TORRO USA Omdömen 

101
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had searched for a genuine LEATHER phone case at least 3 times, finding all too many that made the claim, with further information, they hide behind phrases like "PU" leather, amongst other words, v... Se mer

Betygsatt 3 av 5 stjärnor

When I bought my first Torro cover I was able to purchase it through the UK website where I had the opportunity to have the case monogrammed. The US website doesn’t offer it. Very disappointing. Also,... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I love Torro's iPhone wallets. The one I ordered was misdelivered by Amazon's delivery team and never made it to me. Torro's support person (Joe) took care of things at lightning-speed and I had a r... Se mer

Betygsatt 5 av 5 stjärnor

Great company. Excellent customer service and quick communication. The leather quality and smell are amazing and they develop a nice patina. I’ve owned many, many different products from them and I’ve... Se mer

Företagsinformation

  1. Mobiltillbehörsbutik

Skrivet av företaget

Explore TORRO for top-quality US leather goods. From premium leather phone & iPad cases to stylish wallets, find your perfect accessory for timeless elegance and durability.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

101 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 90 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(101)

74 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Perfect iPadPro Cover

Received the beautiful leather cover for a new iPadPro 11". Lovely color and fits the device well. I keep my iPads for several years, last one was about 6 years, so prefer a long lasting leather cover for comfortable use, longevity, and good looks. The only downside was the additional shipping cost added on after purchase. I still purchased, and would have purchased, but better customer experience would be to have that cost shown up front at check out. The cover itself really is perfect.

20 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This was a gift for my wife

This was a gift for my wife. She ABSOLUTELY LOVES it! The quality shines on this product and all of her friends want to know where they can get their hands on one. She loves the fact that she can just have her phone or her phone with the wallet. Would highly recommend this product.

18 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product quality

Great product quality, I absolutely love this new phone case and would definitely recommend to others and will buy from this company again. Shipping speed was good considering it shipped from the UK to the USA. Company was even up front about the additional shipping cost for the item.

19 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A very nice product

A very nice product. This is the third leather cover I have purchased for different iPads. I can say from ordering, delivery and communication, everything was great. I had questions for Customer Service, as well, the replies were quick and informative. I would certainly buy from Torro again!

15 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company

Great company. Excellent customer service and quick communication. The leather quality and smell are amazing and they develop a nice patina. I’ve owned many, many different products from them and I’ve been going back over the years as they also seem quite durable. I’ve had zero major issues. I’d highly recommend buying from them.

20 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shipping is higher than advertised

You advertise the shipping is $9.95 shipping. After I have placed my order you then tell me it will be an additional $23 in shipping because I'm in a remote location. I'm 10 miles outside of Dublin Ga. USA. I have never been told that my shipping location was remote. We have stuff shipped all the time with never a problem from any location around the world. I'm not in a remote location and noone has ever changed me more in shipping than they would charge anyone else. Basically a way for you to show a lower cost and charge more on the backend.

23 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Product

Great Product.
The quality is excellent. You can feel the texture and even the smell of genuine leather. They delivered on time, and the price is fair.

4 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Just a terrific case

Just a terrific case. I recently purchased a Fold 7 and it was truly unusable without a case. The camera array was so protruded that it would not lay even close to flat. The TORRO case was just the ticket. Beautifully made, functional and good looking. Thank you!

30 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

New IPad cover.

The website gave an accurate representation of the product. The shipping was timely. The price was competitive. The quality of the product is very good.

21 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quality product at a fair price

The TORRO phone case I bought is excellent quality - well worth the price. Their customer service notifications and replies are prompt and helpful. Just be aware that ordering through their website is inflexible, with cancellation nearly impossible and returns costing time and money. That said, this case is a quality product at a fair price from a deserving company; I definitely recommend TORRO.

24 juni 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good leather iPad case

I received my leather iPad case promptly, and the leather material is excellent. The one drawback is that the Apple pencil falls out of the case easily. The magnetic indentation in the case for the pencil is very shallow, and the least little bump of the pencil causes it to fall out. I decided to order the separate Torro leather pencil holder at an additional cost.

22 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Buyer Beware

Buyer Beware. This company does not stand behind its products. I purchased the Galaxy A36 Leather Case (with Stand Function) directly from the company. After just 6 weeks of normal use the leather cover started peeling away from the plastic case. When I reported this clear manufacturing defect to the company, Customer Service refused to replace the item or refund my money, taking the position that the item's failure was the result of "normal wear and tear." They suggested I buy some glue. When I disagreed that normal wear and tear results in product failure after 6-weeks, a different Customer Service member shifted all blame to me, stating with hardened rhetoric that "user inflicted wear/damage" doesn't warrant replacement or refund. Looking back at the pattern of 1-star Trust Pilot reviews, it's obvious that stone-walling customers with the "normal wear and tear" phrase is Torro's go-to strategy for avoiding responsibility for quality control issues. When that line doesn't succeed, they add insult to injury saying, in essence, "Well, actually it's not normal wear and tear, you broke it."

19 juni 2025
Omdöme utan inbjudan
Logotyp för TORRO USA

Svar från TORRO USA

Good Afternoon,

Thank you for your order and for taking the time to leave a review. As discussed without our team, the issue with your case was not a manufacturing fault, but a consequence of wear from use. As such, this is not something which a replacement case or refund would be offered for. You can view our returns policy in full detail at the link below:

https://torrousa.com/pages/returns-policy

Kind Regards,
Daniel
TORRO

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer