traintickets.com Omdömen 

165
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I must write this review to tell you how thankful I am for all of the help your support agent Michael has given me with booking my seat reservations for all of tge places I will be visiting. There is... Se mer

Betygsatt 5 av 5 stjärnor

I have used them quite a bit as I find the site easy to use and the tickets a very good price. Also,when a cancelled service led to a refund,it was dealt with very efficiently. Overall very pleased!

Betygsatt 5 av 5 stjärnor

The website was really easy to use and I was able to save money on my trip. Unfortunately I was unable to make the trip due to personal reasons, I emailed them via the address found on their website,... Se mer

Betygsatt 5 av 5 stjärnor

Having had a medical situation & not able to travel on the date I booked split tickets. Morgan went above and beyond her customer service to be empathetic, kind & informative. Helping & guiding myself... Se mer

Företagsinformation

  1. Tågbiljettbyrå

Skrivet av företaget

Search for Split Tickets to get the Cheapest Fares (save up to 90%). 70% of our customers find a cheaper split ticket, saving £25 on average. No card or booking fees


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

165 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(165)

11 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Travel

Easy to read the website very quick delivering the tickets and the information was spot on

9 maj 2023
Betygsatt 5 av 5 stjärnor

great price,Fantastic service

I dont normally leave reviews, but was so happy with the service from traintickets.com I felt I had to!
I mistakenly entered an old email address I dont have access to, and so obviously didn't get the tickets. I contacted traintickets at there support email, and Neil from the team resent my confirmation to the correct address within the hour!
Saved more than £45 on my journey, and a problem (of my own making!) fixed quickly. Superb.

8 maj 2023
Betygsatt 5 av 5 stjärnor

Easy to use website

Easy to use website, e-ticket came through instantly. No trouble with the train or the ticket master, I just showed my email ticket (just make sure your phone is charged or print it off). Cheaper than the other websites and I had allocated seat numbers on both leg of my journey (I didn't ask for that and it was free!)

8 maj 2023
Betygsatt 5 av 5 stjärnor

Massive savings made

I make regular trips from Scotland for the football in Liverpool, and have saved a small fortune over the last few seasons!
A couple of recent bookings have been affected by the rail strikes, but I’ve had quick & easy refunds both times.
Highly recommended.

10 februari 2023
Betygsatt 3 av 5 stjärnor

3 stars not 5

We were very pleased that this was the cheapest site for tickets. However we tried numerous times to book seats and it just didn't work hence why we have awarded 3 stars and not 5

8 maj 2023
Betygsatt 5 av 5 stjärnor

Cheaper than Trainline

I first found traintickets.com via Martin Lewis' Money Saving Expert back in 2021. He said the site was consistently cheaper than Trainline which it is like 90% of the time in my experience. They have the same mobile e-tickets and no fees (just the split-saving one, which is only 10% of the saving and well worth it for the huge savings produced). Bravo. Happy user!

3 april 2023
Betygsatt 1 av 5 stjärnor

Poor information from train companies NOT THE TICKET SELLER

I am editing my original review as it was the train company who gave me wrong information, traintickets.com have been amazing with their assistance in this matter, a matter that has caused me a great deal of distress and anxiety, however traintickets.com who I have used many times in the past without issue have been amazing in providing me assistance and support with this issue.

I would always recommend using train tickets.com as a way to purchase fairly priced tickets online

8 maj 2023
Logotyp för traintickets.com

Svar från traintickets.com

Hi Mr McGregor,
Thank you for your feedback, and sorry to hear of the delay to your journey.
I have emailed you to ask for some more detail, but from what I can see you have been given incorrect information by the station staff.
It looks as though it was the last leg of your journey which was delayed, by which stage you would have been using the last ticket in your split. Your existing ticket was valid on any train after 8.30am on the day of travel (see National Rail Enquiries for full restriction detail here: https://www.nationalrail.co.uk/W5). The fact it was purchased as part of a split ticket has no affect on that.
You may be entitled to compensation from the train company responsible for the delayed service (in this case, GWR). Please contact us on support@traintickets.com and we will help in any way we can.
Kind regards,
Morgan @ traintickets.com

Betygsatt 3 av 5 stjärnor

I have to go back to putting in all my…

I have to go back to putting in all my details for every ticket I book, is there a way of saving my trip details for my bookings?

7 maj 2023
Logotyp för traintickets.com

Svar från traintickets.com

Hi there,
Thank you for your review, and the very valuable feedback.
We have reduced the details we require you to enter as much as possible, but do understand customer accounts are the ideal solution.
We are currently working on accounts to provide exactly what you are looking for - we'll keep you posted!
Kind regards,
Morgan @ traintickets.com

Betygsatt 5 av 5 stjärnor

Frequent Traveller

As a frequent traveller to Edinburgh I usually have a few train sites on the go to search for the best price to match up with best time. However, I always come back to traintickets.com. I like the split ticket option they offer especially if I am departing from one station and returning to another. Prompt email delivery and tickets can be downloaded with ease.

5 april 2023
Logotyp för traintickets.com

Svar från traintickets.com

Thank you for the wonderful review, Karen & for choosing traintickets.com.
Kind regards,
Morgan

Betygsatt 5 av 5 stjärnor

I know a lot about train tickets

I know a lot about train tickets. What I really like about traintickets.com is how it displays the results, clearly showing the items selected, why these are good value and only charging commission based on the savings made. Yes, I know they get 5% on all tickets sold, but so do all the others. It's just their openness that very much appeals to me.

1 maj 2023
Logotyp för traintickets.com

Svar från traintickets.com

Thank you so much for the kind words, John - we are thrilled you have chosen traintickets.com.
It was a very deliberate choice to be open & honest about how we earn as a third party retailer of tickets, and are very happy to hear it's appreciated.
Kind regards,
Morgan @ traintickets.com

Betygsatt 1 av 5 stjärnor

Arranging the ticket wich could not get…

Arranging the ticket wich could not get you to the destination!!

7 maj 2023
Logotyp för traintickets.com

Svar från traintickets.com

Hi there, thank you for your feedback. I've just checked your booking, which was for split tickets. Using the 3 tickets together should certainly have got you to your destination. Please send us an email at support@traintickets.com with some more details, and we will help in any way we can.
Kind regards,
Morgan @ traintickets.com

Betygsatt 1 av 5 stjärnor

Had to book and pay twice

I booked the tickets a first time and never received them on email so i had to book them again at a higher cost

8 maj 2023
Logotyp för traintickets.com

Svar från traintickets.com

Hi Jurina,
Thank you for your feedback, and sorry to hear of the problem with your first booking.
I've just checked our system, and can only find one booking and one payment under your email address. The confirmation email was delivered successfully.
Please email us at support@traintickets.com with some more information on the first booking you didn't receive, and we can hopefully resolve any issue for you.
Kind regards,
Morgan @ traintickets.com

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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