TORRO USA Omdömen 

101
TrustScore 4.5 av 5

4,3

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had searched for a genuine LEATHER phone case at least 3 times, finding all too many that made the claim, with further information, they hide behind phrases like "PU" leather, amongst other words, v... Se mer

Betygsatt 3 av 5 stjärnor

When I bought my first Torro cover I was able to purchase it through the UK website where I had the opportunity to have the case monogrammed. The US website doesn’t offer it. Very disappointing. Also,... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I love Torro's iPhone wallets. The one I ordered was misdelivered by Amazon's delivery team and never made it to me. Torro's support person (Joe) took care of things at lightning-speed and I had a r... Se mer

Betygsatt 5 av 5 stjärnor

Great company. Excellent customer service and quick communication. The leather quality and smell are amazing and they develop a nice patina. I’ve owned many, many different products from them and I’ve... Se mer

Företagsinformation

  1. Mobiltillbehörsbutik

Skrivet av företaget

Explore TORRO for top-quality US leather goods. From premium leather phone & iPad cases to stylish wallets, find your perfect accessory for timeless elegance and durability.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

101 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 90 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(101)

74 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I’m very impressed with the quality

I’m very impressed with the quality of the leather. It’s not bonded like some who claimed to have a leather case it’s actual heavy UDA premium cowhide leather. I love the raised stops that allow different viewing angles for the iPad. Unlike some that are just light grooves that don’t really hold the iPad in place. This is a great high-quality product and I’m so glad that I found it.

17 juni 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

The leather good, microfiber is not

The leather is thin and light, much thinner and lighter than my previous leather case. I like the magnetic flap that keep the cover closed, works very well.

The bad:
I don't like the microfiber lining on the inside. After less than a month it is showing considerable wear, especially the cover and the lock flap are hinged where I tend to hold it.

15 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This case is amazing

This case is amazing.
I thought it was going to be like the otterbox with the fake leather, watched a singular YouTube video from a guy who had his for a year and he did construction and it still was holding up well. Let me tell you, this is real leather, not the synthetic crap all the major brands use like otterbox or spigen or casemate. I've only heard about torro but took a leap of faith and I've found new phone case brand for the next few years to come. And if you love the smell of leather you'll love it.

It came perfect, no scuffs or dents. I also had the customization and it looks fantastic. My next one I'll probably still with embossed as I like the low-key look of it. Highly recommend, S25U user here and my phone is already huge so I rarely put it in my pocket. My only concern is possibly the magnets but I've been wrong many times before and its too soon to tell but the fact they dont slide is already good. 10/10 give Torro a chance you wont regret it. Also that shipping, again, crazy fast. Ordered on monday I believe got it two days later. International shipping.

11 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The product ,a I phone 16 wallet

The product ,a I phone 16 wallet, is of very high quality and I am very pleased. I would purchase another product without a doubt. I in the market for the newest I pad mini case keyboard attached. If there is one available in the future. I definitely would be interested thank for such a wonderful product.

29 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The product is excellent quality and…

The product is excellent quality and the delivery was prompt. My only criticism is that the product had a very strong chemical smell when I took it out of the box. But I just let it sit for a day or so and the smell dissipated.

12 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ink from the logo bled through the…

Ink from the logo bled through the blues leather. I emailed them after trying to clean it and was told nothing could be done but to clean it. Cleaning it made the area worse. I did buy the black one now instead and will just deal with the blue one

18 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Experience!

First of all the response time was very quick. I was surprised to see it came from the UK. The product itself was beautifully made. Very happy.

18 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect Passport Holder

The process of ordering to receiving my beautiful new passport holder was seamless. My order arrived in a timely fashion & was packaged perfectly. The quality and functionality of the passport is spot-on. I love the zipper closure & am looking forward to using it on my next trip. So happy to have found your company!

17 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Never received my order

Never received my order. Was only refunded my shipping cost. They still have the rest of my money. They have my product and my money. I think this was a scam from the start. It’s a UK based company. Terrible customer service.

