Found this company online with the sunglasses I was looking for £140 cheaper than other retailers! Delivery was within 2 days. Absolutely couldn’t fault the service provided. Very happy. Thank you
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They fulfilled their delivery process very promptly . I needed some sunnies for a holiday and I couldn’t rely on the airport the come arrived 2 days later as I ordered after 3pm.
First time using these guys so always a bit sceptical especially as they were glasses most websites were out of stock on but glad I did. Rapid delivery and absolutely buzzing with the new glasses. Wil... Se mer
I had a fantastic experience with Ellie Jones. I accidentally switched returns labels between the sunglasses I ordered and clothes from another brand. She instantly called me and emailed me and arrang... Se mer
Företagsinformation
Skrivet av företaget
The home of luxury prescription eyewear online. We are committed providing the best available eyewear paired with friendly expertise and fast, free delivery. Experience the online eyewear boutique that is Tortoise+Black today.
Why Tortoise+Black?
Skrivet av företaget
- Fast and Free Delivery
- We are proud to offer fast and free delivery on all orders.
- Official Online Retailer
- We are official stockists for all of the brands stocked on our website. We have close relationships with each brand allowing us to continually handpick and update our collection.
- Home Trial
- Looking for prescription eyewear? Our home trial lets you try up to three pairs of sunglasses or glasses on in the comfort of your own home before committing to a prescription order.
- Family Run Business
- Tortoise+Black is a UK based, family run business, dedicated to providing the latest range of products, paired with the best possible customer service.
Fast and Free Shipping
UK Next Working Day Delivery On Non-Prescription Orders
We are proud to offer free UK Next Working Day Delivery on all non-prescription orders.
Kontaktuppgifter
Great North Road, PE8 6BX, Peterborough, Storbritannien
- 01780 433 033
- info@tortoiseandblack.com
- tortoiseandblack.com
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent company to deal with
Excellent company to deal with. Customer service was brilliant, answered all questions I had about my prescription glasses and delivered promptly. No hesitation in recommending.
7 oktober 2024
Super speedy and friendly
When I ordered my Le Specs prescription sunglasses from Tortoise and Black earlier in the year I was delighted, they were perfect and so was gutted when they snapped in half a few months later. After contacting customer services I was over the moon when optical assistant Ellie Jones promptly responded. Within no time I had a new frame so really can't thank her enough great service !
31 oktober 2024
Omdöme utan inbjudan
Great price and delivered as promised
13 oktober 2024
Just what I wanted at a great price.
Website was extremely user friendly, glasses I wanted were over 200 less than in the opticians. I was skeptical at first but after reading the reviews I decided to order and was not disappointed. Thank you very much.
12 oktober 2024
THE REAL THING!
Ordered frames I’ve been searching for, in shops, internet, for last year!
Suddenly THERE! THEY! ARE!
They arrived quickly!
Absaloutely the REAL thing!
So, so pleased.
So, NEVER give up!
8 oktober 2024
Bought a pair of Gucci sunglasses at a…
Bought a pair of Gucci sunglasses at a great price. They arrived very quickly.
11 september 2024
The best at customer service
I had a little defect with my Prada sunglasses so had to return the original pair. But the exchange was smooth thanks to Ellie and the team's quick and professional responses. They even called me to tell me that the warranty has been accepted by the manufacturer and notified me that they can send out a new pair immediately which was a nice gesture.
Extremely impressed with the price compared to other stores and delivery was quick too. Hope to shop with you guys again. Thank you again Ellie and Tortoise + Black!!
26 september 2024
Omdöme utan inbjudan
Excellent customer service
Ellie provided excellent customer service in respect of an issue that I had with my glasses. The issue was easily resolved. I would really recommend Tortoise + Black and will use them again in the future.
23 september 2024
Omdöme utan inbjudan
A brilliant customer service experience…
A brilliant customer service experience from Danielle Collins. The finished product is excellent - i will order again.
28 augusti 2024
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