Tottenham Hotspur Omdömen 194

TrustScore 2.5 av 5

2,4

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Absolutely awful. Overpriced food was cold. The stewards seemed a bit confused to where we were sitting. It was on the pitch, instead we were taken to the 1st floor of section 126. The one helpful ste... Se mer

Betygsatt 5 av 5 stjärnor

Visited Tottenham Hotspur stadium tour which was amazing. The staff at each point on the tour were so passionate about their job, informative and friendly. Big shout out for Lee Olley who was so help... Se mer

Betygsatt 2 av 5 stjärnor

I was there for the Fury v Makhmudov boxing. Tottenham Hotspur Stadium is a public transport NIGHTMARE. Dangerous overcrowding, bottleneck crushes, randomly shut down train stations, and a... Se mer

Betygsatt 1 av 5 stjärnor

Made the mistake of ordering a spurs kit for my grandson from official site. £67 and still no football strip. Absolutely shocking service. My son in law is in hospital fighting cancer and wanted... Se mer

Företagsinformation

  1. Fotbollsklubb

Skrivet av företaget

The official site with news, team, players, fixtures, Spurs TV, match reports, tickets, travel, membership, history, stadium and more...


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2,4

Dålig

TrustScore 2.5 av 5

194 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 1 av 5 stjärnor

Embarrassing customer treatment

Went to a few games, was quite nice but a headache getting tickets. For the Spurs v Man Utd game, I was in the process of buying tickets when the terrible website glitched out once again and bought me tickets to the Nottingham Forest game. Other than the fact that I didn't want to these tickets, I also couldn't make the game but I wasn't given a refund because they were ticket exchange tickets (they couldn't sell out the stadium). I didn't sell the tickets on as per the rules and I ended up missing the game. When i raised the issue with my bank, they suspended my membership :/

9 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What a day at Tottenham Hotspur Stadium…

Visited the Tottenham Hotspur Stadium for the game on 06/05/2023 and what an experience. Your staff are all a credit to your business. Every single one of them was friendly & helpful and made the day a brilliant experience. We'll be back and will definitely recommend.

6 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It was a great day very fun and would…

It was a great day very fun and would like to big up man like EATHAN our tour guide for his brilliant work today he had us in stitches!!! Proper tour guide him!! Big up from the spurs and the toon couple lol same trainer couple lol

5 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Skywalk & tour

Tool my son for his 30th to do the skywalk and stadium tour on sat 29th April. The guys who took us on the sjywalk were top class and had good knowledge. The stadium tour we liked as went at our own pace. Great day and experience.

29 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing experience

I'm a Spurs fan, I was blown away by our visit. We did the stadium tour and skywalk. Our skywalk guide Ishmael was fantastic and the whole experience was amazing. All the guides around the stadium were very friendly and helpful and made the experience unforgettable.

17 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic day out

We did the Dare Skywalk and stadium tour. Fantastic. I’m not a Spurs fan (my husband is) but was totally awed by the grounds. All the staff were friendly and helpful especially Julie, our Skywalk guide, and Rich our tour guide. Brilliant day out.

11 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Darewalk & Stadium Tour

My son and I decided to do the Sky Darewalk at the Stadium. We were met by GEMINI who put everyone at ease, made a few jokes and enjoyed it when we said we were the only non Spurs fans in the group. My son thought he was great and friendly too. We were all geared up with harness and safety cable then ready to go. My son volunteered to go first...he's only 9 and Gemini made sure we were all secure as we started our climb to the roof. When we got there the views of London were amazing. We definitely picked the right day for weather as you can see all the famous landmarks around the city. Walking around the apex and stopping for photos at the golden Cockerell as we looked down onto the pitch was fantastic. We had time for other pics and Gemini explained landmarks, a bit of history and answered questions we had. An excellent tour guide. We then descended and made our way to the stadium tour. A first class stadium and excellent facilities. Would highly recommend anyone to do both of these experiences. Many thanks Gemini from Nathan and Harley, your Liverpool supporters 👍🏻

7 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I purchased a drill top from the club…

I purchased a drill top from the club shop at the AC Milan game and unfortantly it was to small, have tried to return it unused in the origanal bag they sold it to me it but without the tags and the club won't offer a refund. Just sent a email with their returns terms and conditions. Makes me feel they just want to keep my money at any cost!!! Has taken the edge of what was a great day out other than the result and rubbish performance as the staff on the day were excellent.
Not good customer service. Time for a trophy not just profit!!

