Angel was very helpful in explaining my retirement options and timescales. Angel was also very patient with my questions and explained in non-technical terms to help my understanding. I didn't feel... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was worried about calling as I struggle to understand and retain pension information. Raj at TPTwas extremely calm and very. very patient. He was really helpful and obviously knows his stuff.
Företaget har svarat
Jim Primmer was brilliant today! He patiently supported me through my questions and stayed with me until everything was set up. This included some problems and delays - Jim had a progressional sense o... Se mer
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Phone call answered promptly but the telephone menu options (press 1 for...) did not have an option that was very relevant as I wanted advice on how to find certain information on the company's online... Se mer
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Företagsinformation
Skrivet av företaget
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at September 2025) and 490,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
Kontaktuppgifter
Aire Park, 5th Floor, 3 South Brook St, LS10 1FT, Leeds, Storbritannien
- 0113 234 5500
- enquiries@tpt.co.uk
- tpt.co.uk
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everyone I spoke to on the phone were…
Everyone I spoke to on the phone were helpful
22 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Fatimah, and thank you for your positive feedback.
Cheerful
A friendly , happy , voice on the end of the line . Sabrina was so helpful. I was very grateful .
21 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Caroline, and thank you for your positive feedback. We're pleased that Sabrina was able to help.
I left a chat message and had a human…
I left a chat message and had a human respond very quickly. Under 10 minutes. Thank you Lennart Debrah.
21 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Rue, and thank you for your positive feedback. We're pleased that the team were helpful.
Dealt with quickly and competently
Dealt with quickly and competently
21 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Vincent, and thank you for your positive feedback.
Human contact!
Didn't need to wait too long. Once connected, I spoke to a human being pretty quickly. Jodi was able to answer all my questions and helped me move things on to the next stage.
21 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Bob, and thank you for your positive feedback.
The staff I interacted and spoke with…
The staff I interacted and spoke with was pleasant, patient, professional and very supportive.
I interacted many times in July.
20 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Lucy, and thank you for your positive feedback.
Excellent service
The customer team I spoke to was very helpful, professional and smart. All my worries and queries were sorted promptly.
Thank you so much, Ritika.
21 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Deborah, and thank you for your positive review.
Excellent Sevice TPT
I spoke with Paula, she was knowledgeable, very friendly and answered all my questions with no hesitation. Paula was very polite and made me feel very comfortable.
21 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, and thank you for your positive review. We're pleased that Paula was able to help.
Spoke to Sabrina who helped me every…
Spoke to Sabrina who helped me every step of the way through my transfer request
What a credit to TPT she is 🤩🤩🤩🤩🤩
21 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Kathleen, and thank you for your positive review. We're pleased that Sabrina was so helpful.
Svar från TPT Retirement Solutions
Good afternoon, Theresa, and thank you for your positive feedback.
very friendly staff and very helpful
very friendly staff and very helpful , I got all the answer to my questions .
21 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Kim, and thank you for your positive review.
Very professional service from the…
Very professional service from the young lady from TPT answered all questions and very helpful excellent service
21 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, and thank you for your positive review.
Very helpfull and made clear whst i…
Very helpfull and made clear whst i needed to know.
21 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Alison, and thank you for your positive review.
Found the lady I spoke to very polite…
Found the lady I spoke to very polite courteous and helpful
20 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Deborah, and thank you for your positive review.
Excellent service from Paula
Excellent service from Paula. She was very patient and knowledgeable, explaining the correct way forward for me, while I got everything working.
20 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, David, and thank you for your positive review. We're pleased that Paula was able to help.
Raj thank you so much going out of your…
Raj thank you so much going out of your way to help like I'm said before absolutely a big assit to your company
17 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Jan, and thank you for your positive review. We're pleased that Raj was able to help.
Helpful with my online portal issues
Good phone manner, helpful and resolved my issue
17 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Michael, and thank you for your positive review.
Good customer service and empathy.
17 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Olu, and thank you for your positive review.
Very helpful customer service officer
Very helpful customer service officer - Raj.
17 juli 2026
Omdöme utan inbjudan
Svar från TPT Retirement Solutions
Good afternoon, Alice, and thank you for your positive review.
Svar från TPT Retirement Solutions
Good afternoon, Neil, and thank you for your positive review.
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