TopCat Window Blinds Omdömen 

218
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This company was recommended to me by a family member after having several others out to my house. Stewart came out and measured up and talked through different options. He was patient with me as... Se mer

Betygsatt 5 av 5 stjärnor

Great experience highly recommend had a full house done had multiple people out but Tony was cheapest by far and blinds where fitted perfectly!

Betygsatt 5 av 5 stjärnor

Second time we have bought blinds from TC. Easy process for booking for measure and quote then order and fitting. Good quality blinds. Highly recommend and will definitely use again. Thanks team J

Betygsatt 5 av 5 stjärnor

This company is just amazing from the minute they came out to measure to the fitting very happy with he quality and service they provide best company about will definitely recommend

Företagsinformation

  1. Inredningsarkitekt

Skrivet av företaget

Top Cat Blinds are based in Central Scotland. Here you’ll find the perfect window blinds or curtains in our extensive range of fabrics and colours to make sure your home looks great! We take a great deal of pride in ensuring all our customers receive the very best service and value for money and best of all we never charge for quotes or installation! We have an extensive range of quality products with prices to suit everyone’s budget. From traditional to contemporary, our huge collection of blinds are available in an array of fabrics and styles complete with accessories and fittings to suit your requirements. As all our blinds can be customised to match your existing window precisely you are sure to find the perfect blinds for your home or office.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

218 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(218)

83 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Great value and goods

Got blinds from top cat last year the service was excellent. The blinds I ordered were ready and fitted in a week . Hassle free. I personally found the staff and fitter polite.

8 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

TopCat were great!

TopCat were great! Really reliable, friendly and quick service. Would definitely recommend 😊

15 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT RECOMMEND THIS COMPANY

I wouldnt recommend this company Andy came out and measured full house. Took deposit and said they would be fitted this morning between 10/11. Nobody turned up so i phoned company only to be told Andy had no right to give me a time to supply & fit the blinds. ( I have the proof) Now i have to wait again till tomorrow between 9/12 now they are clashing with carpet fitters. They wont cancel my order because they already made the blinds. If i new they only had 1 fitter i would NEVER have used this company.

15 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Had my blinds fitted today in the house…

Had my blinds fitted today in the house and perfect fit blinds in my summerhouse absolutely delighted with the service received from the chap measuring to the fitting first class this is my second time using TopCat highly recommend

19 januari 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

ORDERED THREE BLINDS PAID DEPOSIT

ORDERED THREE BLINDS PAID DEPOSIT. TWO WEEKS LATER HAD TO PAY THE BALANCE AS THE BLINDS WERE READY. FITTER APPEARED WITH ONE BLIND, COUPLE OF WEEKS LATER ANOTHER BLIND WAS READY, PUT IN THE DIARY FOR THE FITTER TO COME DIDNT APPEAR, HADNT BEEN PUT IN THE DIARY WAS REBOOKED HE DID APPEAR. BLINDS ARE FINE. THIRD BLIND THEY CANT MAKE UP THERE MIND IF THEY CAN MAKE THE BLIND OR NOT, BUT GET THE IMPRESSION THAT THEY DONT WANT TO REFUND MY MONEY FOR THE THIRD BLIND, EVEN ALTHOUGH THEY HAVE HAD IT FOR A COUPLE OF MONTHS.
SKIP THIS COMPANY ON GOOGLE SEARCH.

8 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service

Excellent Service
There Rep Stuart arrived on Tuesday measured gave us a price and they were fitted on Friday, both men very pleasant, and both phoned to say they were in there way. I definitely would order from this company again.

31 maj 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

TOPCAT ROBBERS

If i could leave no stars I would. Robert came out and measured up and we selected what blinds we wanted. A week later (after they took £280 deposit off me) we got told they cannot supply the blinds we chose. We asked for a refund. 4 WEEKS! have now passed and they are passing us from pillar to post not giving us our refund for the blinds THEY COULD NOT SUPPLY! We have phone them at least 10 times about this. I phoned again today and was told the money would be in buy end of business today...... Still not in ! Basically they have robbed us!

