Tourist Italy Omdömen 

128
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Customer service has been good, most of the time they were very responsive, professional, and helpful. I had an issues communicating with them when I cancelled, then their customer service contacted... Se mer

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Betygsatt 5 av 5 stjärnor

Cortona was revealed to us through our informative, very knowledgeable and interesting guide, Laura! We could have toured Cortona all day with her! In addition, she personally knows the town and it's... Se mer

Betygsatt 5 av 5 stjärnor

We are deligjted to have Zoraida as our tiur guide. She is knowledgeable, helpful and caring. She makes our experience here enjoable and memorable. We are truly thamkful to her for being so thoughtful... Se mer

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Betygsatt 5 av 5 stjärnor

Zoraida was incredible! She took us to amazing places to eat, shop, and experience local history. She answered all of our questions. We loved how personal the experience was and how she tailored the t... Se mer

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Företagsinformation

  1. Researrangör

Skrivet av företaget

Travel Italy effortlessly and meaningfully with Tourist Italy. Tourist Italy was created to make travel across Italy more personal, flexible, and deeply inspiring. With years of experience and a true passion for the country, we turn dream trips into seamless, unforgettable journeys. With so many Italian hotspots and landmarks, it's easy to fall into checklist-style travel. That's where we come in. We elevate your trip with curated tours, hand-picked accommodations, seamless transportation, and insider insights, infusing your journey with authenticity and wonder. We've walked the streets, stayed in the hotels, and eaten at the restaurants we recommend. From major landmarks to hidden gems, every detail is carefully chosen based on real experience. Our in-house tech connects it all into one smooth journey, while our support team is available 24/7 to ensure flexibility and peace of mind. Whether it's your first visit or your fifth, we handle the logistics so you can focus on what matters most - the magic of Italy.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

128 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(128)

6 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Solo traveler and enjoyed so much!!

My biggest concern was that I was solo travelling and well, 5 mins into the trip I wasn’t solo anymore! The guides were amazing, the bus was super comfortable and I was not the only solo traveler, so everyone was ready to meet new people and enjoy!! As a coffee lover, I particularly enjoyed both the guided tours, the one at the factory and the one at the museum, and was nice to taste the excellence of the Tuscan olive oil at the farm! The weather was so nice too! Totally a perfect day!☕️🫒

1 december 2023
Omdöme utan inbjudan
Logotyp för Tourist Italy

Svar från Tourist Italy

Dear Matteo, thank you so much for sharing your perfect day with us! We are happy you had such an amazing experience. We hope to see you soon in another tour.

Betygsatt 5 av 5 stjärnor

I took a Pompeii Tour with Tourist…

I took a Pompeii Tour with Tourist Italy in August. It was a great tour, the tour guide was very informative and added a lot of value to the visit!
I highly recommend this tour to everyone visiting Pompeii!

24 augusti 2023
Omdöme utan inbjudan
Logotyp för Tourist Italy

Svar från Tourist Italy

Dear Nathalie, thank you very much for sharing your experience with us in Pompeii. We would love to have you back in another of our amazing journeys!

Betygsatt 5 av 5 stjärnor

Great service and tours

Great service and tours!
I did the coffee tour, learning and tasting- will not able to do this experience without them !

The Florence tour without museums, in one day I explored all what Florence can offer

🙏 thank u

2 december 2023
Omdöme utan inbjudan
Logotyp för Tourist Italy

Svar från Tourist Italy

Dear M.D, thank you for taking the time to share the amazing time you had with us. We eagerly wait to have you back in another unique experience.

Betygsatt 5 av 5 stjärnor

The tour was fun and a interesting

The tour was fun and a great learning experience. The oil tasting is very interesting and lunch was good.
Very insightful (especially for coffee lovers)

1 december 2023
Omdöme utan inbjudan
Logotyp för Tourist Italy

Svar från Tourist Italy

Dear Rami, we are so glad you had a wonderful time with us. We look forward to seeing you again in another tour!

Betygsatt 5 av 5 stjärnor

I loved it!

