Arsenal Football Club Omdömen 194

TrustScore 2 av 5

2,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Club is disgraceful treats disabled people like crap on their shoes. I have supported this club for 58yrs. I have been disabled for 28 of those years. I have to say you get no choice of membership as... Se mer

Betygsatt 1 av 5 stjärnor

The swap seats system USELESS NOT FIT FOR PURPOSE The away ticket system USELESS NOT FIT FOR PURPOSE The cup final ticket system USELESS NOT FOT FOR PURPOSE Customer support USELESS NOT FOT FOR PU... Se mer

Betygsatt 5 av 5 stjärnor

Had trouble purchasing tickets for a women’s match today. Website crashed right as purchase was going through so was unable to get the tickets. in desperation to buy the tickets, i called up box offic... Se mer

Betygsatt 5 av 5 stjärnor

My son who is a huge Arsenal fan and I took the stadium tour just after Christmas and thoroughly enjoyed. The staff were amazing, extremely friendly and engaged my little one in conversation throughou... Se mer

Företagsinformation

  1. Fotbollsklubb

Skrivet av företaget

The Official Website of Arsenal Football Club


Kontaktuppgifter

2,2

Dålig

TrustScore 2 av 5

194 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Club is disgraceful treats disabled…

Club is disgraceful treats disabled people like crap on their shoes. I have supported this club for 58yrs. I have been disabled for 28 of those years. I have to say you get no choice of membership as this club has stopped catering for normal people. You have to buy a season ticket or platinum membership to get anywhere. It stabs you in the heart that the club I love treats you so badly

5 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The swap seats system USELESS NOT FIT…

The swap seats system USELESS NOT FIT FOR PURPOSE
The away ticket system USELESS NOT FIT FOR PURPOSE
The cup final ticket system USELESS NOT FOT FOR PURPOSE
Customer support USELESS NOT FOT FOR PURPOSE
Been a season ticket holder for 40 years + and this automated system is you guesses USELESS NOT FOT FOR PURPOSE

1 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I am deeply disappointed with Arsenal…

I am deeply disappointed with Arsenal Football Club and the behavior of its players.

My small son went on Saturday, full of excitement, to watch the match and hopefully meet the players he looks up to. What he experienced instead was heartbreaking. The players got off the bus with hoodies up, sunglasses on, glued to their phones, showing zero engagement with the children who were waiting with such hope and admiration.

After the match, the most shocking moment came when Declan Rice stood less than a foot away from my son — and didn’t even turn around to acknowledge him. No smile, no wave, nothing.

This behavior is disgusting and shocking. These players should be ashamed. They have clearly forgotten their roots and the fans who made them who they are. Parents save and pay so their children can be part of these moments, to believe in something bigger, to feel inspired — and they were completely ignored.

Football is nothing without its fans, and especially without its children. What we saw on Saturday was arrogance, not class.

7 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Arsenal customer support

Tried, online to join a friend’s son, in Australia, as a junior gunner. As a member, myself, thought it would be straightforward, to add to my account. Followed all the instructions, too long to go into, but unable to set up. Was abroad at the time, so emailed them. They advised I phone on my return. Just spent 35 minutes following their operatives instructions, creating yet another account, which, although they’d talked me through it, they couldn’t find on their own system. They’ve actually confirmed all the details, but couldn’t find it. This was a very frustrating experience, not the first time, with the club, either. Quite a few people I know have similar experiences with the clubs website and support services. I now have to go back to my friend, and embarrassingly tell them I’m unable to do what I promised. Angry, doesn’t even begin to describe how I feel 😡😡😡

28 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Arsenal vist

Dude I went to the stadium with my dad and we loved it a guided tour with headphones to tell you uall about arsenal.

ARSENAL FOR LIFEEE

10 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shameful

Paid for an order on 6 December and still hasn’t been dispatched! I filled in a ticket only to get an auto response 48 hours later to tell me to be patient! I spend an hour on the phone to speak to absolutely no one and then finally to get another auto response to tell me orders placed on the 6th would be dispatched on the 15th. It’s now the 17th. No dispatch yet. This is a disgusting way to treat customers and I’ve spent £80 on a child’s kit with no way of knowing if it’s coming or not! Shame on you it’s not like Xmas is a secret and you are still saying on your website orders placed by the 20th will be delivered!

17 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

NO MORE EMPTY SEATS

There needs to be a service where if a consistent number of season ticket holders don't go to the game, or their tickets aren't sold on the ticket exchange - their membership should be frozen for a period, ensuring those tickets are then successfully sold to real Arsenal fans who want to turn up week after week.

Then at least more people would be successful in the ballot! (which is almost impossible to win currently)

6 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Membership bloqué.

Ils ne veulent pas débloquer mon membership.

Où sont les équipes techniques du club ? En vacances ? Ça fait 2 mois que mon red memebrship est bloqué et je ne peux participer à aucun ballot, j'ai envoyé des dizaines de mails et passés des coups de fil interminables. Sans réponses de leur part. Je comprends que le flux doit être très important de leur côté mais il faut savoir s'adapter.

Merci de débloquer mon compte immédiatement. Il est hors de question que je rachète un membership.

4 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

treating their fans with utter contempt

This review is about the people who run the marketing side of Arsenal. These people are basically corporate scum. They have a money making machine and they don’t give a damn about the public because they know there are so many fans out there that they have a limitless market of fans for their tickets. They have a ticket exchange software that is entirely useless. Ticket holders often have to spend hours unsuccessfully trying to transfer tickets to relatives and friends when they can’t make a match. Arsenal know about this, know that there are easy remedies but they refuse to take them.

20 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Hello

Hello, Arsenal, my home team. Actully played for Arsenal Juniors haha.

Guys, I know this has nothing to do with you anymore.

But I tried to email him, obviously very hard to get a hold of.

Thierry Henry.

Im on Holiday, I just saw he's advertiment online promoting gambling..

Ong thats so shameful, I dont want to hate on you.

But such a influential person, doing these kind of stuff.

OmG HEN, whats with you my friend.

Please 🙏

Use your head, use it for something new.

15 oktober 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer