I bought a some plumbing tools from Toolhouse to help me in my own house. Their communication was amazing throughout and the whole process was effortless! There was a small mistake, what was sorted th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought a soil sieve from Tools House. It was the model that I wanted, was competitively priced and arrived well packed and very quickly In my book, this is excellent service, especially as I pref... Se mer
It is my first time placing an order from this company. I bought two items. Turn out one was damaged, another one with original box seriously damaged as if it was not brandnew. Reported this problem... Se mer
WOW! Got in touch with this company yesterday morning for some product advice, got a speedy response and the guy (Lio) did a price match for me which I really appreciated. I placed the order Saturda... Se mer
Företagsinformation
Skrivet av företaget
We guarantee the cheaper price of hand tools, power tools, painting and decorating, Workshops equipment, DIY and Gardening
Kontaktuppgifter
39 longshot lane, RG121RL, Bracknell, Storbritannien
- 07759432286
- Sales@toolshouse.co.uk
- toolshouse.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great product, fantastic price, fast delivery
Great product. Excellent quality. Fantastic price. Impressively fast and free delivery. Product arrived in perfect condition.
Good looking product
Good looking product, delivered on time, but been too hot to use it yet!
Supplied what was ordered
Supplied what was ordered. Well packaged and in a good condition. Comparable price but wanted to try out the company with a view to perhaps ordering further items later. Excellent delivery service of only a couple of days.
No item, no updates, no response to contact
Ordered my item on 7th May. Since order confirmation was sent I've heard absolutely nothing despite asking for information using the contact form on the website. At this point I am going to dispute the purchase with my bank. Awful.
First class service
First class service , order received within 1 day as promised
Easy to order
Easy to order, good price & quick delivery. No issues & would use again.
Satisfactory experience
Satisfactory experience. Would purchase from them again.
Poor customer service havent recieved…
Poor customer service havent recieved my item and i have had no response when ive asked when its going to be drlivered
Order not fulfilled
12 days (of which are 7 working days) elapsed since placing an order which was not received (3 to 5 days quoted).
Tracking information via courier EVRi was not populated but stated item was still in transit & attempts to contact EVRi for an update as suggested via their system failed. EVRi states the sender should be able to open an enquiry so contacted sender. Email received from sender stating order had been cancelled & refund in progress . This has been received thank you but no explanation as to events. Caution if using this supplier - suspect issue is with EVRi!
Terrible service
Terrible service, purchased a Makita wall chaser and paid for next day delivery . 9 days later still not received, they try to blame DPD , DPD in email trail with manger show it’s was never sent out .
Asked for refund , keep fobbing off.
Avoid and go Else where. Imagine they never had the stock to start with .
Easy to order and arrived promptly
Easy to order on line and arrived very promptly. Excellent service
You delivered my parcel at the wrong address and i don't even know when it was delivered
You delivered my parcel at the wrong address, I emailed you concerning my order and you never responded
If it was not for this good man who brought my pump I could have lost my money
I am very disappointed by your poor communication
A useful tool at a good price
A useful tool at a good price, quickly delivered.
Great company to deal with.
Best price, good information.
Great tool, fast delivery with decent courier.
Highly recommended.
Service was good but the one complaint…
Service was good but the one complaint that I have is that the company did not indicate that any customs duty had to be paid - I was left with the impression that I had paid the full amount. I only got billed for duty when the item was with the delivery company. It's a bit of a shock really when you get a bill after you think you have paid all.
streight forwars arrived on time
streight forwars arrived on time
Sturdy machine am setting it up.Very pleased
Customer service appalling
Delivery of an olive splitter did not arrive despite a picture of a paleted blocked up old gate way down the rd at a neighbouring property. The customer after sales service is appalling and I kept getting fobbed off with excuses. I am a constant tool buyer but will never buy anything from this Company again. Under the consumer rights they are responsible for the parcel until it arrives but they are doing nothing to sort anything out. I am out of pocket using this company and have since bought the same tool elsewhere.
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