Peleg and Meital are amazing!
The bus had a good AC. The tour was great, we drank a lot of coffee that was amazing :)

1 december 2023
Omdöme utan inbjudan
Logotyp för Tourist Italy

Svar från Tourist Italy

Dear Noa, thank you so much for sharing your amazing experience with us!

Betygsatt 5 av 5 stjärnor

A highly recommended experience

Very friendly staff. They took us to three fun and interesting places. I learned a lot about the coffee and oil industry. Highly recommended.

1 december 2023
Omdöme utan inbjudan
Logotyp för Tourist Italy

Svar från Tourist Italy

Dear Assaph, thank you for your kind words regarding our team. We hope to see you again soon!

Betygsatt 4 av 5 stjärnor

It was a very nice experience!

It was a very nice experience!! And a very good coffee and food. I definitely reccomend for the coffee lovers! We have learned about many ways of production of coffee and the very ways to use it

30 november 2023
Omdöme utan inbjudan
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Svar från Tourist Italy

Dear Lior, thank you for sharing your great experience with us! Yes, this tour is perfect for coffee lovers.

Betygsatt 5 av 5 stjärnor

I went on the sunrise tour with Tourist…

I went on the sunrise tour with Tourist Italy and it was a great experience
Pick up location was convenient and easy to find.
The guide was very professional and informative and explained every place with interesting details.
We saw the amazing Tuscan sunrise and continued to see the beautiful town of San Giminiano which is a must! Then confined to the famous tower in Pisa and Lucca.
We saw so much in one day and it was the perfect way to get outside the city and see the country side.
I had a great day and I highly recommend everyone to join this tour!

21 november 2023
Omdöme utan inbjudan
Logotyp för Tourist Italy

Svar från Tourist Italy

Dear Ronnie, thank you so much for sharing your awesome experience with us in San Giminiano, Pisa and Lucca! We would love to receive you in another one of our amazing journeys.

Betygsatt 5 av 5 stjärnor

The Most Breath-taking Views With The Perfect Guide

This was a memorable day that I wish I could re-live over and over again. I booked this tour because of my passion for hiking and I was not disappointed! This tour takes you to the most spectacular view points along Cinque Terre and the five towns that you encounter in the national park are so beautiful and picturesque. I also had a really fun group, I started the day not knowing anyone and finished becoming fond of everyone! Massive props to the tour guide (or travel buddy which he would prefer) I had which was Ado. He was so passionate and knowledgeable about Cinque Terre and you could tell he was really committed to ensuring that we all had a great experience. Honestly I don't think the tour would have been the same without him!

11 november 2023
Omdöme utan inbjudan
Logotyp för Tourist Italy

Svar från Tourist Italy

Dear Jake, thank you so much for sharing your wonderful experience. We are so glad you had a great time with us.

Betygsatt 1 av 5 stjärnor

Do not use this company

Do not use this company. We used them in Israel. It was a total nightmare.

We were only sent a vague itinerary very little information no times no meeting places until last minute We were expected to take taxis from the hotel to the pick up site at 2 am. We upgraded hotels and had less than 8 hours at the hotel so were not able to rest, use amenities or get breakfast

Our driver told us we needed to leave Cairo by 1 pm because the drive through that part of the desert was dangerous due to smugglers, drug traffickers, roads are dark winding and the area is isolated. It ended up being 11 hour drive 7 hours in pitch black. It was unbelievably stressful. So out of a 12 day tour we received 2 tours.

Tourist Israel were unable to get us to the hotel we booked. So they took us to Tolip hotel we were told give the driver a $100 for the Tolip hotel . The desk clerk , driver and representative from tourist Israel said they had already paid for the room. The hotel said we will give a receipt in the morning then refused saying the hotel was never payed for and had no record of us staying there. We assumed the money was pocketed. The room they gave us was filthy TV didn’t work , stains on the furniture, carpet, broken toilet seat, the room was bare bones it was awful.
We were told by an Egyptian guide they would meet us in hotel lobby the morning. They did no show.
Then we were told they would meet us at the Taba border again no show . So we were abandoned in Egypt.
We crossed the Taba border on are own. Into Israel where a Guide was meet us and take us to the Hotel. We waited 3 hours again no show.

