Found this company online with the sunglasses I was looking for £140 cheaper than other retailers! Delivery was within 2 days. Absolutely couldn’t fault the service provided. Very happy. Thank you
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They fulfilled their delivery process very promptly . I needed some sunnies for a holiday and I couldn’t rely on the airport the come arrived 2 days later as I ordered after 3pm.
First time using these guys so always a bit sceptical especially as they were glasses most websites were out of stock on but glad I did. Rapid delivery and absolutely buzzing with the new glasses. Wil... Se mer
I had a fantastic experience with Ellie Jones. I accidentally switched returns labels between the sunglasses I ordered and clothes from another brand. She instantly called me and emailed me and arrang... Se mer
Företagsinformation
Skrivet av företaget
The home of luxury prescription eyewear online. We are committed providing the best available eyewear paired with friendly expertise and fast, free delivery. Experience the online eyewear boutique that is Tortoise+Black today.
Why Tortoise+Black?
Skrivet av företaget
- Fast and Free Delivery
- We are proud to offer fast and free delivery on all orders.
- Official Online Retailer
- We are official stockists for all of the brands stocked on our website. We have close relationships with each brand allowing us to continually handpick and update our collection.
- Home Trial
- Looking for prescription eyewear? Our home trial lets you try up to three pairs of sunglasses or glasses on in the comfort of your own home before committing to a prescription order.
- Family Run Business
- Tortoise+Black is a UK based, family run business, dedicated to providing the latest range of products, paired with the best possible customer service.
Fast and Free Shipping
UK Next Working Day Delivery On Non-Prescription Orders
We are proud to offer free UK Next Working Day Delivery on all non-prescription orders.
Kontaktuppgifter
Great North Road, PE8 6BX, Peterborough, Storbritannien
- 01780 433 033
- info@tortoiseandblack.com
- tortoiseandblack.com
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy product search and purchase
Easy product search and purchase. Quick delivery. I had no issues at all. Packaged well and recipient loved the glasses. I will be using again for a future purchase of optical lenses I have seen as well as sunglasses.
30 april 2025
Trustworthy e-Shop
I placed my order with Tortoise+Black on May 2025. The listed price was the best I found after browsing several sunglasses providers in the UK. The order arrived in time and in great condition. I would purchase sunglasses from Tortoise+Black again in the future.
10 maj 2025
Great service
Sunglasses were as described. Super fast delivery too. Great service, highly recommended.
10 maj 2025
Good price for the product
Good price for the product, but very high shipping costs to the Netherlands
23 april 2025
Nice glasses but quite wide fit.
Nice glasses but a bit lightweight and the fit is quite wide. This might be a positive for some people but they slip a bit on me.
19 april 2025
Svar från TORTOISE+BLACK
Hi Rosalyne,
Thank you for taking the time to leave a review. We always want our customers to be entiely satisfied with their purchase, so we would be only too happy to work with you to find a pair that fits perfectly.
I understand that Ellie has reached out to you today, but please do not hesitate to get back in touch if there is anything further we can do to help.
Best wishes,
James
You went over and above to help me with…
You went over and above to help me with eyewear. I would have no hesitation in recommending this organisation
28 april 2025
Speedy delivery and amazing customer…
Speedy delivery and amazing customer service. Special thanks to Ellie who was so helpful.
20 mars 2025
BRILLANT......fantastic value for money…
BRILLANT......fantastic value for money and fantastic service. FIVE STAR PLUS
27 mars 2025
I'm so happy with my purchase
I'm so happy with my purchase! All great - from ordering to delivery to finished product, and the glasses are perfect. 10/10 Experience! Thank you.
15 april 2025
Omdöme utan inbjudan
Definitely fake
Quick delivery but definitely fake. I put the original ones next to the one I got delivered and there’s a few differences with the font size and one spelling mistakes. Not paying 200£ for fake sunglasses. Really not sure why there are no negative reviews.
11 april 2025
Omdöme utan inbjudan
Svar från TORTOISE+BLACK
Dear Laura,
Thank you for taking the time to leave a review. I am sorry to hear you are not entirely satisfied with your Saint Laurent sunglasses. We do not expect any of our customers to keep a product they are not happy with, so I will arrange for Ellie (our head of customer services) to reach out to you on Monday morning to discuss your situation and arrange a return as required..
That being said, any questioning of the authenticity of the products we sell is a matter we take incredibly seriously. I can categorically state that we only ever sell authentic eyewear, and we are an authorised retailer for all of the brands we supply. For Saint Laurent, this is something that can be verified with Kering (the parent company of the brand, as well as the owner of Gucci, Bottega Veneta etc). Please feel free to reach out to them directly if this would help put your mind at ease.
We are incredibly proud of the reputation we have built up over the years. Our 4.9/5.0 rating on Trustpilot is testament to this, and hopefully can be seen as evidence of our commitment to providing a reliable, premium customer experience - as well as exclusively supplying authentic products.
Please do not hesitate to contact me directly if you wish to discuss this matter further, or if there is anything else I can do to help.
Best wishes
James Coakley
Director
It was perfect 🤩!
17 mars 2025
Wow… brilliant company and care!!!!
Wow, quality customer care, top quality products and fabulous prices. Thank you!!!!!
24 februari 2025
Great shop
Great shop - highly recommended, really helpful customer service, fast delivery, good quality glasses, overall excellent - thanks John
5 mars 2025
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