20 april 2022
Omdöme utan inbjudan
Logotyp för TopCat Window Blinds

Svar från TopCat Window Blinds

Hi Mr Berry and I am sorry that you felt you had to post this scathing review. I am to understand you did wait for your refund but it was refunded in full and we have in no way robbed you. I am sorry that we did not live up to your expectations at this time but you do have all your money returned - thanks you for taking time to post this, best regards The Top Cat Team

Betygsatt 1 av 5 stjärnor

Expect to be looked down on

Had chap out for a quote. Son got flat not in best area but we wish to make it a lovely home so are decorating. Guy eyeballed flat said figure no sample shown. We will take our honest hard earned cash to a buisness who treats everyone the same. Here’s a tip your no better than anyone else regardless of where anybody stays

8 mars 2022
Omdöme utan inbjudan
Logotyp för TopCat Window Blinds

Svar från TopCat Window Blinds

Hi Claire and I am sorry to read this review as our salesmen usually get fabulous reviews as you will see on facebook where most of our customers leave their reviews - di you contact us at Head Office so we could look into this? Regards, The Top Cat Team

Betygsatt 5 av 5 stjärnor

Ask for Stuart for your fitting

5 star service from Top Cat. Special mention to Maggi for all her efforts with my order and Stuart for expert advice and assistance

2 mars 2022
Omdöme utan inbjudan
Logotyp för TopCat Window Blinds

Svar från TopCat Window Blinds

I am sorry to read this and very surprised to hear this as Gavin is one of our top Brand Ambassadors for Top Cat as you will read in facebook reviews - did you contact us at Head Office to look into this? regards, The Top Cat Team

Betygsatt 1 av 5 stjärnor

Worst company ever

Do not buy from them; it is one of the worst companies I have ever encountered. Appalling and rude, never felt more degraded. I purchased three blinds and one of them was wrong. It took ages to settle this issue however I had to pay extra if I wanted the blind I had originally payed for. Customer service was terrible, especially from the person who came to measure the blinds. Kept ignoring me and not returning my calls and at the end I had to pay more for something that wasn't even my fault. This is unacceptable behaviour and no customer should be treated like this. I will never buy from them again.

2 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good service

Decently priced. They came and fitted roller blinds in my 2 bedrooms. Happy with the service and would recommend.

19 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top Cat Windows gave us excellent service

About 10 years ago and service was excellent. We contacted them again for new vertical blinds for our Living Room - they came and gave us a price measured the windows and fitted the Vertical Blinds within five days. The representative was very pleasant - he had all the information we needed - he was very helpful. So we would recommend Top Cat Window blinds.

25 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic service from topcat

Fantastic service from topcat. The sales rep Gavin was fantastic when discussing prices etc. Got another company out to ensure prices were competitive, which they were. Went with topcat, advised they would be fitted within 3 weeks, just over 2 weeks and the fitter came today, I was given a call yesterday to advise of the timeframe. He arrived within the timeframe and done a fantastic job as well as fitting 4 blinds very quickly.

19 oktober 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Disgraceful

Having placed an order for 5 blinds l was told by their rep they would be ready in 3 weeks. 7 weeks later after posting on their social media page today l received a phone call this afternoon to say the material l ordered for the blinds was discontinued. Funny that because last week when l called to ask what the hold up was l was told they were waiting on a part.
They have had my money for 7 weeks and didn't have the decency to contact me in all that time. All I can say is use them at your pearl.

29 september 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT USE THIS COMPANY APALLING…

DO NOT USE THIS COMPANY APALLING CUSTOMER SERVICE

Blinds measured incorrectly on 2 occassions. Rep asked to contact me and never got back to me. I requested my deposit back for 4 days. Brooke called me apoligising & saying its a family business let us put it right. So I trusted them. BIG BIG MISTAKE! My blinds arrived & fitted. The pelmets all uneven with gaps. I cannot open my windows & if I move the blinds higher they are too short. Apalling requested money back was told if they agreed this they would take the blinds away I said thats fine. They are currently refusing to reimburse a penny. I have asked to speak with management & they are magically unavailable. PLEASE PLEASE DO NOT USE THIS COMPANY. I WILL BE PURSUING THIS COMPANY THROUGH TRADING STANDARDS AND THE COURTS IF NECESSARY

22 september 2021
Omdöme utan inbjudan

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