Angel was very helpful in explaining my retirement options and timescales. Angel was also very patient with my questions and explained in non-technical terms to help my understanding. I didn't feel... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was worried about calling as I struggle to understand and retain pension information. Raj at TPTwas extremely calm and very. very patient. He was really helpful and obviously knows his stuff.
Företaget har svarat
Jim Primmer was brilliant today! He patiently supported me through my questions and stayed with me until everything was set up. This included some problems and delays - Jim had a progressional sense o... Se mer
Företaget har svarat
Phone call answered promptly but the telephone menu options (press 1 for...) did not have an option that was very relevant as I wanted advice on how to find certain information on the company's online... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at September 2025) and 490,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
Kontaktuppgifter
Aire Park, 5th Floor, 3 South Brook St, LS10 1FT, Leeds, Storbritannien
- 0113 234 5500
- enquiries@tpt.co.uk
- tpt.co.uk
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Impressive customer service
I was very impressed with the customer service provided by Jyoti. She was very calm, clear and patient. Together we identified some personal information which needed amending. Jyoti talked me through setting up access to the TPT portal and how to edit and update.
I am very grateful for her help and guidance.
17 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Penny, and thank you for your positive review. We're pleased that Jyoti was able to help.
Made easy communication
Made easy communication, very pleasant on phone, actually felt relief as I was dreading the phone call
16 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Nick, and thank you for your positive review.
The call handler was pleasant and…
The call handler was pleasant and helpful and took steps to resolve the issue.
17 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Karen, and thank you for your positive review.
Svar från TPT Retirement Solutions
Good afternoon, Modou, and thank you for your positive review.
Jyoti was very helpful
Jyoti was very helpful, friendly and knowledgeable. Answered all my questions and provided useful information. Thank you.
17 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Stephen, and thank you for your positive review. We're pleased that Jyoti was able to help.
Good customer service
Raj was easy and understood that I was struggling. Kind.
16 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, and thank you for your positive review. We're pleased that Raj was able to help.
Andrew
Andrew made things so easy to understand, I suffer with a few learning isusses so get overwhelmed esaliy.
I recomend Andrew to speak to highly professional, brilliant hospitality.
16 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Sharon, and thank you for your positive review. We're pleased that Andrew was able to help.
So friendly and helpful
I didn’t know how pensions work or if I still had one until I rang and spoke to Paula. She explained that I have got one and how much had been paid in by myself and my employer. Paula was so friendly and patient. She didn’t make me feel daft at all. She was really approachable.
16 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, and thank you for your positive review. We're pleased that Paula was able to help.
Tom was very helpful and knowledgeable
Tom was very helpful, knowledgeable and answered all the questions that he could. He offered me some useful websites to explore further information that might be useful for me.
16 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Victoria, and thank you for your positive review. We're pleased that Tom was able to help.
A very kind gentlemen called Jim was…
A very kind gentlemen called Jim was amazingly patient with me as I’m not great online. I would rate him if there was 11/10 that what he deserves. Many Thanks Jim
16 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Kay, and thank you for your positive review. We're pleased that Jim was able to help.
Thank you Raj for your time and help…
Thank you Raj, Saif and Rethika for your time and help with my account. Staffs are polite, helpful brilliant team.
16 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Cristy, and thank you for your positive review. We're pleased that the team were helpful.
Good customer service
I would like to express my sincere appreciation for the excellent service I received. She was extremely helpful and remained calm and professional, even when things were challenging. She ensured that everything was resolved efficiently, and I felt well supported throughout the process. I am very satisfied with the service I received and truly appreciate her dedication and assistance.
6 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Sandra, and thank you for your positive review. We're pleased that you received the help you required.
I contacted Andrew today a great…
I contacted Andrew today a great experience with TPT really helpful and knowledgeable great experience
16 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, and thank you for your positive review. We're pleased that Andrew was able to help.
Helpful member of staff
What a helpful member of staff. They instantly sorted out my issue and didn't make me feel silly.
Thank you for your help.
15 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
We're pleased that the team member you spoke with was helpful, Heather.
Not a long queue / Great service.
Not a long queue. Spoke to a very friendly helpful lady who sorted it all out Is TPT helpline the best in the uk?
15 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Many thanks for the feedback, Neil.
Svar från TPT Retirement Solutions
Many thanks for the feedback, Alan.
Ritika was very good and polite…
Ritika was very good and polite assisted me with all my questions very quickly and helpful thank you
14 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, David, and thank you for your positive review. We're pleased that Ritika was able to help.
Svar från TPT Retirement Solutions
Many thanks for the review, Emmanuel.
good support
for a start , getting through to a person without having to wait 20 mins was great. then the staff member who came on was very helpful
15 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Many thanks for the positive feedback.
I am pleased and appreciates the…
I am pleased and appreciates the patience of Jodie who helped me through my application for my pension. She is very supportive as she explained clearly.
15 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, and thank you for your positive review. We're pleased that Jodie was able to help.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.