Always easy to deal with. Had one hiccup on this order that I placed in advance though. I received notification that it was ready to collect. But at the kiosk, despite the system clearly saying if w... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had fantastic service from Vikram, the manager at Sylvia Park, Auckland. My currency was delivered on time but when I got caught up and missed my pickup time, Vikram called to let me know the curr... Se mer
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Purchase international currency online, trustworthy, reliable, simple, secure, select collection shop and date required. Make pick up simple, follow the instructions on your confirmation email... Se mer
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This service is very good. It's easy to order online and the gentleman who mans the counter in Hamilton is pleasant and efficient. I have given 4 stars instead of 5 simply because it's inconvenient to... Se mer
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Företagsinformation
Skrivet av företaget
Trusted for over 40 years by millions of savvy travellers. Exchange foreign currency online or in-store, get the award-winning Travelex Money Card, and much more.
Leading the World in Foreign Exchange
Skrivet av företaget
- Trusted by millions every year!
- Whether you’re a last-minute shopper at the airport or a planner searching for the best deal online, we provide the best service, most convenient access, and award-winning solutions for foreign currency in any way you prefer.
Kontaktuppgifter
Level 14, 19 Victoria Street, Auckland, 1010, Auckland, Nya Zeeland
- 0800666391
- retailcscaust.nz@travelex.com
- travelex.co.nz
4,5
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast and easy to use worked well for us…
Fast and easy to use worked well for us will us again
21 augusti 2026
Svar från Travelex NZ
Hi, thank you so much for your feedback! We’re so pleased to know you had a positive experience with us. If there’s anything we can do to make your next visit a 5-star one, please let us know. Wishing you smooth travels ahead. Kind regards, Online Support Team.
Very helpful and friendly staff.
19 augusti 2026
Svar från Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
Friendly staff.
21 augusti 2026
Svar från Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Excellent service and communication
20 augusti 2026
Svar från Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
I was impressed at how helpful she was
I was impressed at how helpful she was. Not in a hurry, genuinely interested & involved in our conversations.
19 augusti 2026
Svar från Travelex NZ
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
All good when I transfer funds from the…
All good when I transfer funds from the visa, but takes about 3 days to come through when transferring from ordinary bank account
17 augusti 2026
Svar från Travelex NZ
Hello, and thank you for the 4-star review! We’re thrilled to have been a part of your journey and hope to keep improving so we can earn that final star next time. Safe and happy adventures ahead. Kind regards, Online Support Team.
Svar från Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Ordering online with Travelex was…
Ordering online with Travelex was FAIRLY easy given that I'm not computer or tech savvy. What did confuse me was an email to say my purchase was ready for me to pick up (five days early) but not before the date stipulated previously, which was in five days time. Anyway, the staff member I dealt with (five days later) was a lovely, friendly and professional lady. I recommend their services.
10 augusti 2026
Svar från Travelex NZ
Hello! We really appreciate your thoughtful 4-star feedback. It’s great to know we’re on the right track. We’re always striving to make every experience a 5-star one. Thank you for your support, and we can’t wait to assist you again. Travel well! Kind regards, Online Support Team.
Great to be able to exchange money
Great to be able to exchange money, but couldn't do online order for travel money card for pick up at local store just cash
18 augusti 2026
Svar från Travelex NZ
Hi there. Thanks a lot for the great 4-star review. We’re happy to hear we helped make your travel money experience easy and efficient. We’ll keep working to make your next visit a perfect one. See you next time and happy travels. Kind regards, Online Support Team.
Svar från Travelex NZ
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
Svar från Travelex NZ
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
I store consultant was very helpful
18 augusti 2026
Svar från Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Svar från Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team
Very helpful and friendly staff
17 augusti 2026
Svar från Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team
The travelex web page was relatively…
The travelex web page was relatively good to use for ordering my cash but the follow up email had me a little confused as it said my currency was available to collect but then it also said they would send a follow-up email to say when it was ready to collect so I was a little unsure whether I was waiting for a follow up email or not however I did get the follow up email when it was ready for collection. The only other thing I would say was it would’ve been good to be able to maybe have an option to order what my Currency amounts were as I had two large notes and a few small notes but would’ve preferred slightly less large notes of value as I only ordered a small amount altogether anyway just a thought I had when I collected my money.
16 augusti 2026
Svar från Travelex NZ
Thanks for your feedback. We’re glad to hear some of your experience went well, but we’re sorry it wasn’t perfect. We’re always working to improve, so we appreciate you bringing the issues to our attention. Safe travels! Kind regards, Online Support Team.
Quick and easy way to order
Quick and easy way to order. Convenient pick up locations.
16 augusti 2026
Svar från Travelex NZ
i there, your 5-star review took us to our happy place (no passport required). We’re so pleased we could take care of your travel money needs and provide a first-class experience. Have an amazing journey and see you next time. Kind regards, Online Support Team.
Great communication
Great communication, easy transaction process. Staff were friendly and helpful. Would recommend this service.
16 augusti 2026
Svar från Travelex NZ
i there, your 5-star review took us to our happy place (no passport required). We’re so pleased we could take care of your travel money needs and provide a first-class experience. Have an amazing journey and see you next time. Kind regards, Online Support Team.
Polite and efficient service
13 augusti 2026
Svar från Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Your security is so good I had trouble…
Your security is so good I had trouble topping up my account. Moreover, the banks security is very tight too...using SIM card makes for a trying time to receive verification codes..maybe Travellers should be made aware of that fact. Otherwise, the card is easy to use and reliable.
13 augusti 2026
Svar från Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
My funds were available well before due…
My funds were available well before due date and staff friendly and very knowledgeable
13 augusti 2026
Svar från Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.