Other tour companies charted bus helping people get hotels and back to the airport. We asked if tourist Israel charted any of the buses we were told no and there were no empty seats in the charters.

Now abandoned in Israel. One of charter bus driver and guide suggested we took a taxi to our hotel. The guide stated I worked for tourist Israel they aren’t going show and wished us good luck.

We took a taxi to the hotel we had a reservation. The security guard said we closed yesterday. I called the Dan Panorama and they said they contacted tourist Israel informing the of the closure. Tourist Israel did not let us know. So now abandoned no hotel and no verbal contact , text instructions or information from Tourist Israel.

I left my husband with the luggage I walked found another hotel. Had to stay there until we could arrange private transport to Tel Aviv then had to find a hotel on are own in Tel Aviv . From there several days later we were able to arrange a flight to Europe.

This is the urgent / emergency number+972 54-945-5614. We attempted multiple times no answer. Below is the computer generated email they continue to send every time we emailed or What’s app. This message is from OCT 8th obviously no response in 5-6 business days. We would get return calls phone would ring once then hang up. We literally begged Tourist Israel to contact us by phone. We were terrified after the hotel situation with Tolip and Dan Panorama and being abandoned by 2 guides. We completely loss confidence in Tourist Israel after being abandon and it would take hours to days before they would what’s app text . We were so frightened they would strand us in the middle of nowhere . We just wanted to talk to someone with a definite plan instead texts with no information and mainly computer generated requesting the same information repeatedly . We still have not talked to Tourist Israel or been refunded for the 10 days of our 12 day tour
Below is the computer generated email they continue to send every time we email or What’s app. This message is from OCT 8th obviously no response in 5-6 business days

Dear traveler,

Thank you for contacting Tourist Israel.
In light of the current situation in Israel, we are actively prioritizing emergency inquiries, especially those related to requests or issues for the upcoming day. If your inquiry does not fall into that category, we kindly ask you to send us an email at (had to delete to send review )Please rest assured that our dedicated team will make every effort to respond to your email within 4-5 business days.

We deeply appreciate your understanding and cooperation during these challenging times, and we remain committed to providing you with the best possible assistance.

Warm regards,
Tourist Israel

Tourist Israel is too overwhelmed to contact clients they abandoned but are sending out Emails and ads for Tourist Italy. Yes same company. Please save your money. This by far is the worst travel experience of my life

The only thing we want from Tourist Israel is a refund which is not asking for much after the trauma they put us through.

6 oktober 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Enjoyed the experience

Enjoyed the experience. I was initially a bit stressed out as we requested the tour to be in Conversano, this didn’t end up happening and so we were told a transfer would pick us up from Conversano to take us to the other location in Martina Franca. It would be better in hindsight to have caught the train to another station closer to the area, which in my stress I hadn’t thought of, but would’ve thought the agency would’ve troubled shooted something like this a bit better. In any case, we also missed our bus to Conversano as we’d never actually caught buses before this point but luckily caught another bus that got us to the meeting point on time.

The actual mozzarella experience was great, it was nice to see the cows and watch how mozerella is made. My favourite part was of course the tasting part! I thought we were going to have a go at shaping the cheese but maybe that is wishful thinking?

7 november 2023
Omdöme utan inbjudan
Logotyp för Tourist Italy

Svar från Tourist Italy

Dear JT, thank you so much for sharing your feedback and letting us know that you enjoyed your experience with us. We will take it into consideration all your recommendations as they are vital to improve our services. Thank you again.

Betygsatt 5 av 5 stjärnor

Personal tour guide

I was very fortunate to had been the only one to sign up for the morning 2 hour walking tour. It was truly a one-on-one experience and it was at my pace. The guide was very friendly, and provided an exceptionally detailed narrative of the history of Milan. He further pointed out many hidden gems throughout the city that even local would miss. My guide even recommended a wonderful pizza joint where I had a great lunch.