16 april 2025
Omdöme utan inbjudan
Logotyp för TORRO USA

Svar från TORRO USA

Good Morning Ron,

Thank you again for your order with TORRO, we are sorry that your order has not arrived. All of your queries have been responded to, please check you spam folder in case the replies fell there.

In our initial response on the 8th we asked if you could please confirm that the address details were correct so that we would be able to investigate your delivery.

We then followed up with you again with an email on the 9th stating that the courier would deem the package lost if there were no updates by the 13th and for you to let us know at that stage whether or not your order had arrived and that, if not, we would either issue a refund or replacement based on your preference. We provided a refund on your shipping fee at that stage as a gesture of good will for the delay and any inconvenience caused.

As we had not heard back from until you this morning, we had taken no further action as we were awaiting confirmation from you of whether you would prefer a replacement or refund to be issued.

As such, we have now issued a full refund on your order which will be processed on our end later today. It may however take an additional few working days to be processed by your bank and reflected in your account.

Should you require further assistance at any stage in the future then please let us know and we will be more than happy to help.

Kind Regards,
Daniel
TORRO

Betygsatt 5 av 5 stjärnor

My Galaxy S25 Ultra review

My Galaxy S25 Ultra fits perfectly in it. Leather and construction appears to be of good quality. I like the horizontal stand feature. I like the ability to keep credit cards in it. The only feature that it is missing is a clip or loop to fit it on my belt. Will find a case with a belt loop to put this in for hands free carry.

7 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible Quality

I purchased a "leather case" for my galaxy S25 Ultra from them and it dropped once and the corner got completely screwed up. I emailed them and they told me that their leather is quality and couldnt help. Their quality is crap. Dont order from them.

31 mars 2025
Omdöme utan inbjudan
Logotyp för TORRO USA

Svar från TORRO USA

Good Morning,

Thank you for your order and for taking the time to leave a review. Although leather is not an indestructible material and is subject to show wear and tear, with careful use and handling, it has a beautiful appearance compared with many alternatives.

Your case will absorb the rigours of everyday use from day one and will take the wear and tear damage that would, without a case, be administered to the device itself. The damage sustained to the case from the drop you mentioned was fairly severe and, without the case, would otherwise have been inflicted directly onto your S25 Ultra itself, therefore your case served its purpose of protecting the device.

As dropping your device caused wear/damage, whether accidental or otherwise, then this is not something for which a replacement case or refund would be provided for as this is not a manufacturing defect.

Kind Regards,
Daniel
TORRO

Betygsatt 5 av 5 stjärnor

Highly recommended...!!!

I have been a Torro customer for a while, my latest order for the Kindle Colorsoft case came from Torro USA, shipped from Amazon, with a price of $20 less than the Amazon's price. I absolutely love the black pebbled leather with red accents. My Kindle case, as well as all the other Torro products I have are very well made with high quality leather. They are not particularly cheap, but you get what you paid for. I have Torro cases for all my electronic devices, and I'm very pleased with all of them. They are custom built for the particular device, they are sturdy and look really good with a precise fit. Since I started using Torro products, I have not looked into any other leather covers for anything.

11 mars 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Leather case - beautiful but not functional as advertised.

Leather case for Pixel 8a. Received quickly in perfect condition. Had to return the case ( paid postage BOTH directions! ) because when inserting 3 credit cards in the 3 slots as designed the magnetic closure would not stay shut. Case works well for PHONE alone, but not as a credit card/cash 'single wallet'. I suggested to the company they could remedy the manufacturing problem by adding more leather to the case spine so it could stay closed with credit cards. For this reason - the review is only 3-star - since the case would not accommodate credit cards as advertised and I feel I should have been reimbursed the postage plus the purchase price.

16 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Clean, classy, classic look.

The shipping was fast. The whole process was very easy, and went very smooth. The case I bought is for a Razor+ 2024. I've purchased a couple other cases but wasn't real happy with them. I wanted leather, so I found Torro online and couldn't be happier with my choice. It works well with the phone and looks great.

23 december 2024
Omdöme utan inbjudan

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