5 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Long complaint but basics are

Long complaint but basics are. We arrived over one and half hours early to settle in as my granddaughter age 14 has ADHD and my grandson age 12 has asthma.
Got to gate 18 but the bag i was holding (with asthma medication and a drink for the granddaughter in case she got stressed) was too big. The fact that we showed the meds and the ADHD badge meant nothing they couldn't help us we were sent right round the other side of the stadium a very long walk. We got to the baggage department where there was a queue with everyone having the same problem regarding medication. The lady was really nice but was finding it difficult. She couldn't help so we were advised to go to the ticket department which we did. Another long walk and after waiting there for over 30 mins while they tried to contact someone with more authority we were told could take at least another half an hour and so off we went back to baggage office and handed in the bag with a charge of £10 for an empty bag as we had to try fit the medication in our pockets, we also had a bottle of water but had to dump that at the gate as that was not allowed in either. We were not able to get a drink in the stadium as the game had already started and we had missed the first try. By this time what should have been a fabulous afternoon with my grandchildren turned into a nightmare. The granddaughter was stressed trying to get thru the crowds and the grandson needed his pump and a drink after all the walking. Queues were so long for the drinks I couldn't even attempt to get one. Am sure these rules are all for a good reason but I see nothing on the tickets regarding not being able to take a bag with medication and if there is it should be made much clearer cos the queues for the same problem was a joke. It was just all very badly organised and not to be able to get hold of anyone to make a decision and over ride not so black and white rules was unbelievable. I actually took them for a tour of the grounds a few week's ago And they loved it. But this even was spoilt by ot having anyone of authority available when needed.

25 mars 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Beer queue horrendous - DO NOT VISIT!!!

I went to the Sarries vs harlequins rugby… absolute shambles. Spent over 55mins queuing for beers. All well and good you have a tap that fills beers from bottom of the glass.. not so good if you run out of the glasses that work with that tap. Absolute shambles. Horrendously organised. Will not be going back to this stadium and complete waste of money. I reckon i deserve a refund given i missed nigh on 30mins of 80mins match queuing for beers. Will not have been the only one….

25 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We went on a Martin Chivers Legends…

We went on a Martin Chivers Legends Tour today which was a wonderful experience. Everyone was so kind to us, welcoming and considerate. Our guide Keith is extremely knowledgeable. We did not feel hurried at all in this stunning stadium. My brother was in a wheelchair and Keith’s colleague(I’m sorry but his name eludes me) was tremendously thoughtful when taking us up and down in the lifts and telling us more stories on the way. Mr Chivers really is a legend, he was generous listening to us his fans telling our memories of glory days and he was full of wonderful football tales for the whole group. We had time for unofficial photos as well as official photos with him. What a truly special day. Thank you Spurs.

21 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best stadium tour and skywalk ever! Must go!

Did the tour and skywalk! Best day of my life! I’m not even a spurs fan and it was amazing! All of the staff were incredibly friendly and I would highly recommend this tour! The skywalk on top of the stadium was breathtaking and there were so many fun activities! I could go millions of times and not get bored! It’s a one in a lifetime opportunity and you should definitely go!

28 januari 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Half hearty security searches, leaky cups

Attended a football match, Half hearted security searches. Leaky glasses of beer and sarcastic security staff. I expected better from Spurs. Pity as the stadium tour I did last year was excellent. Poor staff let down a great club.

1 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

#dareskywalk tour guide her name is…

#dareskywalk tour guide her name is Jamie absolutely ruined my children's and partner experience, her sergeant major attitude would be better suited as a prison officer!! Shame she ruined the experience as apart from that I think they would have enjoyed it...

31 december 2022
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Staff very nice good seats but we try…

Staff very nice good seats but we try to get a cup of tea at the tyson furry fight gave up after 45mins lots of people saying the same problem missing the show waiting for a soft drink.For a new ground thought these problems would be delt with.

3 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Did a stadium tour today

Did a stadium tour today. Amazing stadium. Saw everything including both dressing rooms & also went pitch side.
What fascinated me the most was the photographs along each corridor. Many of which went back to the war years.
The staff were also very helpful. All in all money well spent!

19 november 2022
Omdöme utan inbjudan

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