Tony Kealys Omdömen 

3 005
TrustScore 3.5 av 5

3,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had a Joie car seat I needed installed in my car and couldn't figure out how to do it myself. The 2 girls that installed it for me were extremely helpful and seemed very knowledgeable with cat seats... Se mer

Betygsatt 5 av 5 stjärnor

Phenomenal experience. Eoin in Walkinstown was amazing. It’s our first baby with absolutely zero knowledge of anything and Eoin couldn’t have helped us anymore. We covered everything without feelin... Se mer

Betygsatt 5 av 5 stjärnor

Fantastic buying experience - Jean was so friendly and knowledgeable about the range of options when it comes to “travel systems” aka prams & buggies plus car seats. Gave us great confidence - thanks... Se mer

Betygsatt 1 av 5 stjärnor

Just purchased two stair gates for our new home, specific info they are called “Safety 1st U-Pressure Fit Easy Close Metal”. We bought them online in color black to match the new paint decor - they a... Se mer

Företaget har svarat

Företagsinformation

  1. Babyaffär

Informationen kommer från olika externa källor

We have almost 50 years experience providing the best advice, service and products available to families, and we are extremely passionate about what we do !


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(3 005)

6 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Egg 2…

I got a price match deal on the Egg 2 bundle from the belfast store.. When I had it paid off, the bundle was sent to and assembled at the coolock branch store. They also fitted my Iso fix and carseat into my car. They were so helpful and great to deal with. I love my pram.. Everything is of the best quality.. ☆☆☆☆☆

2 september 2021
Betygsatt 3 av 5 stjärnor

Product was delivered and perfect but…

Product was delivered and perfect but requested a note to be put in as was getting it delivered as a gift and no note. Put in. They didn't have a clue who sent it. Bit of a flop.

2 september 2021
Logotyp för Tony Kealys

Svar från Tony Kealys

Hi Louise,

Our sincere apologies the note was missing from the box.
They are usually printed at the bottom of delivery docket.
On looking into this it does appear the note did not print out on the docket.

This was an error on our part and we take full responsibility.

Again our sincere apologies, and hope not too much inconvenience was caused.
It is never our intention to upset our customers.

Warmest regards
Customer Service.

Betygsatt 1 av 5 stjärnor

I ordered the maxi cosi hood for car…

I ordered the maxi cosi hood for car seat well ahead of time before our baby was due. It did not arrive on the expected date. We therefore did not have it for when we brought baby home from hospital. We waited 3 weeks after and still no word. I saw from my bank statements that the money had been taken but no update on delivery or anything. I contacted customer care by telephone several times but no one answered. I eventually emailed with my order number and received a response which did not offer any apology and did not even offer a refund on the delivery fee. Even though it was a whole month late and had I not contacted customer care, we probably would not have received the item at all, but yet the money was still taken from my account.

Won't be shopping with Tony Kealys again I'm afraid.

30 augusti 2021
Logotyp för Tony Kealys

Svar från Tony Kealys

Hi Maeve,

Thank you for your feedback.
I have checked and your order was a pre-order (not in stock at time of ordering) for delivery late August.

I can see that you placed your order 30th July. The goods arrived in stock 20th Aug and your order was dispatched 21st Aug. Delivery was then fulfilled 24th Aug. We would only contact a customer if there was a delay with delivery, but as your order was on schedule this was not necessary.

Our sincere apologies that you had difficulty reaching us via telephone. We are currently experiencing a large volume of queries with customers preferring to shop online enlight of the current situation.

Warmest regards
Customer Service.

Betygsatt 5 av 5 stjärnor

On time in full

All 7 parts (with tons of different colour options) of our purchase delivered in full and in only 2 days. Thanks for the perfect online shopping experience.

26 augusti 2021
Betygsatt 5 av 5 stjärnor

Everything you need

Tony Kealys is your one stop shop for everything baby . We bought all our essentials here and the customer service was 100%. Would highly recommend.

25 augusti 2021
Betygsatt 5 av 5 stjärnor

Gaia Serena feeding chair

Bought the Gaia Serena feeding chair & footstool online. Was advised it would take 7-10 days and it arrived within the week. Very happy with the speed of delivery and the chair is absolutely beautiful. The video on the website was really useful and it’s even nicer in person. Will definitely be purchasing more from this store.

20 augusti 2021

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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