Always easy to deal with. Had one hiccup on this order that I placed in advance though. I received notification that it was ready to collect. But at the kiosk, despite the system clearly saying if w... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I loved the NZ Post lady's manner and thoroughness. For the choices of ID we struck a problem. On my email list of suitable ID was included Gold Card, (with asterisk), but it was not included on the... Se mer
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I had fantastic service from Vikram, the manager at Sylvia Park, Auckland. My currency was delivered on time but when I got caught up and missed my pickup time, Vikram called to let me know the curr... Se mer
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First time using Travelex card. Could not have been easier. Accepted everywhere we went (Australia). So easy to top-up using mob each day. No need to carry cash with you.
Företagsinformation
Skrivet av företaget
Trusted for over 40 years by millions of savvy travellers. Exchange foreign currency online or in-store, get the award-winning Travelex Money Card, and much more.
Leading the World in Foreign Exchange
Skrivet av företaget
- Trusted by millions every year!
- Whether you’re a last-minute shopper at the airport or a planner searching for the best deal online, we provide the best service, most convenient access, and award-winning solutions for foreign currency in any way you prefer.
Kontaktuppgifter
Level 14, 19 Victoria Street, Auckland, 1010, Auckland, Nya Zeeland
- 0800666391
- retailcscaust.nz@travelex.com
- travelex.co.nz
4,5
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Your security is so good I had trouble…
Your security is so good I had trouble topping up my account. Moreover, the banks security is very tight too...using SIM card makes for a trying time to receive verification codes..maybe Travellers should be made aware of that fact. Otherwise, the card is easy to use and reliable.
13 augusti 2026
Svar från Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
My funds were available well before due…
My funds were available well before due date and staff friendly and very knowledgeable
13 augusti 2026
Svar från Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Great service,good help from Anesh on…
Great service,good help from Anesh on the 0800 number.
13 augusti 2026
Svar från Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Found it hard to get an up to date…
Found it hard to get an up to date balance from the app on my phone.
Seemed to take a long time to give a balance showing and using the card
15 augusti 2026
Svar från Travelex NZ
Thanks for your feedback. We’re glad to hear some of your experience went well, but we’re sorry it wasn’t perfect. We’re always working to improve, so we appreciate you bringing the issues to our attention. Safe travels! Kind regards, Online Support Team.
Great online service but collection was…
Great online service but collection was abrupt and less than polite
13 augusti 2026
Svar från Travelex NZ
We understand how frustrating this is and want to do everything we can to help you, and make sure it doesn’t happen again. Please email our team at RetailCSCAust.NZ@travelex.com, so we can find out more. Safe travels! Kind regards, Online Support Team.
Efficient service
Efficient service. Exchange rate/cost was not too excessive. The money was available several days before the time I was initially told.
My only real criticism was the inability to select the bills I wanted online. I needed small denomination bills for tipping, purchases in markets etc in Africa so getting almost only USD100 and USD50 bills was a pain. The branch at which I collected it could help only by swapping 100 for 50s, nothing smaller.
13 augusti 2026
Svar från Travelex NZ
Hi, thank you for taking the time to provide your feedback, it is appreciated. Unfortunately, we cannot specify denominations for orders. If you are collecting the order from a Travelex bureau, you can email: tmonz@travelex.com before collection to make a request for specified denominations. However, please be aware this is within the stores discretion and may not be possible depending on stock availability. We look forward to welcoming you back to www.travelex.co.nz/. Kind regards, Online Support Team.
Svar från Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Great communication ready for pick on…
Great communication ready for pick on date given
11 augusti 2026
Svar från Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Easy to order and easy to collect
Easy to order and easy to collect. The lady at Tauranga Travelex is very professional and great to deal with
12 augusti 2026
Svar från Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
I found Travelex to be quick and…
I found Travelex to be quick and efficient with my request. Communication was great!
No problem at all.
11 augusti 2026
Svar från Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Svar från Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
4/5 starts as my collection point was…
4/5 starts as my collection point was still 50min to a 1hr drive away from my home town
besides that everything else was flawless
11 augusti 2026
Svar från Travelex NZ
Hi, thank you so much for your feedback! We’re so pleased to know you had a positive experience with us. If there’s anything we can do to make your next visit a 5-star one, please let us know. Wishing you smooth travels ahead. Kind regards, Online Support Team.
The service was good
11 augusti 2026
Svar från Travelex NZ
Hi, thank you so much for your feedback! We’re so pleased to know you had a positive experience with us. If there’s anything we can do to make your next visit a 5-star one, please let us know. Wishing you smooth travels ahead. Kind regards, Online Support Team.
Svar från Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Easy to use and collect
10 augusti 2026
Svar från Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Svar från Travelex NZ
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
Quick
Quick, easy to order, good website. Got me my money quicker than I asked for. I know the website clearly says you cannot choose your denominations. However, I ordered over 3000 usd and had 90 percent of this paid in 100 dollar bills which made travelling in a cash predominant country where it is difficult to get change very inconvenient.
7 augusti 2026
Svar från Travelex NZ
Hi, thank you for taking the time to provide your feedback, it is appreciated. Unfortunately, we cannot specify denominations for orders. If you are collecting the order from a Travelex bureau, you can email: tmonz@travelex.com before collection to make a request for specified denominations. However, please be aware this is within the stores discretion and may not be possible depending on stock availability. We look forward to welcoming you back to www.travelex.co.nz/. Kind regards, Online Support Team.
Signing up was very quick and easy
Signing up was very quick and easy. Using the card was also convenient and excepted everywhere.
8 augusti 2026
Svar från Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Svar från Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Friendly and easy to work with.
7 augusti 2026
Svar från Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.