I'll keep this review simple. My wife and I own a holiday home where the letting agent has recently been taken over by Travel Chapter. Having now dealt with Travel Chapter's 'systems and rules... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I'll keep this review simple. My wife and I own a holiday home where the letting agent has recently been taken over by Travel Chapter. Having now dealt with Travel Chapter's 'systems and rules... Se mer
Företaget har svarat
I have a cottage that is well advertised. The company account manager has some useful suggestions of how to increase bookings. When there is a problem ie damage to part of the property they are rather... Se mer
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Our accounts manager, Tracy Marriott is very good. We don’t need to contact her often but when we do Tracy is very prompt and helpful with replies. Tracy keeps us updated on the performance of the c... Se mer
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My house in Herne Bay, Kent has been available for holiday rentals for many years now and I have worked with several agencies. I must say that the Travel Chapter method of allocating a specific memb... Se mer
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The Travel Chapter is proud to have built a reputation as one of the UK’s leading holiday letting companies with a network of brands that offer quality self-catering accommodation across England, Scotland and Wales and even parts of Europe.
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Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We’ve just listed our 2 (unusual) holiday properties with Travel Chapter to give us the benefit of a company with lots of ‘reach’. Sarah, our new business manager, was very friendly, informative and easy to deal with. She has facilitated a smooth sign up process, and our account manager Liz will take over from here. We have high hopes for lots of bookings, but it’s early days so we will have to see. So far, so good.

Svar från Travel Chapter
Recently signed up with Holidaycottages after previously using another company.
Instantly found the support and communication with our first contact Sarah, so much better.
Help easy to access when needed, nothing too much trouble.
Looking forward to working with them long term.

Svar från Travel Chapter
Fantastic Company to deal with. Always helpful, Friendly and at the end of the phone if you need help.
Excellent that we have an account manager who visits once a year.
Holiday letting how it should be!!!
So impressed we are moving all 4 of our cottages to Holidaycottages.co.uk

Svar från Travel Chapter
Travel Chapter failed to honour their agreement to add my property to Airbnb which was agreed in person at the first face to face meeting with their agent. Also prices agreed were not honoured and despite many calls , conversations and actions nothing was done to rectify. Eventually due to loss of income I cancelled the contrast they had breached.
They have issued a county court summons which will be now defended with a counter claim. Passed claim to a back street debt collection company in London who attempted to pressurise me into to paying substantial amount of money.
They have lots of other satellite companies to avoid bad travel chapter reviews , like holiday cottages co.uk and several other as travel chapter reviews speak for themselves with quite large amount of negative reviews in trust pilot. Please be careful when booking anything with travel chapter or holiday cottages or their list of other companies.

Svar från Travel Chapter
Our Account manager Tracy is always very helpful. She shows a genuine interest in wanting to work with us to deliver the best possible experience for all our guests. To this end she shares great ideas, small and large, for improving what we offer.

Svar från Travel Chapter
Knowledgeable and engaging. Positive attitude. Good insights into the business and progressive ideas.
Have been letting out our lodge in Davidstow with Travel Chapter for 16 years. They are always a pleasure to deal with and very efficient. Our property manager Anna is always very helpful.

Svar från Travel Chapter
Fishermans View was just what we needed. Clean, tidy, excellent location with all the amenities close or nearby. We had been before but had had to come back early. This time everything was perfect and we look forward to going again. We left something behind in the cottage and the host went above and beyond to help us recover it.
We chose a beautiful 1 bedroom barn conversion in a lovely quiet area of Cornwall and were lucky enough to have good weather all week. The cottage was exactly as described on the site. We have chosen holidaycottages for several years now and have never been disappointed. Sometimes the prices have been a bit high, but so are other sites.
Right from the start of our booking the company were great. Answered my questions and queries quickly. Booking and payment all went through smoothly
We stayed in Nutwood Cottage in Grange over Sands. Lovely quirky little place with everything supplied you could possibly need. Had a wonderful week and would definitely recommend.
Because of the noise within the cottage it spoilt our stay and nowhere on the reviews have we seen anything about noise from the hot water system nearly all day.

Svar från Travel Chapter
Lovely cottage in a lovely village. Very well equipped. However we are 70 years old and need comfort after recent operations. The description mentioned a garden, lovely, so had visions of sitting in garden read a book. Garden furniture very uncomfortable. King size bedroom was not equipped with a king-size bed. In fact the bed did not let me put my feet over the edge as not long enough and rear board stopped me dangle them over the back of bed as I would normally do. For the rest it was great.
While it’s good to search and find properties to suit your needs the prices can be eye watering. I know location is key but the cost of properties near the sea are very expensive but we’re not talking five star here. We would holiday more often for a reduction of just a few hundred pounds per week. I think greed is doing the company out of more business.

Svar från Travel Chapter
Secluded attractive character cottage
Good quality beds and bedding
Needs attention to detail - extra thought for cleaning
Beautiful cottage in tranquil countryside, everything was perfect and our host was brilliant!
A lovely welcome from Debbie and Darren and a great lodge. It was equipped with everything you need for a holiday. A covered hot tub and separate games room stand out and this is a secure and safe location with only two lodges. Great for chilling!
We really enjoyed our stay at the cottage. It was even nicer that it looked on the website. It was really close to Corfe Castle and many other must see sites. It was lovely to relax in the conservatory in the evening watching the sun set and the deer and hares in the fields at the back. Plus a steam railway at the end of the drive
Very easy to use, holiday cottage was as described. We had a nice time. Nothing negative to say. Would use company again.
Went on your holidaycottages.co.uk website to book a weekend for 2 adults and 2 kids in the Lake District. We were looking for a very basic cottage in a less touristy area (not Windermere, Ambleside etc), out of school holiday season. I could not believe the prices you are charging for a 2 night break!! A complete and utter joke; way more than your average family can afford. I don’t know how you get any guests at all.

Svar från Travel Chapter
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