I must write this review to tell you how thankful I am for all of the help your support agent Michael has given me with booking my seat reservations for all of tge places I will be visiting. There is... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have used them quite a bit as I find the site easy to use and the tickets a very good price. Also,when a cancelled service led to a refund,it was dealt with very efficiently. Overall very pleased!
The website was really easy to use and I was able to save money on my trip. Unfortunately I was unable to make the trip due to personal reasons, I emailed them via the address found on their website,... Se mer
Having had a medical situation & not able to travel on the date I booked split tickets. Morgan went above and beyond her customer service to be empathetic, kind & informative. Helping & guiding myself... Se mer
Företagsinformation
Skrivet av företaget
Search for Split Tickets to get the Cheapest Fares (save up to 90%). 70% of our customers find a cheaper split ticket, saving £25 on average. No card or booking fees
Kontaktuppgifter
Storbritannien
- support@traintickets.com
- traintickets.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
07985157760No phone to contact
Dear AlasdairKnow you said you have re-sent the booking confirmation now to my email I check my inbox and my spam cane I can found my ticket yet. Please could you call to 07985157760. To help me to locate my ticket thanks you in advance for your help
Kindest Regards

Svar från traintickets.com
Best site for cheap train tickets
I was trying to find the cheapest train tickets online was going for Trainline, then I found this website which was way cheaper. It sounded to good to be true but yeah I got the ticket straight after the payment and the percentage they take isn't big as Trainline and other service. Plus they have a good and well designed website and user interface. The tickets are usually sent through email though
I wish to cancel my last report as it is resolved - NOT scammed!!
Here is my revision after Morgan emailed me and resolved the problem which was partly miscommunication and partly me panicking, thinking I had been scammed.
‘ Hi Morgan. Thank you so much for your service. I take back all I have said and apologise unreservedly. It's sad times that we are living in that scammers have made it impossible for us to trust anyone now. I will try to take off my damning comments off Trustpilot. I will also put on a recommendation about your good communication and willing service. I will continue to do service with you. You have been very patient. Thank you very much for keeping your cool with me’.
It looks like I have been scammed by trainticket.com
It looks like I have been scammed by traintickets.com.
I bought my tickets last night and still no confirmation email. I cannot sign in now and the so-called ticket is not recognised by my iPhone scanner. My money was taken immediately. I am going to report them and contact my fraud department at the bank now.
Easy to use, great customer service
The website is very user-friendly and makes it simple to buy tickets, making it clear how much you are saving. When I wanted to exchange my ticket for another they were very helpful and responded to my request very quickly.
Glasgow to Rugby direct
Have travelled Glasgow to Rugby. Had to change seat for part of journey but was almost next to first one. No train changes. Massive price savings so hopefully journey back in a few days will be the same Excellent service and would recommend
Excellent customer service
Website is very user-friendly, fares compare favourably with other split ticket sites. Customer service was excellent when I requested a refund after a strike prevented me from travelling: response to my request was prompt, procedure was straightforward and payment was made quickly.
Fantastic service
Fantastic - i'd booked 11 tickets and due to split ticketing made a decent saving. Then a train strike was announced on my date of travel. Traintickets.com were amazing, responding promptly via email. The refund process was swift despite the fact I had already had the tickets printed, I just had to write 'void' on each ticket and send a photo via email. The refund was in my account a few days later. Very happy and won't hesitate to use again. Thanks you
Very upset with my train ticket
Very upset with my train ticket
The train I have booked was fused with another one and I have my places confiscated by another two person and me and my son had to moved from one to another seat
And notice I have broken my wrist this week

Svar från traintickets.com
Confusing description and not a user-friendly itinerary
The itinerary sent by email was so vague and undescriptive for someone like me who is a tourist. The rail journey and destinations were marked with the same color as the tube journey to Marylebone. Londoners would know that rail starts from Marylebone, but those of us visiting need more detailed guidance.
The physical ticket itself was quite confusing. It had "London Underground Zone 1" as my departure place, but I was told only Marylebone is the departure point for rail journeys from London.
Woking trip
Got good service and price for train journeys with split tickets and using my husbands disabled rail card
Ive been a regular using of train in…
Ive been a regular using of train in last two weeks on 23th of May i
Got a ticket from TrainTickets.com
And they charged me two times i contacted them two
Times now not heard any thing from them yet.

Svar från traintickets.com
Issue with email
Usually it’s all good, but last time I used your website the tickets didn’t get emailed to me until 12 hours later, which meant I had to book another ticket for my journey when I got to the station, because I didn’t have the emailed tickets to show.

Svar från traintickets.com
Selected the cheapest tickets
Selected the best tickets for me at the time I needed to travel.
everything has worked flawlessly
Easy,efficient & great pricing.
cheaper than single ticket but took the…
cheaper than single ticket but took the leg work out of it for me
A good experience all round
A good experience all round, unfortunately Thameslink wasn't running, so we had to pay for underground tickets to get to Kings Cross, that was frustrating.
Simple and easy to use
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