6 november 2023
Omdöme utan inbjudan
Logotyp för Tourist Italy

Svar från Tourist Italy

Dear Alan, thank you so much for sharing your great experience and for your kind words towards our guide.

Betygsatt 5 av 5 stjärnor

Unforgettable trip!!

Big thanks to the Tourist Italy for such a great expertise! Haven't spent much time choosing the agency, but I'm very pleased with the one I chose. If all goes well and I'm traveling to Italy next year, I will certainly take a longer tour with Tourist Italy!

9 oktober 2023
Omdöme utan inbjudan
Logotyp för Tourist Italy

Svar från Tourist Italy

Dear Alex, we are delighted to know that you had an awesome experience with us. Thank you so much for sharing!

Betygsatt 5 av 5 stjärnor

Tourist Italy exceeded all…

Tourist Italy exceeded all expectations, turning my vacation into an unforgettable adventure. From seamless logistics to knowledgeable guides, every detail was impeccably handled. Whether exploring iconic landmarks or savoring local cuisines on a food tour, Tourist Italy crafted moments that will last forever. Highly recommended for anyone seeking an extraordinary travel experience!

8 september 2023
Omdöme utan inbjudan
Logotyp för Tourist Italy

Svar från Tourist Italy

Dear Olivia, we are delighted to know that you had a great experience with us! Thank you so much for sharing.

Betygsatt 5 av 5 stjärnor

Already planning my next trip with Tourist Italy!

Tourist Italy has provided great service throughout the booking process. It was very easy to plan out our trip to Florence!
All my questions were answered and learned alot on this trip.
Definitely would recommend :)

9 oktober 2023
Omdöme utan inbjudan
Logotyp för Tourist Italy

Svar från Tourist Italy

Dear Tashira, thank you so much for your kind words and feedback. We would be delighted to have you back in any of our tours!

Betygsatt 5 av 5 stjärnor

BEST OF TUSCANY & CINQUE TERRE 3 DAY TOUR

I recently had the pleasure of booking a tour with Tourist Italy during my trip to Italy, and I cannot say enough about the incredible experience I had. From start to finish, this tour company exceeded all of my expectations and provided me with memories that will last a lifetime.

From the moment I inquired about their tours, the communication with their team was prompt and professional. They were always ready to answer my questions.

The tour itself was a true masterpiece. Our guide was not only knowledgeable but also passionate about Italy's history, culture, and art. They brought the country to life with their stories and insights, making each destination we visited even more fascinating. The group size was just right, a perfect experience.

The itinerary was well-planned, featuring a perfect balance of iconic landmarks and hidden gems. Every moment felt like a unique adventure.

I cannot recommend Tourist Italy highly enough. They are a team of passionate professionals who take pride in sharing the beauty and culture of Italy with their clients. My trip with them was nothing short of magical, and I'm already planning my return to explore more of this stunning country with their guidance. Grazie mille!

10 oktober 2023
Omdöme utan inbjudan
Logotyp för Tourist Italy

Svar från Tourist Italy

Dear Martina, thank you so much for your kind words. We are truly delighted that you had a wonderful experience with us.

Betygsatt 4 av 5 stjärnor

Rome Highlights - good tour

I took the Highlights of Rome walking tour. Staff was nice, but the weather wasn't so great. It was still incredible to see all the hotspots of Rome.

30 augusti 2023
Omdöme utan inbjudan
Logotyp för Tourist Italy

Svar från Tourist Italy

Dear Lara, thank you for your feedback! It is a shame that the weather was not great, but we appreciate your kind words regarding our staff.

Betygsatt 5 av 5 stjärnor

Great tour!!!

The walking tour in Rome, was definitely one-of-a-kind, it was not my first time in Rome however, it'll be a one to remember thanks to the guide

9 oktober 2023
Omdöme utan inbjudan
Logotyp för Tourist Italy

Svar från Tourist Italy

Dear, we're thrilled to hear you had an excellent experience with us! Thank you for your feedback.

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