Professional experience from start to finish,the work was completed to a high standard and I couldn't be happier. The Ironwood Stove is amazing too. James,Adam and Paul were great to deal with.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
So happy with the replacement fire brick set for my Contura 51L logburner and leather gauntlets. What a game changer they are! Absolutely love them. Can't believe I've been making do with old tea towe... Se mer
Guys at Top Stack very knowledgeable and helpful. Reserved a Contura wood burner back in May 23 for a small deposit as we were in the process of buying a house in the forest. Finally moved at the e... Se mer
Företaget har svarat
Genuine Hwam wood burning stove products at the most competitive prices I could find. Being able to choose your preferred delivery date was also helpful. The item was extremely well packaged to prev... Se mer
Företagsinformation
Skrivet av företaget
Here at Topstak you will find an unrivaled range of Chimneys, Wood burning Stoves, Kitchens, Range Cookers and Outdoor Cooking equipment. As the exclusive dealers in Cardiff, Swansea, Newport and South Wales for many of the leading makes of stoves, we...
Kontaktuppgifter
Unit 42, Vale Business Park, CF71 7PF, Llandow, Storbritannien
- 01446771567
- info@topstak.co.uk
- topstak.co.uk
4,8
Utmärkt
254 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very well packaged and good delivery…
Very well packaged and good delivery service
2nd order from these guys and well impressed
4 april 2024
Svar från Topstak
Hi Lee,
Thank you so much for leaving us a review and your continued custom it means a lot to us in order to maintain and improve our services.
If you need anything more, please do not hesitate to get in contact. Our team will always be more than happy to help.
Best regards
Kirsty
Svar från Topstak
Hi Andrew.
Thank you for leaving us such a positive review. It really helps us to maintain and improve our service to customers.
Great to hear our team were able to advise you in your purchase and should you have any further questions or queries, please do not hesitate to get in contact.
Best regards
Kirsty
Excellent service!!
Excellent service!!!
I received a phone call to arrange delivery, costumer services was kind and understood needs and timings with no problem.
Item was packed as was as described, lowest prices around.
Definitely will buy more from them.
27 mars 2024
Svar från Topstak
Hi Boris.
Thank you so much for the great review, it really does mean a lot to us in order to help us maintain and improve our services.
We appreciate that when purchasing an item such as yours the importance of being home in order to accept the goods and will do all we can in order to be as accommodating as possible.
If you have any other questions or if we can be any further help, please do not hesitate to get in contact.
Best regards
Kirsty
Brilliant delivery was on day stated…
Brilliant delivery was on day stated nice and early great amount of logs
27 mars 2024
Svar från Topstak
Hi Kevin,
Thank you for leaving us a review. It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should we be any further assistance or if you have any questions or queries, please do not hesitate to get in touch.
Best regards
Kirsty
Good communication on delivery times…
Good communication on delivery times and helpful staff. Bought a Kamado Joe and all delivered as advertised.
26 mars 2024
Svar från Topstak
Hi Georgina,
Thank you for your great review. It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you have any questions or queries please do not hesitate to get in touch.
Happy Grilling 🔥
Best Regards
Kirsty
Svar från Topstak
Hi Robert.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Nice quality hardwood and decent…
Nice quality hardwood and decent conformity to length. Size (circumference) of logs mostly too big for our small Chesnys woodburner which was fitted by Topstak. I will have to split most of the logs
4 mars 2024
Svar från Topstak
Hi Stephen,
Thank you for leaving a review.
We appreciate your feedback as we are always looking for ways to improve our products and services.
I will ensure this is passed on to the relevant department.
Kind Regards
Kirsty
Great company
Easy to order. The delivery was well wrapped and protected. Real care!
We will use this company again.
3 januari 2024
Svar från Topstak
Hi Lorna.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Good service
Was unable to find this product from 4 other suppliers.
Topstak had it and a a lower price.
Delivered on date agreed.
27 februari 2024
Svar från Topstak
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Svar från Topstak
Hi Rob.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Good pricing and fast delivery
26 februari 2024
Svar från Topstak
Hi Jim.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Prompt delivery & in the right place as…
Prompt delivery & in the right place as instructed 😁👍
26 februari 2024
Svar från Topstak
Hi Darrell.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Excellent Service.
Very fast and efficient service. Easy to use, straightforward online ordering. Kept well informed. Excellent in every way. Thank you Topstak.
26 februari 2024
Svar från Topstak
Hi Ian.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Easy ordering process online
Easy ordering process online. Good communication. It was easy to change the delivery date. Delivery driver was friendly and efficient.
26 februari 2024
Svar från Topstak
Hi Richard.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Product was available immediately
Product was available immediately. Delivery arrived on the correct day. For some reason though the courier turned up half an hour earlier than the time window they'd given me but fortunately I was in. the new bricks fit my stove well and are a big improvement on the battered ones that were there before.
23 februari 2024
Svar från Topstak
Hi Tim,
Thank you so much for your feedback.
Apologies the courier arrived earlier than their estimated delivery window. We will feed this back to DHL.
Kirsty @Topstak
Svar från Topstak
Thank you for leaving your review Kjel!
It is always a pleasure to receive this feedback from our Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and keep warm!
Kind Regards
Kirsty
Good To deal with for spare parts 👍
30 januari 2024
Svar från Topstak
Hi Ade.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Quality price and service
16 januari 2024
Svar från Topstak
Hi Nigel.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Arrived promptly and they fitted.
12 januari 2024
Svar från Topstak
Hi Karen.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Consistently excellent customer service…
Consistently excellent customer service and reliable delivery. This time within 24 hours! 👏👏⭐️⭐️⭐️⭐️⭐️
3 januari 2024
Svar från Topstak
Thank you for leaving your review Mrs Shale!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and keep warm!
Kind Regards
Kirsty
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