been told we couldn't get British money from our own bank we came here, no hassle, stress free & immediate! Definitely a fan!
26 februari 2020
Omdöme utan inbjudan
It was fast and very friendly great job…
It was fast and very friendly great job young girl was very efficient
25 februari 2020
Omdöme utan inbjudan
Great... If you don't travel far from home
While billed as a foreign transaction card, it's only useful across a limited range of currencies in mostly Western countries. If you're travelling to any areas outside of this catchment the card charges significantly more than a regular bank card for transaction fees.
25 februari 2020
Omdöme utan inbjudan
Svar från Travel Money NZ
Hey JM,
We appreciate you taking the time to provide valuable feedback. Our Cash Passport can be loaded with 9 foreign currencies including Japanese yen, the Hong Kong dollar, the Singapore dollar and the United Arab Emirates dirham. None of your personal information is stored on the card, unlike a credit card which is connected to your financial institution. This provides extra security in the event your card is lost or stolen. We can also assess your eligibility for emergency cash overseas.
Thanks,
Ziah
Polite and nice staff from Auckland to…
Polite and nice staff from Auckland to Queenstown .
I had a VIP rate also some candy.
Made me a good day.
Thank you a lots!!
25 februari 2020
Omdöme utan inbjudan
This is a great service
This is a great service. Very efficient lady with a great smile. Customer service was tops.
25 februari 2020
Omdöme utan inbjudan
Quick and efficient service
Quick and efficient service, pleasant helpful staff.
25 februari 2020
Omdöme utan inbjudan
Wonderful service always especially…
Wonderful service always especially Manners Mall, Wellington
They makes exchange so easy with excellent rates
Don’t use any other now
25 februari 2020
Omdöme utan inbjudan
Good fast friendly service
24 februari 2020
Omdöme utan inbjudan
very happy with the service provided
24 februari 2020
Omdöme utan inbjudan
Very nice and very helpful lady.
24 februari 2020
Omdöme utan inbjudan
The best rate and most excellent…
The best rate and most excellent customer service!
24 februari 2020
Omdöme utan inbjudan
Fantastic service
Fantastic service.
The assistant that was on at the North West branch on the 24th of February in the morning was very helpful & knowledgeable. Definitely going back.
24 februari 2020
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.